Ratings based on 649 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Maryland
Upscale with enjoyable rooftop lounge and bar.Posted Oct 6, 2015
Really enjoyed the Swedish massage, but a little pricey for the quality of decor.
for Couplesby A verified traveler from London
Fantastic hotelPosted Oct 5, 2015
Pros: Rooms and rooftop bar!
Cons: bigger cloudier blankets
Location: great view of the city from the bar!
Fantastic hotel, great experience, recommend the sky bar at night ! fantastic view and great music. rooms are fantastic i would recommend having a cheeky look at all the other floors ON the last night just incase you see one better - or the first night to see if you can move in there! not as far as people think to the city! 10-15 euros to the CITY (15 mins, cab) or 25 mins 1 euro 50 cent on the metro walking distance. fantastic defoo recommendable!
for Everyoneby A verified traveler
We were there for 4 days vacationPosted Oct 3, 2015
Pros: The decor
Cons: Some of the staff were miserable. Julien on the reception was fantastic though.
Location: The position isn't great but the price was fine for the position.
The high points were the fantastic decor. The low point was the barman who didn't want to make us a martini cocktail with the amazing selections of gins the hotel bar had. The breakfast room was a bit dark but the food was great.
by A verified traveler from Peterborough England
my stay in madridPosted Sep 30, 2015
Pros: Very modern a lot of facilities and stunning views
Cons: More places to eat or drink around the hotel .The hotel should offer a free shuttle service to the entertainment district and free pick up at a time.
Location: Very poor not much to do nearby.
the hotel was nice however I was very disappointed in its location as on the web site it stated it was central to all the entertainment district.I do not class a taxi fare of 10 euros to get to the centre from the hotel as central or a 55 minute walk as a alternative.There was not very many places to eat or drink around the hotel as an alternative to eating at the hotel.
for Everyoneby A verified traveler from miami
Nice hotelPosted Sep 30, 2015
Beautiful hotel and great staff , but very hard mattress , all the nouse is heard from room
for Everyoneby A verified traveler from Italia
Stupendo hotel moderno ottima posizionePosted Sep 30, 2015
Pros: lo stile
Cons: penso nulla
vicino alla metro che a 15 min ti porta in centro, vicino l'aereoporto, in zona tranquilla. hotel modernissimo, bellissimo, colazione ricca, consigliato a tutto.
for Everyoneby A verified traveler from Saudi Arabia
Great Hotel with a Wonderful StaffPosted Sep 29, 2015
Pros: The rooms and staff were great!
Cons: Don't change a thing!!
Location: Walking distance to everything, if you like to walk as much as I do
Everyone in the hotel was amazing, they helped me with sights to see, the rooms were out of this world. I would stay there again in a heart beat!
for Couplesby A verified traveler from ecuador
Nice and trendy hotelPosted Sep 28, 2015
Pros: Location Design
Shuttle to the airport, 15' and super professional and on time Subway to the city center, 100 mts from the hotel, and took only 15-20'
by A verified traveler
Design without hospitalityPosted Sep 27, 2015
Very disappointing stay. Funky rooms but form over function. For example, rickety and flimsy sliding toilet door, lack of privacy in the bathroom. Shuttle bus failed to turn up and then changed their timetable - manager very cold and uncaring, didn't believe us!!! Looks nearer to centre. Allow half an hour metro with a change of line, or being stuck in traffic. Wifi poor, staff cold and lacked personal touch. Shuttle service cannot be relied upon. Couldn't wait to leave the hotel but a great stay in Madrid otherwise.
for Everyoneby A verified traveler from Montreuil
DifferentPosted Sep 27, 2015
Chaque étage est un petit voyage. Cet hôtel est incroyable. Le bar au dernier étage est très agréable le soir. Le métro cartagena est a 200 mètres. Avenida de America a 400, très pratique.