Ratings based on 450 Verified Reviews

4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and Convenient Hotel

Posted Oct 20, 2016
Pros: The staff were very helpful and the location (near Sevilla and Sol metro stations) is very convenient.
Cons: The finishings inside the room needs a little more work. The grout in the bathroom needs to be redone, the floors are fairly scratched, and the half-shower screen is not very practical. I know a lot of hotels use the half-shower screen, but I think the hotel should not follow that trend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Oct 16, 2016
It s a great choice if you are just in town for one night or two. The room is on the small side and not cheap but the location makes it worthwhile. Walking distance to major attractions and literally in the center of the Centre, just unbeatable.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Wonderful Hotel!

Posted Oct 13, 2016
Location: The location was central and perfect for walking to points of interest- to the Royal Palace in one direction and the Prada in the other.
The hotel was very clean, sleek hotel for a mid-range price. The front desk staff was extremely friendly and helpful with maps and directions. They even assisted me in calling my Barcelona hotel to arrange transportation as well. I would definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico/ NYC

Perfect Hotel to stay in Central Madrid

Posted Jul 21, 2016
Small hotel with great staff, very helpful, they sell tickets to the main attractions, near metro and bus and taxis in front of hotel. Great breakfast. I would stay again no questions ask.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Juan, PR

Very good hotel close to Puerta del Sol

Posted Apr 28, 2016
Pros: Excellent location, cleanliness and breakfast included in price.
Cons: A little more privacy with the bathroom door and change the area rug of the room.
Location: Close to Metro Train, restaurants, stores and to entertainment....location is excellent, close to Puerta del Sol.
It was a pleasant experience. Good accomodations, excellent location, a very convenient buffet breakfast, very clean rooms and very good service by all the hotel staff, at an affordable and competitive price.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Very Nice Hotel

Posted Apr 20, 2016
Pros: The location, cleanliness, friendly staff
Cons: Beakfast should be included. We stayed in 9 different hotels in Spain, this was the only one that did not include breakfast.
Location: Tour bus around the corner, beautiful park a few blocks away, fantastic shopping and restaurants within walking distance.
Great location and comfort -- except for the pillows. However, many hotels we stayed in used the same kind!
5 out of 5
Recommended
for Couples
by A verified traveler from Fife

Friendly and central

Posted Mar 13, 2016
Pros: Friendly and helpful staff. Comfortable room. Good breakfast. Central location.
Location: Easy access to all main attractions. Many good restaurants and bars nearby.
Comfortable, quiet and well appointed room - even though room faced the street. Staff friendly and helpful. Breakfast excellent value. Very close to all facilities in central Madrid and within easy walking distance of all main attractions.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with friendly staff.

Posted Feb 23, 2016
Pros: The staff, the breakfast and the location.
Cons: The beds were hard.
Location: Excellent situation near Playa del Sol and loads of Restaurants and an easy walk to the museums and town centre and shops.
Lovely position, nice staff, clean simple rooms. The breakfast buffet is just 7 euro for a full hot and cold spread.. absolutely excellent. Free Wifi and very quiet.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfect location for sights and shopping

Posted Feb 2, 2016
Pros: Convenient location
Cons: Can't think of anything
Location: Near Puerta del Sol - great for visiting tourist attractions and shopping
Hotel staff very helpful and very kindly allowed a slightly later checkout
4 out of 5
Recommended
for Everyone
by A verified traveler from stl

The heart of Madrid

Posted Jan 17, 2016
Pros: Walking distance to all major sights in the hearty of old Madrid.
Location: The Prado museum, Plaza Mayor, The royal palace.
The check-in was smooth, the room immaculate, it was small even by European standards. Great location