Ratings based on 392 Verified Reviews

4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from L.A. / CA.

Modern comfortable room

Posted Apr 10, 2017
Employable and pleasant, staff was very courteous
5 out of 5
Recommended
for Everyone
by A verified traveler from Bristol UK

Quiet location

Posted Apr 5, 2017
Situated in quiet side street 2 mins from opera house and royal palace one of the best tapas bar around corner small 8 till late opposite staff were amazing very helpful could leave bags for later departure nice quiet part of town for the money would definitely recommend
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Pleasant stay

Posted Apr 4, 2017
Nice hotel close to all main plazas. Would definitely stay here again if visiting Madrid. We didn't have the breakfast at the hotel as there are plenty places to eat outside of the hotel so I can't comment on that. Staff on reception were all extremely friendly and helpful which was great as it was our first time visiting the city.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newmarket

Great central location

Posted Mar 31, 2017
Very nice hotel and friendly staff. Close to the Metro (Opera station) and also easy to get to Airport shuttle at Plaza Ciebeles via the same line. Within close walking distance of major attractions, and only 10 or so minutes to main tourist area, shopping, restaurants. I also stayed near Estacion Atocha (also pretty good area) but this location is more centrally touristy.
4 out of 5
Recommended
for Students
by A verified traveler

Very pleasant staff and great location

Posted Mar 18, 2017
Pros: great location in the middle of madrid and really helpful staff.
I was shocked at how close the hotel was not only to town but to everywhere that I wanted to go on my short stay. Walking just down the street to the royal theatre was incredible. the staff were incredibly helpful and pleasant at all times and the room was a comfortable stop off for me as I proceeded to travel the incredibly beautiful city that is Madrid.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2017
The hotel was clean and had everything that we required as there is so much to see in the city we were hardly there. The rooms are as described and quite small. The hotel is near a busy part of the city and a busy metro station, however it is tucked up a narrow street about 300 metres away so it is very quiet.
Comment from Hotel Management
Mar 16, 2017 by Pedro A, Hotel Management
Dear guest, thank you for share your experience with us. We hope to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Amazing staff!

Posted Feb 22, 2017
Pros: amazing staff...beautiful room
Location: metro a block and a half away
Within 10 minutes of checking in...I realized I lost my wallet. I had paid the taxi in cash...so no record of what taxi. Madrid is a HUGE city. They were on the phone immediately calling taxi companies..and within 30 minutes...had located my wallet. I had my wallet back within 45 minutes. Amazing! The hotel is in a great location. A block and a half from the metro. Lovely room...so pretty. There were three of us and we had plenty of room and a spacious bathroom. Our experience really could not have been any better...and I cannot thank the staff enough!
Comment from Hotel Management
Mar 16, 2017 by Pedro A, Hotel Management
Dear Kate, thank you for share your experience with us. We are pleased to know that you appreciated your stay at Hotel Meninas. Thank you for your grateful words regarding the staff and our rooms. We look forward to welcoming you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pearl in Madrid

Posted Feb 22, 2017
Pros: Location, location, location! Comfortable. Great staff.
Hotel Meninas is a pearl! The location is perfect (Opera metro line), within walking distance to so much, and on a quiet side street. The room is comfortable, and the staff was fantastic. There is no doubt we'll return to Meninas, and we recommend it whole heartedly.
Comment from Hotel Management
Mar 16, 2017 by Pedro A, Hotel Management
Dear guest, thank you for taking time to share your comment following your stay at Hotel Meninas. We are delighted to know that you had a perfect stay with us. We look forward to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Very nice hotel

Posted Feb 16, 2017
Location: 2 mins walk to the Opera Metro station. 5-10 mins walk to Royal Palace, Sol, Catedral de la Almudena. 10 -15 min walk to Plaza Mayor, Gran Via.
I stayed here for five days, I loved everything about the hotel. Very friendly and helpful staff. Clean and quite rooms. The location is amazing.
Comment from Hotel Management
Mar 16, 2017 by Pedro A, Hotel Management
Dear Rahme,thank you for share your experience with us. We are pleased to know that you appreciated your stay with us. Thank you for your grateful words regarding to our central location and the staff. We look forward to welcoming you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Very comfortable hotel in a good central location

Posted Jan 26, 2017
Pros: As above
Cons: As above
Location: Plaza Mayor and wonderful covered market with tapas stalls only 5 minutes away
We liked the position of the hotel and found it easy to get to all the places we wanted to visit. Room was very comfortable but let down by lack of heating in the bathroom and, weirdly, nowhere in the shower to put showergel etc. Would definitely book in again for next visit but would opt for room with a window onto the street even if it cost a bit more.
Comment from Hotel Management
Feb 16, 2017 by Pedro A, Hotel Management
Dear Piers, we sincerely appreciate your lovely review and look forward to welcoming you back again soon.