Iberostar Las Letras Gran Via

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
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Overview of Iberostar Las Letras Gran Via

VIP Access
UNESCO Sustainable Property

Iberostar Las Letras Gran Via

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Gran Via 11, Madrid, Madrid, 28013

Explore the area

  • Popular LocationPuerta del Sol7 min walk
  • Popular LocationPlaza de Cibeles8 min walk
  • Popular LocationPlaza Mayor12 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)15 min drive

Choose dates to view prices

About this area

Madrid

In the city center and near a metro station, Iberostar Las Letras Gran Via is in an area with great shopping. Royal Palace of Madrid and Paseo del Prado are notable landmarks, and travelers looking to shop may want to visit Gran Via Street and Principe Pio. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or Las Ventas.

What's nearby

  • Puerta del Sol - 7 min walk
  • Paseo del Prado - 7 min walk
  • Plaza de Cibeles - 8 min walk
  • Thyssen-Bornemisza National Museum - 8 min walk
  • Plaza Mayor - 12 min walk

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive

Restaurants

  • Gran Clavel — 1 min walk
  • El Tigre — 2 min walk
  • El Ángel Azul — 3 min walk
  • El Respiro — 3 min walk
  • Pouss — 3 min walk

About this property

Iberostar Las Letras Gran Via

Eco-friendly Madrid hotel in Madrid Centro, walk to Gran Via Street
Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a conference center are onsite. All 109 soundproofed rooms feature free WiFi and minibars. Guests will also find TVs, premium bedding, and rainfall showerheads.
Iberostar Las Letras Gran Via offers 109 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. This Madrid hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 20 for adults and EUR 20 for children
  • 1 restaurant and 1 coffee shop/café
  • 3 bars/lounges

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 15:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between June 26 and August 31.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per night
1 per room (up to 44 lbs)
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Nearby parking fee: EUR 26 per day
  • Pet fee: EUR 30 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts Visa and Mastercard; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

De Las Letras
De Las Letras Madrid
Hotel De Las Letras
Hotel De Las Letras Madrid
Iberostar Las Letras Gran Via Hotel
Iberostar Las Letras Hotel
Iberostar Las Letras Gran Via
Iberostar Las Letras
De Las Letras Hotel
Iberostar Las Letras Gran Via Hotel
Iberostar Las Letras Gran Via Madrid
Iberostar Las Letras Gran Via Hotel Madrid

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 646 out of 987 reviews
5 - Excellent 65%
Rating 4 - Good. 276 out of 987 reviews
4 - Good 28%
Rating 3 - Okay. 43 out of 987 reviews
3 - Okay 4%
Rating 2 - Poor. 14 out of 987 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 987 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch hotel in the middle of downtown Madrid. The hotel is located in a beautiful building, the staff is friendly, kind and helpful. We had a huge room with an outdoor terrace which was simply incredible. Recommended by all means!
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious room, great service.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location Clean and simple No pool to speak of Just a clean nice room in the heart of town Worth every penny
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. The staff was great. The bed, ac and tv were great too. Shower is good too. I would stay here again.
Stayed 2 nights in Jun 2021