Four summer nights in Madrid
Posted Jul 26, 2016 on Hotels
The hotel was fine, in a great location, close to many sights and the gay neighborhood. The hotel would benefit by a few modifications... the bathroom is small and needs a light that reflects back on to your face (the current configuration has the light overhead). Also, while the windows were double pane they still allowed a noticeable amount of street noise into the room. During our stay the weather was very hot and the air conditioning was somewhat strained. The staff could not have been nicer nor more accommodating, particularly Gabie (who staffs the breakfast spread) and Alvaro at the front desk.
Comment from Hotel Management
Aug 2, 2016 by Carolina, Hotel Management
First of all I would like to thank you for trusting Petit Palace.
We deeply appreciate your good comments about our staff. From Petit Palace are working to improve your experience dy by day.
We also appreciate your comments about the room. We transfer your comments directly to the maintenance service to improve your expectations about the bathroom.