Get an overview of this hotel4-star Madrid hotel in Chamartin, near Santiago Bernabeu Stadium

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Located in Chamartin, this hotel is 0.9 mi (1.5 km) from Plaza de Castilla and within 3 mi (5 km) of Santiago Bernabeu Stadium and Las Ventas. Gate of Europe and Parque de Berlin are also within 1 mi (2 km).

Hotel Features

Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference center, and self parking.

Room Amenities

All 214 soundproofed rooms feature free WiFi and room service. For entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate comforts like pillow menus and down comforters.

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary high-speed wireless Internet access. Event facilities measuring 4306 square feet (400 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

  • 24-hour front desk 
  • Bar/lounge 
  • Restaurant 
  • Breakfast available (surcharge) 
  • Safe-deposit box at front desk 
  • Total number of rooms - 214 
  • Multilingual staff 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Wedding services 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Business center 
  • Luggage storage 
  • Laundry facilities 
  • Number of floors - 7 
  • Meeting rooms 6 
  • Terrace 
  • Conference space size (feet) - 4306 
  • Self parking (surcharge) 
  • Coffee shop or café 
  • Tours/ticket assistance 
  • Free WiFi 
  • Conference center 
  • Conference space size (meters) - 400 
  • Year Built 2002 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Room service (limited hours) 
  • Hair dryer 
  • In-room safe 
  • Private bathroom 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Free bottled water 
  • Daily housekeeping 
  • Bidet 
  • Desk 
  • In-room climate control (air conditioning) 
  • Phone 
  • Flat-panel TV 
  • Soundproofed rooms 
  • Turndown service 
  • Free toiletries 
  • Shower/tub combination 
  • Free cribs/infant beds 
  • Satellite TV service 
  • Free WiFi 
  • Down comforter 
  • Pillow menu 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Pio XII Restaurant - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.


To make special requests for accessibility needs, please note them at check-out when you book your room.

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is 18


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 14.00 for adults and EUR 7.00 for children (approximately)
  • Self parking fee: EUR 15.00 per day
  • Late check-out fee: EUR 20.00
  • Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Confortel Pio
  • Confortel Pio XII
  • Confortel Pio XII Hotel
  • Confortel Pio XII Hotel Madrid
  • Confortel Pio XII Madrid
  • Pio XII Confortel
  • Hotel ILUNION Pio XII Madrid
  • Hotel ILUNION Pio XII
  • ILUNION Pio XII Madrid

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

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