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Hotel Palacio Del Retiro, Autograph Collection

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Indoor spa tub
Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Overview of Hotel Palacio Del Retiro, Autograph Collection

Hotel Palacio Del Retiro, Autograph Collection

5.0 star property

9.0/10 Wonderful

Popular amenities

  • Hot Tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Calle de Alfonso XII, 14, Madrid, Madrid, 28014

Explore the area

  • Popular LocationPrado Museum7 min walk
  • Popular LocationGran Via Street10 min walk
  • Popular LocationPuerta del Sol16 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)19 min drive

Room options

About this area

Madrid

Near a metro station, Hotel Palacio Del Retiro, Autograph Collection is in Retiro, a neighborhood in Madrid with good airport proximity. Royal Palace of Madrid and Calle de Alcalá are local landmarks, and some of the area's attractions include Madrid Zoo Aquarium and Royal Botanical Garden. Madrid Wax Museum and Cava Baja are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Madrid travel guideOpens in a new window
Map

What's nearby

  • Puerta de Alcalá - 3 min walk
  • Prado Museum - 7 min walk
  • Plaza de Cibeles - 7 min walk
  • Gran Via Street - 10 min walk
  • Puerta del Sol - 16 min walk

Getting around

  • Retiro Station - 6 min walk
  • Madrid Recoletos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • Cappuccino Madrid - 4 min walk
  • Ramses Natsuki - 4 min walk
  • Patio de Leones - 4 min walk
  • El Perro y la Galleta - 5 min walk
  • Maura Wines and Food - 3 min walk

About this property

Hotel Palacio Del Retiro, Autograph Collection

5-star luxury hotel near Gran Via Street
Located close to Puerta del Sol and Plaza Mayor, Hotel Palacio Del Retiro, Autograph Collection provides dry cleaning/laundry services, a bar, and a 24-hour gym. Treat yourself to thalassotherapy, a massage, or a body wrap at the onsite spa. The onsite international cuisine restaurant, The Suite Bar, features light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and babysitting.
Additional perks include:
  • Buffet breakfast (surcharge), smoke-free premises, and meeting rooms
  • An elevator, a computer station, and a 24-hour front desk
  • Luggage storage, concierge services, and a front-desk safe
  • Guest reviews speak well of the breakfast, helpful staff, and proximity to the airport
Room features
All 50 individually decorated rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes. Guests reviews say good things about the spacious rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • Plasma TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 38.72 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Suite Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (452 square feet of space)
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub only
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers

Entertainment

  • iPod dock
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 85.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Nearby parking fee: EUR 38.72 per day
  • Rollaway bed fee: EUR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

AC Palacio Autograph Collection
AC Palacio Autograph Collection Hotel
AC Palacio Autograph Collection Hotel Retiro
AC Palacio Retiro Autograph Collection
AC Palacio Retiro Autograph Collection Hotel
Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
Hotel Palacio Retiro Autograph Collection
Palacio Retiro Autograph Collection
Hotel Palacio Del Retiro, Autograph Collection Hotel
Hotel Palacio Del Retiro, Autograph Collection Madrid
Hotel Palacio Del Retiro, Autograph Collection Hotel Madrid

Frequently asked questions

Is Hotel Palacio Del Retiro, Autograph Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Palacio Del Retiro, Autograph Collection?

As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at Hotel Palacio Del Retiro, Autograph Collection on Apr 1, 2023 start from $350.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Palacio Del Retiro, Autograph Collection?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel Palacio Del Retiro, Autograph Collection?

Check-out is at noon.

Where is Hotel Palacio Del Retiro, Autograph Collection located?

Located in Retiro, this luxury hotel is within a 5-minute walk of Calle de Alcalá and El Retiro Park. Gran Via Street and Prado Museum are also within 10 minutes. Retiro Station is 6 minutes by foot and Banco de Espana Station is 7 minutes.

Can I cancel my reservation for free at Hotel Palacio Del Retiro, Autograph Collection and receive a full refund?

Yes, Hotel Palacio Del Retiro, Autograph Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Palacio Del Retiro, Autograph Collection cancellation policy on our site for more details about any exclusions or requirements.

Hotel Palacio Del Retiro, Autograph Collection Reviews

Hotel Palacio Del Retiro, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 89 out of 143 reviews" "
" "10 - Excellent 62%
Rating 8 - Good. 39 out of 143 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 10 out of 143 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 4 out of 143 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 1 out of 143 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

8/10 Good

Al

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect on everything, there could be a better customer service between tour guides and clients.
Stayed 6 nights in Feb 2023

2/10 Terrible

jonathan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

weiwei

Stayed 1 night in Oct 2022

6/10 Okay

Liliana

Liked: Cleanliness
Stayed 13 nights in Apr 2022

6/10 Okay

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021

6/10 Okay

Margaret

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall pretty over priced - get an Airbnb over this. The high points: the staff was super friendly and helpful at all times, the hotel itself is beautifully restored and the location is great. Low points: the bed was not comfortable, the room was almost hard to walk in it was so small, our tub was broken and the 24-hour room service mentioned was technically available, but there were only 5ish things on the menu. We left and stayed at an Airbnb that was 3x the size, at an even better location, with a balcony a view, jacuzzi tub and same sized bed for less than half the price.
Stayed 3 nights in Sep 2021

10/10 Excellent

Maureen S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff so kind and helpful and huge beautiful rooms in the best location one could ask for. I will certainly return!
Stayed 9 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location, right across street from Retiro Park. front desk was very friendly and welcoming. the room was clean and spacious. but it's a bit older, need some updating.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
The staff was very nice and helpfull but very understaffed like many properties in europe
Stayed 2 nights in Aug 2021

General hotel information

Reasons to Book
Spacious Rooms & Beautiful Rooms
Star Rating
5
Nearest Airport
Madrid (MAD-Adolfo Suarez Madrid-Barajas)
Address
Calle de Alfonso XII, 14, Madrid, Madrid