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Room type

Double or Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Romantic Room, 1 Double Bed

Max Occupancy: 2 guests

Triple Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Family Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)


Get an overview of this hotel4-star Madrid hotel in Gran Via, walk to Plaza Mayor


Located in Gran Via, this hotel is within a 5-minute walk of El Oso y el Madrono and Puerta del Sol. Plaza Mayor and Plaza de Espana are also within 15 minutes.

Hotel Features

Along with coffee/tea in the lobby, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.

Room Amenities

All 42 soundproofed rooms provide free WiFi, free wired Internet, and minibars. LCD TVs come with digital channels, and other amenities that guests will find include hair dryers and laptop-compatible safes.

Hotel Amenities

Hotel Amenities

Hotel Petit Palace Plaza del Carmen features tour/ticket assistance, multilingual staff, and coffee/tea in the lobby. A computer station is located on site and high-speed wired and wireless Internet access is complimentary. This Madrid hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities.

Hotel Petit Palace Plaza del Carmen is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 4 
  • Offsite parking discounted rates available 
  • Safe-deposit box at front desk 
  • Smoke-free property 
  • Television in common areas 
  • Total number of rooms - 42 
  • Tours/ticket assistance 
  • Use of nearby fitness center (discount) 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Soundproofed rooms  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Offsite parking discounted rates available

Room Amenities

  • Air conditioning 
  • Climate control 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Digital TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe (laptop compatible) 
  • Iron/ironing board (on request) 
  • LCD TV 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Shower only 
  • Soundproofed rooms 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 
  • Bicycle rentals on site 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time ends at Midnight

Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 2 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Pets allowed (no fees)


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Free Gift

Book a stay in a Family Room and receive a complimentary gift for the children upon arrival

Subject to availability.

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