Lives up to its 4 stars plus excellent location
Posted Oct 17, 2016
We stayed here twice, and both times were impressed with the service from everyone--front desk, concierge, restaurants, even the cleaning staff. Our rooms were comfortable, quiet, a reasonable size, and the bathroom had both a hair dryer and make-up mirror. We also loved the location. It was very close to both Puerta del Sol for the Metro and train, and the Gran Via for shopping. There are numerous good restaurants within walking distance, and we walked to the Palace in one direction and the Prado in the other, as well as Plaza Mayor and the Barrio del las Letteras.