Ratings based on 1,977 Verified Reviews

4.4 out of 5
92% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the airport.

Posted Jun 2, 2017
Very clean and nice hotel. Buffet a bit overpriced for Madrid but otherwise a good experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2017
Confortable hotel, near huge shopping mall, hotel bus to airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2017
Hotel was clean but there was staff shortage at the front desk while a long line of customers were waiting.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean hotel very close to airport

Posted May 21, 2017
Pros: Close to airport for an early flight and complimentary shuttle in morning.
Location: Downtown Madrid about 20 minutes away in taxi.
The hotel is clean, comfortable beds, helpful staff. The only thing I would point out that the complimentary shuttle runs every hour. It was OK when we left the hotel, but when we arrived we had to wait almost an hour to be picked. The hotel is about 20 minutes in taxi from central Madrid.
5 out of 5
Recommended
for Everyone
by A verified traveler from Halifax, Nova Scotia, CANADA

Perfect Airport Location

Posted May 16, 2017
Pros: Staff mostly but location and how clean it was kept
Cons: Can't think of anything
Location: Large Mall 15 minute walk Airport terminal one a 10 free airport shuttle ride
About a 10 minute drive to Terminal 1 at 0700 hours. Hotel staff excellent; front desk, maintenance and house keeping. Property very clean and beds comfortable. Bathroom clean. There is a large mall about a 15 minute walk away.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Decent hotel near airport

Posted May 14, 2017
This is a good hotel to stay at near the airport. The free shuttle was super easy and convenient. The buffet dinner for 20 euros was also good for hungry travellers. The room was quiet and clean. However, the tv was bizarrely small and the room was a bit worn. Nevertheless we recommend this hotel and would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice, very convenient location close to airoport

Posted May 10, 2017
Pros: Rooms comfortable and clean.
The hotel is comfortable clean and quiet, the staff friendly and helpful. Plus, you can have dinner or lunch in the restaurant that provides a reasonable good food.
2 out of 5
by A verified traveler from Panam City

don't deserve the 4 stars

Posted May 4, 2017
conveniently close to he aiport, transfer service on time bad food poor breakfast poor service. reduced staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice updated hotel close to airport

Posted Apr 28, 2017
Great free shuttle to and from airport. Nice rooms but terrible pillows.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to the airport

Posted Apr 27, 2017
Excellent Hotel , i will stay there again that's for sure. Highly recommended.