Clean and modern, but too noisy
Posted Sep 30, 2016 on Hotels
We had a good stay, but with a few snags which means I won't give it top marks.
Based on previous reviews commenting on the noise I had asked for a quiet room. However, the "quiet rooms" face the court yard, and the partying there kept going well past midnight. I appreciate that Spain has a culture of eating and drinking late, and that not the issue, but these should not be considered quiet rooms. The management apologised and gave us late check out plus a few other perks, but I wouldn't stay here again based on this.
The breakfast was dreadful. It was severely understaffed, chaotic, half the food was gone when we got there, the tables weren't cleared, there were no clean bowls, plates, cutlery or cups, and for this we had to pay 15 euros. My advice is that unless breakfast is included in your room rate go elsewhere!
On the upside, the hotel is extremely well maintained, clean and modern, the rooms are a good size and the court yard is nice.
The location is also very good, approx. 15-20 min from the main sites, but in a neighbourhood that is not that touristy which we really liked.
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Thanks a lot for sharing your feedback. I really apologize our hotel didn't cover your expectations. We appreciate your suggestions to improve our service.
Front desk Manager