Ratings based on 221 Verified Reviews

4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 20, 2016
The hotel itself is nice but the location is a bit away from the heart of the city.
Comment from Hotel Management
Jul 20, 2016 by Juan A. García. Director Adjunto. , Hotel Management
Dear client, Thank you very much for your opinion about Ilunion Pío XII in Madrid. It help us to improve. We hope to see you again with us. Our best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from na

Posted Jun 13, 2016
Wish you had a pool or outside gathering place to relax and read. Otherwise a very pleasant place to stay.
Comment from Hotel Management
Jun 14, 2016 by Juan A. García. Director Adjunto. , Hotel Management
Dear guest, Thank for your opinions about Ilunion Pío XII in Madrid. It is a pleasure for us to meet your expectations and we hope to see you again with us. Thank you and regards.
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Dated hotel but reasonable value at the price

Posted May 31, 2016
Found the hotel to be dated but clean. Staff were not overly friendly but were reasonably helpful. I would not get the breakfast because it was all a cold buffet and not particularly enjoyable. It's also a good twenty minute bus ride away from the city centre. However, for the price if you are look for a clean and cheap place to lay your head and don't mind travelling on the bus or metro into town, this is a good enough option.
Comment from Hotel Management
May 31, 2016 by Juan A. García. Director Adjunto. , Hotel Management
Dear Sir, Thank you for you opinion on Ilunion Pío XII in Madrid. We take note about your coments to improve our services. We hope to see you again in the hotel to meet all your expectations. Our best regards. Juan A. García. Director Adjunto.
3 out of 5
by A verified traveler from Orlando, Fl

Nice but many issues..

Posted May 6, 2016
Very clean and nice staff... Well priced as well... Now the not so good, it's 20-25 min from the center of the city, very industrial. Had the power short 3 times in one night. Fried my wife's hair dryer and had orange water come out of the shower for on and off a couple times. But again, well priced for what it is. You can catch a bus around the corner and head into the city, metro is about a 15 min walk. Closest grocery is about 5 min. 25 min über to airport. Good luck
Comment from Hotel Management
May 6, 2016 by Juan A. García. Director Adjunto. , Hotel Management
Dear client, Thank you for you comments abour Ilunion Pío XII in Madrid. We apologize you for the inconvenients in the room. We will work to improve that facilities. We hope to see you again with us. Thank you and our best regards.
3 out of 5
Recommended
for Everyone
by A verified traveler from Liverpool

Clean room, just too far from the centre

Posted May 5, 2016
Pros: Very clean and large rooms
Cons: Updated rooms
Location: Far from Madrid Centre but nice quiet area with a large supermarket near by
Hotel was exceptionally clean. Housekeeping did a great job. Staff spoke English as well which made everything a lot easier. It was a little too far out of town for our liking but it was in a nice area and the subway was only a 5 minute walk away. Large supermarket nearby and safe to walk back to at night from the subway station. Room and bathroom were large and clean. Hairdryer was very old and the air conditioning and room wifi didn't work but other than that everything was fine. Quiet hotel and was great for airport accessibility, although a taxi to the airport was 30 euros for a 10 minute journey which seemed expensive. Overall, good hotel in a residential area just too far from the centre.
Comment from Hotel Management
May 6, 2016 by Juan A. García. Director Adjunto. , Hotel Management
Dear client, Thank you very much for your opinion on Ilunion Pío XII in Madrid. It is a pleasure for us to meet your expectative and we hope to see you again in our hotel. Thank you and our best regards. Juan A. García.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 19, 2016
The stay was good and near from all attractions. I had good experience staying in the hotel.
Comment from Hotel Management
Mar 24, 2016 by Juan A. García. Director Adjunto. , Hotel Management
Dear Sir, We thank you for your coments about Ilunion Pío XII in Madrid. It is a pleasure for us to met your expectations. We hope to see you again in our hotel. Our best regards. Juan A. García. Director Adjunto.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Excellent hotel location to enjoy Madrid, Spain

Posted Feb 15, 2016
Pros: I enjoyed the size and amenities of the room. I also was appreciative of the on-site cafeteria but must applaud the staff which made my stay so great!
Cons: Can't think of anything at this time.
Location: The hotel is approximately 20 minutes away from the airport. The #150 bus as well as the two train stations nearby made it convenient to enjoy Madrid.
I truly enjoyed my 6 night stay at Hotel Ilunion Pio XII. The staff was wonderful to interact with and were pleasant at all times. I want to say a tremendous, "Thank You" to Mr. Tiago who was helpful from beginning to end of my stay. He assisted with traveling tips via the Metro to different locations as well as recommended places for me to visit throughout Madrid. I enjoyed the proximity of the hotel to the Metro (#150 bus and trains - Pio XII & Duque de Pastrana). This made it so easy for me to get around to enjoy so many sites and restaurants. The refrigerator and the safe in the room added to the comfort of my stay. This was my first time to Madrid, Spain and you can guess where I will be staying the next time I come to visit. I have already been telling my family and friends about the wonderful hotel and my hotel stay since my return. Thanks for making this such a memorable trip. Hasta Luego!
Comment from Hotel Management
Feb 22, 2016 by Juan A. García. Director Adjunto. , Hotel Management
Dear Sir, Thank you for your comments about Ilunion Pio XII in Madrid. We are happy to have met your expectations. We hop to see you again in our hotel. Thank you and our best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from whitehorse, Yukon

Nice hotel, but fridge didn't work

Posted Jan 3, 2016
Pros: Close to metro station and clean linen and nice big size room
Cons: Maintenance of appliances
Location: Metro nearby, otherwise not super close to downtown
Nice hotel, close to metro so pretty easy to get around, but fridge wasn't working and had some mold in it. Other than that the room was a good size and linen and towels were clean.
Comment from Hotel Management
Feb 5, 2016 by Juan A, Hotel Management
Dear Fabi, Thank you for your opinion about our hotel Ilunion Pío XII in Madrid. We take note about your comment about the frigde. Our aimb is to improve with client opinions. Thank you and our best regards. Juan A. García. Director Adjunto.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Spain

Comfortable Hotel , not near to city centre

Posted Oct 5, 2015
Pros: Room
Cons: Shower
Location: Far from city centre , not much to do near the hotel
The hotel was nice and in very good condition, it is not located near the city centre and the metro station is located about five blocks away, but you get a better hotel at a good price in exchange of being near to the centre. Rooms were very comfortable and staff was very helpful . The only minor issue was the shower, it is not very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leicester

Nice hotel.

Posted Jul 8, 2015
Pros: I liked that everything was like it's supposed to be.
Location: It's quite close to the subway or if you prefer a cab will charge you 15 € to the city centre.
Absolutely fantastic hotel. I recommend this hotel to everyone.