Ratings based on 580 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from kirkland, WA

Location

Posted Sep 2, 2015
Pros: Location
Cons: A little more friendly attention by the front desk staff
Location: Visti Plaza Mayor, take hop on - hop off tour of Madrid, if you have limited time. Go to king's palace, to the temple...
It is close to a lot of popular areas, plaza mayor, la latina, king's palace... If you like getting to places by walking this is the place for you. It is away from noise, away from a busy main street, but very covenie t location, otherwise. My husband and I walked everywhere, even to the Atocha station to get our tickets to Sevilla..
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa Ontario Canada

Great location

Posted Aug 31, 2015
Pros: it was clean and great location
Cons: nothing
Location: the Royal Palace was a 5 min walk
Easy walk to most sites great restraunts near by. Staff very helful
5 out of 5
Recommended
for Everyone
by A verified traveler from Windsor, Ontario

Perfect Madrid Location

Posted Aug 10, 2015
Pros: Location was the best - one block from Gran Via, one block from El Cortes Ingles and right in the middle of all pedestrian only streets.
Cons: Everything was fine.
Location: Located right on one of many pedestrian only streets that will quickly take you to Puerta del Sol or Plaza Mayor.
Beautiful hotel on Plaza San Martin - we walked to all major sights and plazas. Lots of restaurants and shopping nearby including the El Cortes Ingles department store with a huge supermarket in its basement. Our room was comfortable and spacious with high ceilings and clean updated bathroom. We visited in July and it was extremely hot and there was never an issue with air conditioning. The staff was very friendly and efficient. Would definitely recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from roma

Grazioso hotel accanto a plaza del sol

Posted Aug 2, 2015
L'albergo si trova a pochi passi dalla centralissima plaza del sol, a fianco del monastero reale delle Carmelitane scalze. Stanza confortevole e spaziosa.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel with very central location

Posted Jul 31, 2015
Pros: Location, historical significance, friendly staff
Cons: The room was a little small but we would go back
Location: Very central location
Fantastic hotel with very central location close to metro stations and walkable to many key sites
5 out of 5
Recommended
for Couples
by A verified traveler from tijuana

location

Posted Jul 29, 2015
Pros: location and the structure the furniture its beautiful
Cons: you have to put some more new things or add more amenities like internet wi fi speed
Location: one of the points of this hotel the location every thing was near
will be more value if you can count with a coffe maker o kettle for the other things the price its worth it i will recomend this hotel easy to my family
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Had a great stay here while in Madrid. Very close to the city center and great service as well.
4 out of 5
Recommended
for Everyone
by A verified traveler from edinburgh

Excellent hotel in the heart of Madrid

Posted Jul 23, 2015
This hotel is at the heart of the city of Madrid but just out the way of the traffic and the noise. It's what I chose to call a hidden gem. Excellent facilities and staff. Fantastic restaurant. The fact that I am already looking to book again for next year should tell you all you need to know. I have no problem recommending this fantastic hotel to any traveller looking to stay in central Madrid. Oh and it's fantastic value for money too 😉
4 out of 5
Recommended
for Everyone
by A verified traveler from col

Posted Jul 20, 2015
Nice hotel and wonderful location in Madrid. Beautiful building and near to metro station. We enjoyed a lot
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 16, 2015
一般的なエレベーターの他に、古い外国映画に登場するようなドアを手動で開けるタイプの木製エレベーターがありました。レトロな雰囲気が珍しく、滞在中何度も利用してしまいました。階段が木製というのも素敵です。ホテル自体の立地もよく、カリャオ駅やソル駅、オペラ駅など観光に便利な駅から徒歩圏内なので便利でした。ただ、大通りには面しておらず、ホテルからのびる路地が暗い雰囲気なので、夜中に女性一人で外出するのは危険でしょう(特にオペラ駅までは大きな店も少なく一人で歩くのは怖く感じました)。