Room type

Standard Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Premium Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Executive Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Double room with extra bed

Max Occupancy: 3 guests (up to 2 children)

Familiar Room

Max Occupancy: 4 guests (up to 3 children, 1 infant)

Get an overview of this hotelFamily-friendly Madrid hotel in Plaza Castilla, near Santiago Bernabeu Stadium


This family-friendly Madrid hotel is located in Plaza Castilla, within 1 mi (2 km) of Gate of Europe and Santiago Bernabeu Stadium. Parque Norte and Plaza de Castilla are also within 15 minutes.

Hotel Features

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, meeting rooms, and concierge services.

Room Amenities

All 228 soundproofed rooms feature free WiFi and minibars. TVs, room service, and hair dryers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary. Event facilities measuring 3314 square feet (308 square meters) include meeting rooms. This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Hotel Vía Castellana has designated areas for smoking.

  • 24-hour front desk 
  • Bar/lounge 
  • Computer station 
  • Concierge services 
  • Conference space size (feet) - 3314 
  • Conference space size (meters) - 308 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free WiFi 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 9 
  • Number of meeting rooms - 10 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Snack bar/deli 
  • Total number of rooms - 228 
  • Tours/ticket assistance 

Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Rollaway/extra beds available  
  • Snack bar/deli  
  • Soundproofed rooms  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Air conditioning 
  • Climate control 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Desk 
  • Dial-up Internet access (surcharge) 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Minibar 
  • Phone 
  • Rollaway/extra beds available 
  • Room service (limited hours) 
  • Soundproofed rooms 
  • Television 

Where to Eat

Hotel Vía Castellana has a restaurant on site.

A second restaurant - This bar serves light fare only.

Room service (during limited hours) is available.

Hotel Policies


Check-in time starts at 2 PM

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 33 per day.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 17 per person (approximately)
  • Fee for high-speed Internet (wired) in public areas: EUR 5 (for 60 minutes, rates may vary)
  • Self parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 33 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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