Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Apr 24, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Guest Experience Manager, Hotel Management
Thanks.
4 out of 5
by Jonathan

Posted Apr 21, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Guest Experience Manager, Hotel Management
Thanks.
3 out of 5
by SHU

basically ok. food are fine.

Posted Apr 20, 2016 on Hotels
there are shuttle bus, but before we arrived, the reception told us no, by telephone.
Comment from Hotel Management
Jul 2, 2016 by Guest Experience Manager, Hotel Management
Dear guest, We have a shuttle bus from 06:00 a.m to 23:30 p.m. Kind Regards.
4 out of 5
by A verified traveler

Ease of getting to Hotel form the Airport Terminal

Posted Apr 18, 2016
Pros: General ambience. Staff courtesy. Facilities such as a pool.
Cons: Mini bar offer. Rather limited
Phoned Hotel 24 hours before landing in Madrid late evening. Learned there was a shuttle bus every 30 mins. On arrival at Madrid it was not clear where the pick up point for the hotel shuttle bus was. The hotel name, Pullman, was not on a list of hotels served by shuttle buses. At last we saw a bus having the name Pullman Hotel and boarded it. After a "tour of the airport" we got to the Pulman hotel. Staff were very helpful with booking in and luggage to room. By the time a reached the hotel bar, it had shut, although many bar customers were still drinking. There was only one small can of beer in the minibar. Breakfast and a bar lunch the next day were excellent. A very comfortable place to spend time.
Comment from Hotel Management
Apr 21, 2016 by sara, Hotel Management
Thank you very much for your positive reviews of our hotel. We are glad to see that you enjoyed your stay. Waiting for you next visit. Kind regards.
4 out of 5
by Helge L.

Siisti, asiallinen ja hyvillä yhteyksillä

Posted Apr 9, 2016 on Ebookers
Kun viettää Madiridissa päivän pari jatkaen sitten Espanjan sisällä tai lentämällä muualle maailmaan, kuten esim. Etelä-Amerikkaan, niin paikka ja yhteydet ovat erinomaiset. Sama koskee paluuta. Hotelli on rauhallinen, hiljainen ja sieltä voi puihkahtaa helposti lenkille, pitemmällekin, läheiseen Kuninkaan puistoon. Metrolla pääsee helposti hotelliin, kävelyä 150 m ja keskustaan, 30 min. Aamupala on loistava, ehkä hiukan kallis.
5 out of 5
by Marcelo

Excelente

Posted Apr 5, 2016 on Hotels
Excelente el hotel y su ubicación respecto al metro!!! Personal del hotel muy atento y cordial. Muy buena elección!!!
Comment from Hotel Management
Jun 25, 2016 by Guest Experience Manager, Hotel Management
Nos alegramos que disfrutara con nosotros. Esperamos volver a verle!!!
4 out of 5
by ITZIAR

Posted Mar 31, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Guest Experience Manager, Hotel Management
Gracias por su puntuación
4 out of 5
by Barbara from Levittown, NY

Excellent choice for airport travelers.

Posted Mar 25, 2016 on Hotels
The hotel is well-located for those traveling to/from the airport - 15-minute free shuttle is available for guests. (Departs every 30 minutes, airport is approximately 15 minutes away.) The front desk/reception provided a very friendly welcome as well as an efficient checkin/checkout. Rooms are well-lit and nicely furnished, bathrooms are updated and well-stocked with all needed amenities, bathrobes and slippers are provided - the only thing lacking is coffee/tea making equipment.
Comment from Hotel Management
Jun 25, 2016 by Guest Experience Manager, Hotel Management
Thanks for your comment. It is a pleasure to receive positive feedback, we are glad you enjoyed your stay with us. We hope to see you soon in Madrid. Kind Regards.
4 out of 5
by A verified traveler

Posted Feb 22, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Guest Experience Manager, Hotel Management
Gracias por su puntuación.
4 out of 5
by Martin

Good service

Posted Feb 20, 2016 on Hotels
Close to the airport, good location, very professional receptionist and free airport shuttle.
Comment from Hotel Management
Jun 25, 2016 by Guest Experience Manager, Hotel Management
We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. Kind Regards.