- Liked: Cleanliness, staff & service
I am familiar with Ibis hotels and the Ibis at Barajas airport is no different. It is clean, with a roomy bathroom this time. The only thing that did not work well was that the heating/AC system of the hotel did not work and the rooms were hot - but we could open the window to have cool air during the night. The staff is friendly and accommodating- we could not have breakfast because of the Covid-19 happening but the lady at the buffet was very helpful in packing croissant and coffee to go. I also liked the complimentary shuttle to the airport.