Ratings based on 744 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Bellissimo Hotel ad un minuto dalla metropolitana

Posted Dec 3, 2016
Pros: Tutto, tranne il personale poco preparato alla reception (NON TUTTI)
Cons: Io aggiungerei una sedia in camera da letto ed un quadro
Location: Posizione defilata dal centro, ma comoda con la metropolitana. Attrazioni della zona non saprei proprio quali
La camera praticamente è un piccolo appartamento con cabina armadio, salotto, due televisioni ed ovviamente stanza da bagno ... fantastica... La sala da pranzo bellissima come arredamento ed il calore delle "Dancing Flame" un caminetto al bioetanolo con tanti fuochi che scalda il rigore del super moderno...sui tavoli orchidee del colore dominante, un viola borgogna particolare... sedie bianche comodissime e tavoli di cristallo e acciaio. Cena con servizio ottimo, la cameriera bionda che ci ha serviti, bravissima nel consigliare e molto gentile, cibo presentato in modo impeccabile e sopratutto buono. Alla reception personale preparato e gentile, oppure non preparato e un po' scocciato nel dare informazioni, strano questo particolare... Comunque veramente da consigliare
5 out of 5
by A verified traveler

Tæt på centrum og tæt på fodboldstadion

Posted Dec 3, 2016
Super hotel. Ikke en finger sætte på noget. Vi vil helt sikkert bruge dette hotel igen.
5 out of 5
by A verified traveler

Vicinissimo alla metro e in una zona ottima!

Posted Nov 29, 2016
Pros: La stanza è arredata in maniera molto carina e non ha moquette nè tende polverose, fattore importantissimo per soggetti allergici alla polvere come me
Cons: Il bar interno all'albergo è un po' caro, infatti è sempre vuoto, ma non se ne sente la mancanza data la presenza di numerosi locali vicinissimi.
Location: Vicinissimo alla metro e in una zona molto tranquilla, vicino ad un grande supermercato e a ristoranti e bar.
L'albergo si trova a due passi dalla metro e con poche fermate siamo in centro. La stanza era pulita e spaziosa. Il personale molto gentile e disponibile! Inoltre la zona è molto tranquilla e vicina ad un grande supermercato e a ristoranti e bar. Decisamente consigliato.
5 out of 5
by A verified traveler

Ottimo albergo a pochi metri dalla stazione metro

Posted Nov 22, 2016
Albergo in posizione ottima per visitare Madrid. La zona è ben servita.
Comment from Hotel Management
Nov 25, 2016 by manager, Hotel Management
Prima di tutto voglio ringraziare per prendere il vostro commento e il tuo tempo per condividere la vostra esperienza ILUNION Suites Hotel Madrid con altri utenti di Booking.com . Siamo lieti che il vostro soggiorno con noi è stato di vostro gradimento e siete stati in grado di sentirsi a casa. Siamo felici di accogliervi ancora una volta durante la vostra prossima visita a Madrid . Saluti, Ramon Armada
4 out of 5
by A verified traveler from Madrid

Perfect hotel

Posted Nov 22, 2016
Dit hotel ziet er misschien van de buitenkant niet super uit maar eenmaal binnen vergeet je dat snel. Erg vriendelijk en behulpzaam persoon, ligging van hotel perfect (alles vlakbij incl. metro) en de hotelkamer zeer ruim en netjes. Dit hotel is zeker een aanrader...
Comment from Hotel Management
Nov 23, 2016 by manager, Hotel Management
Dear costumer, Thank you so much for your stay’s review at our hotel ILUNION Suites Madrid. We always welcome feedback from our guests as it is a valuable source of information and help us monitor the service we provide. Looking forward to seeing you soon back in Madrid. King regards, Ramon Armada Hotel manager
5 out of 5
by A verified traveler from c

Posted Nov 16, 2016
Definitely recommend. Breakfast was a 3/5 but other than that, everything was fantastic!
Comment from Hotel Management
Nov 21, 2016 by manager, Hotel Management
Dear Guest: Many thanks for your stay at the Hotel ILUNION Suites Madrid. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stayed in Madrid. For us is very important that our guests feel comfortable and happy during their stay in the hotel. Don't hesitate to return to Hotel ILUNION Suites Madrid if you come again to Madrid, we will be waiting for you. Best Regards, Ramon Armada
5 out of 5
by A verified traveler from Philadelphia

Extremely pleased with Hotel Ilunion Suites Madrid

Posted Nov 16, 2016
Location: Their are some restaurants, bars, and shops nearby.
The Hotel Ilunion Suites Madrid was fantastic! It's a very modern hotel that feels very comfortable the moment you walk through their doors. Any guest will be extremely happy with their suite.
Comment from Hotel Management
Nov 21, 2016 by manager, Hotel Management
Dear Guest: Many thanks for your stay at the Hotel ILUNION Suites Madrid. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stayed in Madrid. For us is very important that our guests feel comfortable and happy during their stay in the hotel. Don't hesitate to return to Hotel ILUNION Suites Madrid if you come again to Madrid, we will be waiting for you. Best Regards, Ramon Armada
3 out of 5
by A verified traveler from Y

Hotel Gem

Posted Nov 16, 2016
The hotel was fair for the price i think. Staff was helpful when you need assistance. Hotel is close proximity to grocery stores and food avenues which was very helpful around Madrid (especially if you dont know much spanish!) The hotel was maintained clean by the personnel for the most part, clean sheets clean bed, im just very particular with washrooms they are not the cleanest with a stench reeking from drains i guess. Toilet bowl has some stains and thats gross to me. Also pls be reminded the rooms dont have any carpet and outside noise can be an issue every now and then. Otherwise worth the buck for what you get.
Comment from Hotel Management
Nov 21, 2016 by manager, Hotel Management
Dear Guest: Many thanks for your stay at the Hotel ILUNION Suites Madrid. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stayed in Madrid. For us is very important that our guests feel comfortable and happy during their stay in the hotel. Don't hesitate to return to Hotel ILUNION Suites Madrid if you come again to Madrid, we will be waiting for you. Best Regards, Ramon Armada
4 out of 5
by A verified traveler from München

Tolles Preis-/Leistungsverhältnis in Madrid

Posted Nov 15, 2016
Pros: Sehr stabile und einfach anzuwendende WLAN Verbindung, Duftkonzept in der Lobby, Größe der Zimmer
Cons: Kleine technische Nachbesserungen in den Bädern, z.B. Fön oder Spülung
Location: Das Hotel befindet sich direkt an der U-Bahn 4 Alfonso XIII, von wo aus man schnell die ganze Stadt erkunden kann und schnell am Flughafen ist
Schön gestaltetes Hotel, das sich optimal für Business- und Städtereisen eignet. Sehr schön gestaltet und gepflegt. Die Zimmer sind sehr geräumig und sauber. Kleinere Macken im Interior stören nicht. Der SChalfkomfort der Betten war seht gut. Auch wenn es uns nicht betroffen hat, ist einem die Barrierefreiheit im ganzen Hotel sehr positiv aufgefallen.
Comment from Hotel Management
Nov 21, 2016 by manager, Hotel Management
Dear Guest: Many thanks for your stay at the Hotel ILUNION Suites Madrid. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stayed in Madrid. For us is very important that our guests feel comfortable and happy during their stay in the hotel. Don't hesitate to return to Hotel ILUNION Suites Madrid if you come again to Madrid, we will be waiting for you. Best Regards, Ramon Armada
5 out of 5
by A verified traveler

Modern and funky, great choice in Madrid

Posted Nov 14, 2016
Very close to Alfonso III station, and easy to get to and from the airport. The hotel has a modern 'hip' vibe. The reception and bar staff were young, friendly and professional - with good English. Our room was large and comfortable and I would happily stay here if staying in Madrid in the future. I can recommend El Flaco, a Thai fusion restaurant a few minutes from the hotel.
Comment from Hotel Management
Nov 21, 2016 by manager, Hotel Management
Dear Guest: Many thanks for your stay at the Hotel ILUNION Suites Madrid. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stayed in Madrid. For us is very important that our guests feel comfortable and happy during their stay in the hotel. Don't hesitate to return to Hotel ILUNION Suites Madrid if you come again to Madrid, we will be waiting for you. Best Regards, Ramon Armada