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Room type

Double or Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelFamily-friendly Madrid hotel in Gran Via, walk to Plaza de Espana


Located in the center of Madrid, this family-friendly hotel is within a 5-minute walk of Lope de Vega Theatre and Plaza de Espana. Plaza Mayor and Puerta del Sol are also within 15 minutes.

Hotel Features

This hotel features meeting rooms, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.

Room Amenities

All 69 rooms offer free WiFi, minibars, and LED TVs with satellite channels. Other amenities available to guests include hair dryers, safes, and desks.

Hotel Amenities

Hotel Amenities

Hotel Sterling features tour/ticket assistance, multilingual staff, and concierge services. Public areas are equipped with complimentary high-speed wireless Internet access. This family-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

  • 24-hour front desk 
  • Airport transportation 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free WiFi 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 2 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Total number of rooms - 69 
  • Tours/ticket assistance 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Rollaway/extra beds available  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Climate control 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board (on request) 
  • LED TV 
  • Minibar 
  • Private bathroom 
  • Rollaway/extra beds available 
  • Satellite TV service 
  • Shower/tub combination 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

24-hour check-in


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 6 per person (approximately)
  • Pet fee: EUR 15 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

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