Ratings based on 7 Verified Reviews

4.6 out of 5
100% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2017
Very nice experience, hotel in excellent location if you are traveling for businiess or leissure. I will recommended for sure.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2017
Nice, modern hotel, a bit far from the centre but close to the metro.
5 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo NY

Room from the future.

Posted Mar 21, 2017
This room is amazing. It looks like a spaceship from the future. Super nice tub. Just watch you head on some of those round walls you may not be use to!
4 out of 5
Recommended
for Everyone
by A verified traveler

Fun hotel outside city center.

Posted Mar 15, 2017
Pros: It is close to the Metro.
Cons: Shuttle service to the airport available but there were times the service was not available. I had to pay for a taxi because my flight was early. Lame
Location: Nothing terribly close. It is a business district. The fun stuff is in the City Center.
This is a great hotel that is fun to stay in. It is not close to the city center but is close to the Metro so you can be in the Center within 25 minutes. Rooms are fun but a little impractical. Overall a comfortable place to stay.
Comment from Hotel Management
Mar 17, 2017 by Valeria Knop, Hotel Management
Dear Guest, Thank you very much for choosing us and for sharing your feedback. We are glad to know that you enjoyed your stay with us. Thank you for your time and we look forward to welcoming you back soon. Kind regards, Valeria Knop PR & Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham UK

Lovely hotel

Posted Mar 9, 2017
Each floor is designed individually and staff gave us a choice of four rooms upon check in which was great! The hotel offers free shuttle service to the centre and airport and staff are very friendly. Would go back and stay on another floor... its like staying in a totally new hotel! Great stay :)
Comment from Hotel Management
Mar 10, 2017 by Valeria Knop, Hotel Management
Dear Ricky, Thank you for taking the time to leave your comments on this site. We are thrilled to know that you have enjoyed your experience at the Silken Puerta América!! Thank you for your time and we look forward to welcoming you back in the nearest future Kind regards, Valeria Knop PR & Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2017
The staff were friendly and helpful. The gym is small but the steam was a treat.
Comment from Hotel Management
Jan 30, 2017 by Valeria Knop, Hotel Management
Dear Guest, Thanks for your opinion! We look forward to welcoming to back son at the Silken Puerta América. Kind regards, Valeria Knop PR & Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from G

Hotel étonnant, lit ccirculaire et domotique

Posted Feb 12, 2017
Très bon hotel, mais un 5 étoiles doit rester exceptionnel et ce n'est pas le cas ! Sol du 7 ieme étage en béton résultat très bruyant ! Bar sympa .
Comment from Hotel Management
Feb 17, 2017 by Valeria Knop, Hotel Management
Cher Christophe, Tout d’abord je voudrais vous remercier d’avoir partagé votre expérience dans notre hôtel Silken Puerta América. Vos commentaires sont précieux et nous aident grandement à améliorer nos services Nous sommes contents d'apprendre que votre séjour a été très bien en général ! Encore une fois, nous vous remercions d'avoir choisi le Silken Puerta América pour votre séjour et nous espérons pouvoir vous accueillir de nouveau lors d'un prochain séjour. Sincèrement, Valeria Knop PR & Guest Relations Manager