Get an overview of this hotel4-star Madrid hotel in Gran Via, walk to Plaza Mayor

Popular property highlights

Free WiFi
Restaurant
Business center
Laundry facilities
Babysitting or childcare (surcharge)

Off Gran Vía

Set in the shopping streets off Gran Vía, this hotel is within a 10-minute walk of Madrid’s famous central squares of Plaza Mayor and Puerta del Sol. The Royal Palace and a metro stop are also nearby.

Rooftop terrace

This hotel offers stunning views of central Madrid from its rooftop terrace and pool, as well free WiFi throughout, a restaurant and a cocktail bar set in a 16th-century cave.

Original rooms

All 200 individually decorated rooms in bold colors feature free WiFi and minibars. Guests can relax thanks to the air conditioning and the flat-screen TVs.

 Guest Highlights

  • Central location
  • Proximity to public transit and nightlife
  • Walkability
  • Breakfast
  • Helpful staff
  • Guestrooms were a little noisy

Hotel Amenities

Hotel Amenities

The hotel is set in two interconnected buildings: the original 20th-century wing and a more modern, 21st-century space. Within them the property offers a restaurant, and guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

High-speed wireless Internet access is complimentary. 14 meeting rooms are available. This business-friendly hotel also offers a seasonal outdoor pool, a nightclub, and a rooftop terrace. For a surcharge, a shuttle from the hotel to the airport during limited hours is offered to guests. Onsite parking is available (surcharge).

  • Bar/lounge 
  • Babysitting or childcare 
  • Elevator/lift 
  • Rooftop terrace 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Conference space 
  • Tours/ticket assistance 
  • Meeting rooms 8 
  • Restaurant 
  • Year Built 2010 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Nightclub 
  • Outdoor seasonal pool 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 14 
  • Luggage storage 
  • Airport transportation - drop-off (surcharge) 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Laundry facilities 
  • Total number of rooms - 200 
  • Number of floors - 7 
  • Number of buildings/towers - 2 
  • Wedding services 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Turndown service 
  • Free toiletries 
  • Hair dryer 
  • In-room safe 
  • Desk 
  • Iron/ironing board (on request) 
  • Digital TV service 
  • HDTV 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Room service (limited hours) 
  • Individually furnished 
  • Individually decorated 
  • Plasma TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Sandó - Restaurant specializing in traditional Spanish cuisine.

Las Cuevas de Sandó - Sophisticated cocktail bar set in an 16th-century cave.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance to get details.
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 14.5 for adults and EUR 14.5 for children (approximately)
  • Airport shuttle fee: EUR 14 per person
  • Airport shuttle fee per child: EUR 14.00
  • Self parking fee: EUR 31 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The seasonal pool will be open from June to September. No pets and no service animals are allowed at this property.


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