Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
81% of guests recommend
3.9 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Iowa

Worst hotel I've stayed ever.

Posted Jul 26, 2015
I was very disappointed when I got to the hotel because I was charged extra just because my minor had 16. I specified the age when I booked and still acted like it wasn't their problem and proceeded to charge extra. I have never had that kind of problem till I got there. So if you don't extra hidden fees I really don't recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Thessaloniki

Very convenient choice!

Posted Jul 26, 2015
Pros: The overall positive attitude towards visitors !
Cons: Rooms closer to the pool need a better way to out-ventilate the humidity that -sometimes- makes its presence smellable....
Location: With Metro or bus service, you can pretty much see/do everything in Madrid.
Great place to stay either you visit Madrid on a business or leisure trip. Friendly, affordable yet offering great services. The staff is very friendly and they are "there" to make every visitor's need come true. Free (and unlimited) WiFi coverage, great pool, awesome breakfast and so on and so forth. I would highly recommend Osuna Hotel to anyone looking for a perfectly balanced service-to-price hotel. And for sure, next time i happen to visit Madrid i will definitely stay there. Again !
3 out of 5
Recommended
for Everyone
by A verified traveler

Morgenmaden annonceret til 8€, men kostede 11€.

Posted Jul 25, 2015
Cons: Ja, skilt med en morgenmadspris til 11€ fremfor 8€
Fint hotel - mere 3- end 4-stjernet. Fint med egen gratis bus til lufthavnen. Kun 5-10 minutters gang til metroen.
3 out of 5
Recommended
for Everyone
by A verified traveler

bungalows

Posted Jul 14, 2015
hola. Yo me aloje en los bungalows y quiero decir unas cosas pues la puerta por detrás tenía un dedo de polvo, me salieron hormigas pequeñas al dia siguiente. Son bungalows muy antiguos y necesitan un decoración mas moderna. La tele es muy antigua. Lo bueno es que tiene una buena piscina (limpia y aceptable) y el personal me atendió muy bien. Además el aire acondicionado del bungalows al dia siguiente tenia un charco de agua. Por lo general los bungalows no los recomiendo mucho la zona hotel creo que es mas moderna. Un saludo. Personal bueno.
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean pool, noisy air con, uncomfortable beds

Posted Jul 13, 2015
Pros: The pool
Cons: Beds, Air con noise,
Location: 10 minute walk to Metro, which takes you everywhere & 10 minute walk from park & local shops etc
This hotel is ok for a short stop over but the beds are uncomfortable and the air con really noisy so difficult to sleep with it on. The hotel is generally somewhat out of date as far as decor is concerned but is kept clean. we noticed the pool chemical levels were tested everyday which was good, although the pool was a little rough around the edges due its age, but served its purpose, my son loved it. We were not impressed with the food so ate out most of the time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Roma

Posted Jul 2, 2015
Pros: Confortevole aparte l'aria condizionata che non andava molto bene.... È ben gestito e ben collegato con autobus e metro.
Cons: Sistema area condizionata!
Gentili e servizievoli. Le camere spaziose e molto accoglienti . Servizio navetta arrivò e partenza e molto apprezzato anche da tutti gli ospiti conosciuti durante la permanenza nel albergo.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Great pool and pleasant surroundings

Posted Jun 30, 2015
Pros: The pool area was clean and we always had a sun lounger, garden perfect for picnicking and the airport shuttle was very easy and useful.
Cons: Needs a lick of paint, mattresses aren't the most comfortable and the air-con is more of a fan. But room was spacious, clean and we had a mini bar.
Location: Leafy upmarket residential area- huge shopping centre 10min walk away, as well as bars and restaurants. Easy 15min walk to metro & city centre
We stayed here for 6 days- perfect for lying by the pool while the sun was too hot to do anything else, then getting the metro into the city centre for the afternoon and dinner. Only 2 euros for the metro which is a 15minute walk away from the hotel and runs until 1:30am. At this price it was never going to be a luxury hotel, but good value for money, and much bigger pool area than any of the more expensive city centre hotels - which you really need in the heat of the Madrid summer!
4 out of 5
Recommended
for Everyone
by A verified traveler from Boise, ID

cerca del aeropuerto

Posted Jun 20, 2015
escogimos el hotel por estar cerca del aeropuerto y cumplio el objetivo. las habitaciones estaban limpias y comidas. El personal fue muy atento y flexible ya que tuve un error en mi reservación. Algunas de las facilidades necesitan mantenimiento como puertas exteriores pero no fueron gran problema.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

No sé si volvería...

Posted May 31, 2015 on Hotels
Se fue la luz varias veces a causa de un fallo, no pudimos cargar nuestros móviles y demás aparatos electrónicos. El hotel parecía bonito, pero las camas y las almohadas malísimas, los colchones eran viejos, nos clavamos los muelles, las almohadas parecían de papel y las sábanas olían bastante mal... Reservamos para descansar un par de horas y no pudimos dormir durante toda la noche, entre la calidad de las camas y los demás huéspedes borrachos que había junto a nuestra ventana y en los pasillos y habitaciones cercanas a la nuestra... No estoy conforme con la calidad precio del hotel, he dormido en pensiones mejores.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Hotel antiguo y servicio

Posted May 20, 2015 on Hotels
Poco que comentar mi estancia sólo fue de una noche si me parece mal que se anuncien su parking pero no especifiquen que es de pago.