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Get an overview of this hotelFamily-friendly Madrid hotel in Gran Via, walk to Plaza Mayor


Located in the center of Madrid, this family-friendly hotel is within a 10-minute walk of Lope de Vega Theatre, Plaza Mayor, and Plaza de Espana. Puerta del Sol and Almudena Cathedral are also within 10 minutes.

Hotel Features

A restaurant, a bar/lounge, and a rooftop terrace are available at this hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference rooms are onsite.

Room Amenities

All 200 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, plasma TVs come with digital channels, and guests will also find room service and hair dryers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

High-speed wireless Internet access is complimentary. 14 meeting rooms are available. This family-friendly hotel also offers a seasonal outdoor pool, a rooftop terrace, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle during limited hours is offered to guests. Onsite parking is available (surcharge).

  • Luggage storage 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Tours/ticket assistance 
  • Free WiFi 
  • Total number of rooms - 200 
  • Number of floors - 7 
  • Meeting rooms 
  • Multilingual staff 
  • Rooftop terrace 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Year Built 2010 
  • Conference space size (feet) - 12917 
  • Number of meeting rooms - 14 
  • Wedding services 
  • Outdoor seasonal pool 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Pay movies 
  • Climate control 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Bathtub or shower 
  • Desk 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Cribs/infant beds available 
  • Digital TV service 
  • HDTV 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Room service (limited hours) 
  • Individually furnished 
  • Individually decorated 
  • Plasma TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Sando - This restaurant serves lunch and dinner.

Gin Club Cuevas de Sando - Onsite cocktail bar.

Room service (during limited hours) is available.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies


Check-in time starts at 1 PM


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Airport shuttle fee: EUR 13 per person (one way)
  • Self parking fee: EUR 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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