Trading on former glories
Posted Apr 27, 2015
Can't fail to be impressed when you walk into the grand marble reception area. Approaching the desk, we encountered, at best, disinterested service. Room not quite ready, we were asked to take a seat for five minutes. Approaching some ten minutes later Esther barked at us to sit and wait. When she came over to us a moment later, the key was handed over and before I could say "what time's breakfast?" She was gone. Poor start.
Our room was tired. Some might say shabby. On opening the wardrobe we found water running down from the ceiling into it. A call to reception had a repair man in a moment. He decided it couldn't be fixed and Esther was on the phone, offering to move us. She said the bellboy would join us and move our luggage to our new, superior room.
When he joined us he gave us a new key. And left. No offer to move the luggage. That summed up our stay. Lots of promise that it didn't really deliver.
Iron and ironing board had to be requested from reception. It was like something from the 60s. Bedside radio (not working) was the push button variety that Sean Connery might have come across staying in Blowfelt's lair circa 1965. Woodwork chipped throughout. Toilet plumbing hanging off. Just shabby.
For the money we paid, and it wasn't cheap, I expected better.