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ICON Embassy

Photo gallery for ICON Embassy

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Triple Room | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Deluxe Double Room, Terrace, City View | View from room
Triple Room | Minibar, in-room safe, desk, blackout drapes

Overview of ICON Embassy

ICON Embassy

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Calle de Serrano, 46, Madrid, Madrid, 28001

Explore the area

  • Popular LocationPuerta de Alcala9 min walk
  • Popular LocationEl Retiro Park13 min walk
  • Popular LocationGran Via Street17 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)19 min drive

Room options

About this area


Near a metro station, ICON Embassy is in Salamanca, a neighborhood in Madrid with great shopping. Thyssen-Bornemisza National Museum and Prado Museum are cultural highlights, and travelers looking to shop may want to visit El Corte Inglés and Golden Mile. Looking to enjoy an event or a game while in town? See what's going on at Santiago Bernabeu Stadium.

What's nearby

  • El Corte Inglés - 2 min walk
  • National Library - 6 min walk
  • Puerta de Alcala - 9 min walk
  • El Retiro Park - 13 min walk
  • Gran Via Street - 17 min walk

Getting around

  • Serrano Station - 4 min walk
  • Madrid Recoletos Station - 7 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive


  • Casa Dani - 2 min walk
  • Ten Con Ten - 3 min walk
  • Tommy Mel's - 3 min walk
  • La Nicoletta - 3 min walk
  • Jurucha - 3 min walk

About this property

ICON Embassy

4-star hotel near Gran Via Street
El Retiro Park and Prado Museum are located near ICON Embassy, which provides a terrace, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Flora Fina, the onsite restaurant. Free in-room WiFi and a conference center are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), a banquet hall, and concierge services
  • A 24-hour front desk, an elevator, and luggage storage
  • Wedding services, smoke-free premises, and tour/ticket assistance
  • Guest reviews say great things the breakfast, helpful staff, and proximity to shopping
Room features
All guestrooms at ICON Embassy feature thoughtful touches such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 50-inch Smart TVs with digital channels
  • Heating, daily housekeeping, and desks


English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Flora Fina

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms


  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms


  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating


  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower


  • 50-inch Smart TV
  • Digital channels

Food and drink

  • Minibar


  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

More properties to consider

See similar properties



Check-in from 2 PM - midnight
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets stay free
Service animals are welcome, and are exempt from fees
1 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: EUR 20 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Petit Palace Embassy
Petit Palace Embassy Serrano
Petit Palace Embassy Serrano Hotel
Petit Palace Embassy Serrano Hotel Madrid
Petit Palace Embassy Serrano Madrid
Petit Palace Serrano
Petit Palace Embassy Madrid
Petit Palace Embassy Hotel Madrid
ICON Embassy Petit Palace Hotel Madrid
ICON Embassy Petit Palace Hotel
ICON Embassy Petit Palace Madrid
ICON Embassy Petit Palace
ICON Embassy Petit Hotel
ICON Embassy Hotel
ICON Embassy Madrid
ICON Embassy Hotel Madrid
ICON Embassy by Petit Palace

Frequently asked questions

Is ICON Embassy pet-friendly?

Yes, this property allows pets (limit 1 per room).

How much does it cost to stay at ICON Embassy?

As of Oct 3, 2022, prices found for a 1-night stay for 2 adults at ICON Embassy on Oct 31, 2022 start from $209.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at ICON Embassy?

Check-in is from 2 PM - midnight.

What time is check-out at ICON Embassy?

Check-out is at noon.

Where is ICON Embassy located?

Located in Salamanca, this hotel is steps from Golden Mile and El Corte Inglés. ABC Serrano and El Retiro Park are also within 15 minutes. Serrano Station is only a 4-minute walk and Colon Station is 6 minutes.

Can I cancel my reservation for free at ICON Embassy and receive a full refund?

Yes, ICON Embassy offers free cancellation on select room rates, because flexibility matters! Please refer to ICON Embassy cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 357 out of 465 reviews
5 - Excellent 77%
Rating 4 - Good. 88 out of 465 reviews
4 - Good 19%
Rating 3 - Okay. 13 out of 465 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 465 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 465 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities



5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was better than we expected. Super high-quality Rooms with all the amenities you need, breakfast was fantastic, and the most important thing was its location. It's about a few blocks away from the monument called "La Puerta de Alcala" and another famous one called "Fuente de Cibeles". Lots of shops and restaurants outside of the hotel and on the main street "Serrano" and it's also located close to Plaza Colon "Colon Square" Which is where we took the City Tours. (Hope on & Hope Off) I wholeheartedly recommend this hotel, it's a great hotel and we had such a wonderful experience, I would like to give kudos to its personnel. There was a man at the reception that went above and beyond to help me and my wife when we arrived. his name is FRANCISCO. He left everything he was doing to come out to our car and help us with our luggage while we temporarily parked on the street, and then he directed us to the parking lot next to Vips (Restaurant), which is the one they have a deal with. And then, he even helped us with our luggage to the room. Great service, that's all I can say. The only thing I didn't know was that I had to add the parking application, so I could pay 21 euros per day, so, I didn't know, and I ended up paying 30 Euros per day, anyway, that was the only minus, but everything else was fantastic. Great Experience at Icon Embassy, Madrid. Cheers!
Stayed 2 nights in Sep 2022

5/5 Excellent

Rosa, Santo Domingo
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this hotel right in Serrano street. Great location and staff very friendly. Also taxi station right in front of hotel.
Stayed 4 nights in Aug 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Outstanding breakfast and very good overall. I would come back :)
Stayed 2 nights in Sep 2022

4/5 Good

Rosa, Santo Domingo
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location great staff service nice breakfast amole rooms and good cleaning services.
Stayed 6 nights in Aug 2022

5/5 Excellent

Johanna, Towson
Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Walking distance from stores and good restaurants. Staff was amazing.
Stayed 4 nights in Aug 2022

5/5 Excellent

Max, Curridabat
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre una buena experiencia. Gracias
Stayed 1 night in Aug 2022

3/5 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room A/C was weak.
Stayed 1 night in Aug 2022

5/5 Excellent

Maria, Lima
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The day I left was very early in the morning, the staff had prepared for me a breakfast ¨to go¨. Beautiful surprise.
Stayed 4 nights in Mar 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, service, clean and nice.
Stayed 1 night in Aug 2022