Ratings based on 349 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2017
Very clean and big room! Cosy, bed is comfortable and room well decorated
5 out of 5
Recommended
for Everyone
by A verified traveler from Hewitt, TX

Nice hotel!

Posted Jan 4, 2017
Friendly staff. Clean and comfortable. Easy access to metro stop Alfonso XIII.
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Posted Nov 16, 2016
Definitely recommend. Breakfast was a 3/5 but other than that, everything was fantastic!
Comment from Hotel Management
Nov 21, 2016 by manager, Hotel Management
Dear Guest: Many thanks for your stay at the Hotel ILUNION Suites Madrid. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stayed in Madrid. For us is very important that our guests feel comfortable and happy during their stay in the hotel. Don't hesitate to return to Hotel ILUNION Suites Madrid if you come again to Madrid, we will be waiting for you. Best Regards, Ramon Armada
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Extremely pleased with Hotel Ilunion Suites Madrid

Posted Nov 16, 2016
Location: Their are some restaurants, bars, and shops nearby.
The Hotel Ilunion Suites Madrid was fantastic! It's a very modern hotel that feels very comfortable the moment you walk through their doors. Any guest will be extremely happy with their suite.
Comment from Hotel Management
Nov 21, 2016 by manager, Hotel Management
Dear Guest: Many thanks for your stay at the Hotel ILUNION Suites Madrid. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stayed in Madrid. For us is very important that our guests feel comfortable and happy during their stay in the hotel. Don't hesitate to return to Hotel ILUNION Suites Madrid if you come again to Madrid, we will be waiting for you. Best Regards, Ramon Armada
3 out of 5
Recommended
for Everyone
by A verified traveler from Y

Hotel Gem

Posted Nov 16, 2016
The hotel was fair for the price i think. Staff was helpful when you need assistance. Hotel is close proximity to grocery stores and food avenues which was very helpful around Madrid (especially if you dont know much spanish!) The hotel was maintained clean by the personnel for the most part, clean sheets clean bed, im just very particular with washrooms they are not the cleanest with a stench reeking from drains i guess. Toilet bowl has some stains and thats gross to me. Also pls be reminded the rooms dont have any carpet and outside noise can be an issue every now and then. Otherwise worth the buck for what you get.
Comment from Hotel Management
Nov 21, 2016 by manager, Hotel Management
Dear Guest: Many thanks for your stay at the Hotel ILUNION Suites Madrid. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stayed in Madrid. For us is very important that our guests feel comfortable and happy during their stay in the hotel. Don't hesitate to return to Hotel ILUNION Suites Madrid if you come again to Madrid, we will be waiting for you. Best Regards, Ramon Armada
5 out of 5
Recommended
for Everyone
by A verified traveler

Modern and funky, great choice in Madrid

Posted Nov 14, 2016
Very close to Alfonso III station, and easy to get to and from the airport. The hotel has a modern 'hip' vibe. The reception and bar staff were young, friendly and professional - with good English. Our room was large and comfortable and I would happily stay here if staying in Madrid in the future. I can recommend El Flaco, a Thai fusion restaurant a few minutes from the hotel.
Comment from Hotel Management
Nov 21, 2016 by manager, Hotel Management
Dear Guest: Many thanks for your stay at the Hotel ILUNION Suites Madrid. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stayed in Madrid. For us is very important that our guests feel comfortable and happy during their stay in the hotel. Don't hesitate to return to Hotel ILUNION Suites Madrid if you come again to Madrid, we will be waiting for you. Best Regards, Ramon Armada
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 7, 2016
Lovely hotel in a nice area. 10 mins to the center of town (or, at least, where museums, etc are) at about 8-9 euro. A few local places to eat in the evening around the hotel but basic fare. Breakfast at this hotel is 14 euro per person!! Otherwise, no problems at all, very clean, warm and central. Enjoy your trip!
Comment from Hotel Management
Nov 21, 2016 by manager, Hotel Management
Dear Guest: Many thanks for your stay at the Hotel ILUNION Suites Madrid. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stayed in Madrid. For us is very important that our guests feel comfortable and happy during their stay in the hotel. Don't hesitate to return to Hotel ILUNION Suites Madrid if you come again to Madrid, we will be waiting for you. Best Regards, Ramon Armada
4 out of 5
Recommended
for Everyone
by A verified traveler from Antwerp, Belgium

Posted Nov 4, 2016
Pros: I was given a suite instead of a normal room, so very spacious seperate bedroom and living area. Coffee and tea-making facilities available. Good working WiFi-connection.
Cons: The staff isn't that friendly, but still okay...
Location: Very close to metro station Alfonso XIII on line 4 (a 20 minute commute to the city centre). Some bakeries and supermarkets nearby.
Comment from Hotel Management
Nov 21, 2016 by manager, Hotel Management
Dear Guest: Many thanks for your stay at the Hotel ILUNION Suites Madrid. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stayed in Madrid. For us is very important that our guests feel comfortable and happy during their stay in the hotel. Don't hesitate to return to Hotel ILUNION Suites Madrid if you come again to Madrid, we will be waiting for you. Best Regards, Ramon Armada
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 29, 2016
Spacious twin bedroomed room with great facilities. Highly recommended. Would stay again
Comment from Hotel Management
Nov 21, 2016 by manager, Hotel Management
Dear Guest: Many thanks for your stay at the Hotel ILUNION Suites Madrid. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stayed in Madrid. For us is very important that our guests feel comfortable and happy during their stay in the hotel. Don't hesitate to return to Hotel ILUNION Suites Madrid if you come again to Madrid, we will be waiting for you. Best Regards, Ramon Armada
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Great hotel! Highly recommended!

Posted Oct 2, 2016
Pros: Located in a nice neighborhood. Friendly staff. Nice room. Cleanliness.
Cons: During our stay, the small fridge did not seem to be cold enough. Also, having a coffee machine in the room would've been nice.
Location: Great neighbourhood with efficient public transportation around and tons of shops and restaurants in the area.
We stayed 9 days at this hotel from September 16-25. Because of the length of our stay, we got upgraded to a suite with no additional fees; so the room was more than large enough for 2 people. The king size bed was very confortable with a firm mattress that felt just like the one we have at home. Although not located in the city centre, we would later learn that its location was simply perfect: there's a metro and bus station a few steps away, a supermarket within a few meters and tons of great shops along the Lopez de Hoyos street. Also, it is within walking distance of the Santiago Bernabeu stadium. Overall, we were extremely satisfied with this hotel.
Comment from Hotel Management
Nov 21, 2016 by manager, Hotel Management
Dear Guest: Many thanks for your stay at the Hotel ILUNION Suites Madrid. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stayed in Madrid. For us is very important that our guests feel comfortable and happy during their stay in the hotel. Don't hesitate to return to Hotel ILUNION Suites Madrid if you come again to Madrid, we will be waiting for you. Best Regards, Ramon Armada