Get an overview of this hotel4-star Madrid hotel in Castellana, near Prado Museum

Location

Located in Castellana, this hotel is within 1 mi (2 km) of ABC Serrano and El Retiro Park. Prado Museum and Plaza Mayor are also within 2 mi (3 km).

Hotel Features

A coffee shop/café, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and multilingual staff.

Room Amenities

All 34 rooms provide free WiFi, room service, and LCD TVs. Other amenities available to guests include free newspapers, hair dryers, and safes.

Hotel Amenities

The hotel offers a coffee shop/café. Public areas are equipped with complimentary high-speed wireless Internet access. This Madrid hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

  • Babysitting or childcare (surcharge) 
  • 24-hour front desk 
  • Breakfast available (surcharge) 
  • Laundry facilities 
  • Total number of rooms - 34 
  • Luggage storage 
  • Number of floors - 6 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free WiFi 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Year Built 1969 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Phone 
  • Hair dryer 
  • In-room safe 
  • Free newspaper 
  • Air conditioning 
  • Daily housekeeping 
  • Private bathroom 
  • Bidet 
  • Bathtub or shower 
  • Desk 
  • HDTV 
  • In-room climate control (air conditioning) 
  • Room service (limited hours) 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Free WiFi 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at noon

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Rollaway bed fee: EUR 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Serrano Madrid
  • Serrano Madrid
  • Hotel Serrano Silken Madrid
  • Hotel Serrano Silken
  • Serrano Silken Madrid
  • Serrano Silken

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Set meals are served in guestrooms only (no menus or public dining).


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