Ratings based on 778 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler from Amman

Interesting concept but far away from center

Posted Jan 24, 2016
We stayed at this hotel for 3 nights , the area is close to the airport but very unattractive .The hotel is a 3 minute walk to the metro however it's hectic getting places since there's many connections that would get you to the popular areas ,so it wasn't being so far away from the city when we were just there for a couple of days. I read all the hype about the hotel design but wasn't really impressed with the exterior facade ,looks like a factory or an office building ,and for a hotel thats supposed to be destigned by famous architects and designers the lobby was average . I was looking forward to seeing the different designs of each floor but you don't get access to any other floors but yours and the elevator just gives you a very small glimpse of the floors ,and many of them looked very artistic . As for the rooms ,ours was on the 9th floor and was nice and clean ..modernly designed however the bathroom was a complete disaster .No privacy for anyone using the toilet since there's no separating door ,and the whole bathroom is bordered with acrylic walls so everything is audible from the room . the shower head didn't work properly so taking a shower was a struggle with the flimsy amount of water coming out ,and with an inconsistent flow .i was also surprised there were no bath robes . both the bar and the restaurant next to the reception are charming . Although we didn't try the food at the hotel .Staff were very helpful
3 out of 5
Recommended
for Everyone
by A verified traveler from India

Nice hotel unusual post modern interiors !

Posted Jan 15, 2016
The hotel was nice . Very hospitable. Staff very cooperative and forthcoming . A little distance from the city centre but hotel provides excellent free shuttle to and fro. All in all a happy stay !
4 out of 5
Recommended
for Everyone
by A verified traveler from Bergamo, IT

Avanguardia

Posted Jan 8, 2016
L'esperienza a Madrid è stata sicuramente arricchita dalla permanenza presso l'hotel Silken. La capacità di saper unire buon gusto, arte, tecnologia della struttura e anche attenzione per il cliente da parte del personale é qualcosa che non passa inosservato.
5 out of 5
Recommended
for Everyone
by A verified traveler from milano

Eccezionale esperienza di architettura

Posted Jan 7, 2016
Pros: tutto
Cons: forse il servizio navetta, che peraltro esiste e gratuito, ma dovrebbe avere orari più flessibili per il centro
Location: la posizione è decentrata, ma a due passi c'è la metro e fuori dall'albergo taxi sempre disponibili
é un hotel che da solo vale il viaggio a Madrid, per un appassionato di architettura contemporanea è una esperienza eccezionale. Dalla hall arredata da John Pawson, il personale gentile ed efficiente, la possibilità di scegliere camere arredate da 12 architetti diversi, uno per ogni piano, con materiali e finiture incredibili, fitness al 13° piano con vista sulla città, ristorante ottimo con menù a 36 €, e bar che serve ottime colazioni, spuntini e aperitivi, il tutto a prezzi decisamente accessibili.
5 out of 5
Recommended
for Everyone
by A verified traveler from Marseille

Un hôtel pas comme les autres.

Posted Jan 6, 2016
Personnel accueillant disponible très agréable, et à l'écoute. Hôtel situé entre aéroport et centre ville métro à proximité et bus aéroport fréquent N°200.C'est la deuxième fois que j'y séjourne tjs aussi bien.Pt déjeuner excellent avec bcp de choix et de finesse.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bolzano

Albergo unico nel suo genere

Posted Jan 3, 2016
Pros: L'arredamento della stanza, tutto innovativo, il personale molto gentile, la pulizia delle stanze.
Cons: Phon in stanza senza beccuccio, il bagno sprovvisto di spazzolone per la toilette, ma il vero punto dolente è la colazione, 22 euro a persona!!!
Location: Buona posizione poco distante dall'aeroporto, raggiungibile anche in metro e vicino al centro. Con la metro attaccata all'hotel raggiungi tutto.
Questo albergo è interessantissimo per gli appassionati di architettuta, in quanto lo ritengo unico nel suo genere, visto che ogni piano è stato realizzato da un archietteto diverso. Ho alloggiato nella stanza space club al primo piano. Tutto bellissimo, ambiente futuristico, mai visto prima. Un'esperienza da consigliare. Poi è comodissimo per visitare la città, a 200 metri dalla metro.
3 out of 5
by A verified traveler

Posted Jan 1, 2016
no es de 5 estrellas. signos de uso, cama incomoda, no céntrico...
4 out of 5
Recommended
for Everyone
by A verified traveler from lisbon

Nice modern hotel

Posted Dec 8, 2015
Conveniently located Close to entrance And exit of madrid, Nice And original interior design , different In each floor, very good breakfast And friendly staff
3 out of 5
by A verified traveler

Beware of the minibar

Posted Nov 9, 2015
The hotel offered me a deluxe tarif and showed off a variety of nibbles and water which then had to pay at a higher price than caviar. Bad manners
5 out of 5
Recommended
for Couples
by A verified traveler

Great Hotel, very Nice experience!

Posted Nov 9, 2015
We Loved the design and service, they have a free shuttle to downtown, we liked the location.