5/5 Excellent
Andres
Traveled with family
Sep 30, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
Iberostar Las Letras Gran Via
Photo gallery for Iberostar Las Letras Gran Via
Overview of Iberostar Las Letras Gran Via
VIP Access
UNESCO Sustainable Property
Iberostar Las Letras Gran Via
4.6/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet friendly
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Gran Via 11, Madrid, Madrid, 28013
Explore the area
- Puerta del Sol7 min walk
- Plaza de Cibeles8 min walk
- Plaza Mayor12 min walk
- Madrid (MAD-Adolfo Suarez Madrid-Barajas)15 min drive
Choose dates to view prices
About this area
Madrid
In the city center and near a metro station, Iberostar Las Letras Gran Via is in an area with great shopping. Royal Palace of Madrid and Paseo del Prado are notable landmarks, and travelers looking to shop may want to visit Gran Via Street and Principe Pio. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or Las Ventas.
What's nearby
- Puerta del Sol - 7 min walk
- Paseo del Prado - 7 min walk
- Plaza de Cibeles - 8 min walk
- Thyssen-Bornemisza National Museum - 8 min walk
- Plaza Mayor - 12 min walk
Getting around
- Gran Via Station - 3 min walk
- Madrid Recoletos Station - 13 min walk
- Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive
Restaurants
- Gran Clavel — 1 min walk
- El Tigre — 2 min walk
- El Ángel Azul — 3 min walk
- El Respiro — 3 min walk
- Pouss — 3 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- No onsite parking available
- Offsite parking available (EUR 26 per day)
Food and drink
- Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 20 for adults and EUR 20 for children
- 1 restaurant and 1 coffee shop/café
- 3 bars/lounges
Things to do
- Fitness center
- Seasonal outdoor pool
Family friendly
- Laundry facilities
- Seasonal outdoor pool
- Soundproofed rooms
Conveniences
- Elevator
- Free newspapers in lobby
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
- French
- German
- Italian
- Spanish
Business services
- Business center
- Conference center
- Meeting rooms
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Grab bar near toilet
- In-room accessibility
- Low-height counter and sink
- Raised toilet seat
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Premium bedding
Bathroom
- Eco-friendly toiletries
- Rainfall showerhead
- Shower
- Towels
Entertainment
- Cable/satellite channels
- TV
Food and drink
- Coffee/tea filters (reusable)
- Minibar
More
- Eco-friendly cleaning products provided
- LED light bulbs
- Phone
- Recycling
- Safe
- Soundproofing
Similar properties
See similar properties
Madrid
Madrid Centro
4 star
Air conditioned
Pet friendly
Family friendly
Hotel
Guest rating 4.5+
Policies
Check-in
Check-in from 15:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
The property is closed between June 26 and August 31.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 30 per accommodation, per night
1 per room (up to 44 lbs)
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
- Nearby parking fee: EUR 26 per day
- Pet fee: EUR 30 per accommodation, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts Visa and Mastercard; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Property is also known as
De Las Letras
De Las Letras Madrid
Hotel De Las Letras
Hotel De Las Letras Madrid
Iberostar Las Letras Gran Via Hotel
Iberostar Las Letras Hotel
Iberostar Las Letras Gran Via
Iberostar Las Letras
De Las Letras Hotel
Iberostar Las Letras Gran Via Hotel
Iberostar Las Letras Gran Via Madrid
Iberostar Las Letras Gran Via Hotel Madrid
Frequently asked questions
Overall score and ratings
4.6
Wonderful
4.7/5
Cleanliness
4.7/5
Staff & service
4.5/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Tom, Tel Aviv
Traveled with partner
Sep 20, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021
5/5 Excellent
Nawaf
Traveled with group
Sep 16, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021
5/5 Excellent
Verified traveler
Traveled with family
Jun 23, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
5/5 Excellent
Verified traveler
Traveled with partner
Jun 17, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021