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Get an overview of this hotelLuxury design hotel in Madrid's entertainment district

Popular property highlights

Free WiFi
Business center
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

Entertainment district

Located in the heart of Madrid's entertainment district, Hotel Puerta América is just 1 km from the Auditorio Nacional de Musica and 1.5 km from the Museo de Lazaro Galdiano. Santiago Bernabeu Stadium is also nearby.

19 architects

A compilation of designs from 19 different architects, this eclectic luxury hotel features 2 contemporary restaurants, a bar on the rooftop terrace, a nightclub and a fitness center.

Unique decor

The 12 guestroom floors were each created in the vision of a unique international architect giving the rooms individualized design and décor. All rooms include complimentary high-speed premium Wi-fi service.

Hotel Amenities

Hotel Amenities

Hotel Puerta América was communally designed by 19 architects from around the world. Each studio was responsible for a different floor or area of the property, creating a modern, eclectic design hotel in the heart of Madrid. The lower floors are dominated by dining options, including 2 contemporary Spanish restaurants and a bar/lounge. The top floor, or Attic, is home to a fitness center, which offers views of the entire city, and the Skynight Bar, the perfect place to enjoy a drink overlooking the city.

The lobby features a 24-hour front desk and multilingual staff, and a concierge is available for guest assistance. A porter/bellhop will help guests load and unload luggage. The hotel also features 18,300 square feet (1,700 square meters) of conference space, 12 meeting rooms, exhibit space and a business center. Complimentary high-speed premium Wi-fi service is available in public areas. Babysitting service is provided at an extra charge. Secure covered parking is available for a surcharge.

Hotel Puerta América has designated areas for smoking.

  • Express check-in 
  • Elevator/lift 
  • Rooftop terrace 
  • Number of bars/lounges - 2 
  • Fitness facilities 
  • Free airport transportation 
  • 24-hour front desk 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Meeting rooms 12 
  • Year Built 2005 
  • Tours/ticket assistance 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Self parking (surcharge) 
  • Free WiFi 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Nightclub 
  • Supervised childcare/activities (surcharge) 
  • Safe-deposit box at front desk 
  • Luggage storage 
  • Long-term parking (surcharge) 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Laundry facilities 
  • Total number of rooms - 315 
  • Number of floors - 12 
  • Wedding services 
  • Number of buildings/towers - 1 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge), Self parking (surcharge)

Room Amenities

  • Room service (24 hours) 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Minibar 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room safe 
  • In-room climate control (air conditioning) 
  • Digital TV service 
  • Dial-up Internet access (surcharge) 
  • Soundproofed rooms 
  • Slippers 
  • Pillow menu 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board (on request) 
  • Free WiFi 
  • Free wired Internet 

Where to Eat

Lagrimas Negras Restaurant - Offers traditional Spanish fare in a contemporary urban setting, which includes a cellar with over 800 different varieties of wine. Open for lunch and dinner; reservations are required. Closed Sundays.

MAD Restaurant - Serves breakfast and brunch buffets, as well as dinners, in a modern setting on the Mezzanine level.

Room service is available 24 hours a day.

Entertainment

The hotel's Marmo Bar, designed by Marc Newson, features a single, 27-foot-long bar unit made of white Statuario Venato marble. It is the perfect place to enjoy a nice cocktail in a smart atmosphere; guests can have it either in the bar or on the summer terrace.

On the 13th floor, the Bar Skynight, designed by Jen Nouvel, hosts live DJ performances on Fridays and Saturdays. This Smart and fashionable place offers exceptional views over the city.

Nearby Things to Do

Hotel Puerta América provides a fitness center on its top floor, with impressive views of Madrid.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Spa Services

In addition to spectacular views over the city, on the 13th floor of the hotel guests may enjoy an area equipped with a Scottish shower and a gym.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
24-hour check-in
Additional policies and fees may apply when booking more than 9 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 22 for adults and EUR 11 for children (approximately)
  • Self parking fee: EUR 22.35 per day
  • Extended parking fee: EUR 22 per night
  • Rollaway bed fee: EUR 60.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Silken Puerta
  • Hotel Silken Puerta America
  • Puerta America
  • Silken Puerta
  • Silken Puerta America
  • Silken Puerta America Madrid
  • Hotel Silken Puerta America Madrid
  • Hotel Puerta America Madrid
  • Puerta America Madrid
  • Hotel Puerta América Madrid
  • Puerta América Madrid
  • Puerta América
  • Hotel Puerta America

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Complimentary Cocktail or Sparkling Wine

Book a stay in any rate plan and receive 1 complimentary cocktail or glass of sparkling wine in the terrace every afternoon during your stay.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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