Get an overview of this hotel4-star Madrid hotel in Chamartin, near Santiago Bernabeu Stadium

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Located in Chamartin, this hotel is 0.9 mi (1.5 km) from Gate of Europe and within 3 mi (5 km) of Santiago Bernabeu Stadium and Las Ventas. Plaza de Castilla and Parque de Berlin are also within 1 mi (2 km).

Hotel Features

A restaurant, a bar/lounge, and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include a conference center, a business center, and a meeting room.

Room Amenities

All 214 soundproofed rooms feature free WiFi and room service. Other amenities available to guests include satellite TV, pillow menus, and down comforters.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

High-speed wireless Internet access is complimentary. Event facilities measuring 4306 square feet (400 square meters) include a conference center. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Conference center 
  • Conference space size (feet) - 4306 
  • Conference space size (meters) - 400 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free WiFi 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 7 
  • One meeting room 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Total number of rooms - 214 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2002 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bidet 
  • Blackout drapes/curtains 
  • Climate control 
  • Free bottled water 
  • Free toiletries 
  • Cribs/infant beds (surcharge) 
  • Daily housekeeping 
  • Desk 
  • Down comforter 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Phone 
  • Pillow menu 
  • Private bathroom 
  • Room service (limited hours) 
  • Satellite TV service 
  • Shower/tub combination 
  • Soundproofed rooms 
  • Turndown service 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Pio XII Restaurant - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 3.30 per night.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 12.00 for adults and EUR 6.00 for children (approximately)
  • Self parking fee: EUR 15.00 per day
  • Late check-out fee: EUR 20.00
  • Crib (infant bed) fee: EUR 3.30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

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