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Reviews of Hotel Mayerling

2 out of 5
Hotel Mayerling
Calle Conde de Romanones, 6, Madrid, Madrid

Reviews

8.8

Excellent

Rating 10 - Excellent. 469 out of 979 reviews" "
Rating 8 - Good. 408 out of 979 reviews" "
Rating 6 - Okay. 80 out of 979 reviews" "
Rating 4 - Poor. 16 out of 979 reviews" "
Rating 2 - Terrible. 6 out of 979 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, Aguada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Apr 2024

10/10 Excellent

julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good breakfast
Stayed 2 nights in Apr 2024

8/10 Good

Alejandro

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room needs proper maintenance.
Stayed 4 nights in Apr 2024

10/10 Excellent

Charlotte

Stayed 2 nights in Apr 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and friendly.especially reception ( yanzel) and the housekeeping senoras.love the place.ill stay at the same again.
Stayed 3 nights in Mar 2024

10/10 Excellent

stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yanzel was very helpful.everyone was very helpful and friendly.
Stayed 3 nights in Mar 2024

6/10 Okay

Fiona

Disliked: Cleanliness
The staff were super friendly and the location is easily accessible by transit. My stay was relatively quiet. I would hesitate to call this a hotel as my room looked more like a dorm room than a hotel. Black concrete floors and walk in shower stalls. I found the photos to be misleading.
Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, amenities, staff, and spa were excellent. There is enough to do on the property to stay busy for a few days but there is a decent drive to get to the city center, etc. We especially appreciated the views from the dining rooms, the friendly staff, and the luxurious spa offers.
Stayed 2 nights in Feb 2024

10/10 Excellent

ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great rooms!!! Spacious and an AMAZING shower. Their breakfast is AMAZINGGGGG!!!!!! Coffee available all day and wayer too. Amazing location too
Stayed 3 nights in Feb 2024

10/10 Excellent

carlos, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service from the team
Stayed 2 nights in Jan 2024

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel made my first visit to Madrid pretty much easy its a convenient locaion to get around. Lots of Transportation options as well as really nice area, walkable to many landmarks.
Stayed 5 nights in Jan 2024

8/10 Good

Hasma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located very central. Nice hotel. Staff very helpful and friendly. Particularly Henry, Yensel, Kenny and Rueben.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Good location - The immediate area isn't anything special, but it's not very busy and is near a lot.
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2023

6/10 Okay

SHIRLEY

Traveled with group
For the price that we paid , it’s all worth it. I booked a total of 3 rooms for 3 days . Front desk are friendly , except for 1 gentleman, who got a bit upset with us . We were hangin mg out in the kitchen area around 7 am and he asked us to leave and hang out instead in the lounge area . He taught we’re going to have breakfast there . But we didn’t know that you’re not supposed to hang out in the area .
Stayed 3 nights in Oct 2023

10/10 Excellent

Jorge, Cancun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No frills hotel with helpful and polite staff located near the Plaza Mayor an the centrum of Madrid full of restaurants and shopping plus good transportation options all these at good price
Stayed 4 nights in Oct 2023

8/10 Good

Patricia, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great for the price and location.
Stayed 4 nights in Oct 2023

4/10 Poor

MAGALYS

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom were very uncomfortable
Stayed 3 nights in Oct 2023

10/10 Excellent

Jorge, Cancun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, quiet, clean and very helpful staff. Price is very good for location and room size. Breakfast is good and enough to start your daily adventure
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at this hotel. Firstly, it’s very conveniently located to Plaza Mayor and the San Miguel market, being a few minutes walk from both. There are lots of shops, cafes and restaurants all around the hotel. Secondly the staff are just superb! Friendly and courteous. The hotel offers free water and coffee throughout the day. We didn’t avail of the breakfast option , but at €7 per person, it looked pretty good! The room itself was clean and comfortable, good WiFi and a very comfortable bed. Blackout curtains were great as was the air conditioning. One thing I’d have liked was a more traditional bathroom - the room had a separate shower room and toilet, with the sink outside in the main room. Nothing major though! Would stay again.
Stayed 3 nights in Oct 2023

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy céntrico. Bien amables. El desayuno y el café excelente. Cuartos bien limpios. Accesible
Stayed 2 nights in Sep 2023

10/10 Excellent

thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Staff was super helpful. Room was spotless and fit our needs. Will return when we revisit Madrid.
Stayed 1 night in Sep 2023

10/10 Excellent

Ingrid, Santa Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So pleasantly surprised at this gem of a hotel. Centrally located with all forms of transportation nearby, it was convenient for several tourist destinations and is located near a hop-on, hop-off bus stop. The staff were very helpful, professional and I loved the rooftop breakfast buffet. My bed was very comfortable and the room was dark and quiet for excellent sleeping. I would stay there again in a heartbeat.
Stayed 1 night in Sep 2023

10/10 Excellent

shulamit

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get there and there was a pleasant room
Stayed 1 night in Sep 2023

8/10 Good

Sandra F

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was hard but the staff and service were great
Stayed 3 nights in Sep 2023

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Sep 2023

10/10 Excellent

Bridget

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great. Ltsiof options! Friendly staff

10/10 Excellent

Katherin Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is okay for the price I paid. I was given a 1st floor room and it was noisy because of construction taking place outside and the busy area where the hotel is located.
Stayed 1 night in Aug 2023

8/10 Good

CECILIA

Stayed 4 nights in Jul 2023

10/10 Excellent

Mari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Mayerling is in the heart of Madrid walking distance to Plaza Mayor and Plaza del Sol. Their staff is very polite and offer great customer service. Loved the modern look. They offer a continental breakfast for a small fee, however offer free coffee, water, and tea throughout the day.
Stayed 4 nights in Jul 2023

10/10 Excellent

Dainery

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is in the center of the city and it is very easy to walk to the places besides being quiet and its employees are very friendly
Stayed 2 nights in Jul 2023

10/10 Excellent

Catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were so friendly and helpful. Nice clean hotel. Perfect base to walk to all the places of interest.
Stayed 2 nights in Jun 2023

10/10 Excellent

Helena

Stayed 5 nights in Jun 2023

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

4/10 Poor

Baris

Disliked: Cleanliness, room comfort
Doesn't worth
The room was not clean. Bathroom was used and the sheets had mites. Amenities are very limited. Rooms are very small and dark. There are much better options with the same price. The only good thing was the location. It's very centrical
Stayed 1 night in May 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in May 2023

10/10 Excellent

MARIA, North Miami

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent, great value and nice and helpful staff
Stayed 4 nights in May 2023

10/10 Excellent

Vivianti

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to tourist area , shopping centre , Staff very kindly and helpful. Satisfied
Stayed 4 nights in May 2023

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay!
Stayed 3 nights in Apr 2023

10/10 Excellent

Sallye

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean and quiet. We had a great stay. Staff was very helpful and breakfast was basic but tasty. Recommend. Good value.
Stayed 1 night in Apr 2023

10/10 Excellent

Min

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Very good location, facilities and service.
Stayed 1 night in Mar 2023