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Iberostar Las Letras Gran Via

Photo gallery for Iberostar Las Letras Gran Via

Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Deluxe Double Room, Terrace (Jacuzzi) | View from room

Overview of Iberostar Las Letras Gran Via

VIP Access
UNESCO Sustainable Travel Pledge

Iberostar Las Letras Gran Via

4.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
Calle Gran Via 11, Madrid, Madrid, 28013

Explore the area

  • Popular LocationPuerta del Sol7 min walk
  • Popular LocationPlaza de Cibeles8 min walk
  • Popular LocationPlaza Mayor12 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)21 min drive
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

About this area

Madrid

Iberostar Las Letras Gran Via is located in Madrid Centro, a neighborhood in Madrid with great shopping. Thyssen-Bornemisza National Museum and Museo Nacional Centro de Arte Reina Sofia are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta del Sol. Looking to enjoy an event or a game while in town? See what's going on at Santiago Bernabeu Stadium.
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Map

What's nearby

  • Puerta del Sol - 7 min walk
  • Paseo del Prado - 7 min walk
  • Plaza de Cibeles - 8 min walk
  • Thyssen-Bornemisza National Museum - 8 min walk
  • Plaza Mayor - 12 min walk

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • Restaurante de Sichuan - 2 min walk
  • Sidrería El Tigre - 2 min walk
  • El Tigre - 2 min walk
  • Vesuvio Pizza - 3 min walk
  • El Pezcador - 3 min walk

About this property

Iberostar Las Letras Gran Via

4-star boutique hotel near Gran Via Street
Located close to Puerta del Sol and Thyssen-Bornemisza National Museum, Iberostar Las Letras Gran Via provides a terrace, a coffee shop/cafe, and a library. The onsite fine-dining restaurant, Gran Clavel, features local cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), a 24-hour front desk, and an elevator
  • A front desk safe, smoke-free premises, and luggage storage
  • Tour/ticket assistance, meeting rooms, and concierge services
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 109 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the comfortable, spacious rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and phones

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 26 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 20 for adults and EUR 20 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gran Clavel

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Eco-friendly cleaning products
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property enforces a smart-casual dress code at a la carte restaurants, which includes long trousers for men. Shorts are permitted at buffet restaurants, but swimsuits, sleeveless clothing, and flip-flops are not permitted.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per night
1 per room (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Nearby parking fee: EUR 26 per day
  • Pet fee: EUR 30 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms

Property is also known as

De Las Letras
De Las Letras Madrid
Hotel De Las Letras
Hotel De Las Letras Madrid
Iberostar Las Letras Gran Via Hotel
Iberostar Las Letras Hotel
Iberostar Las Letras Gran Via
Iberostar Las Letras
De Las Letras Hotel
Iberostar Las Letras Gran Via Hotel
Iberostar Las Letras Gran Via Madrid
Iberostar Las Letras Gran Via Hotel Madrid

Frequently asked questions

Does Iberostar Las Letras Gran Via have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Iberostar Las Letras Gran Via?

As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at Iberostar Las Letras Gran Via on Feb 7, 2023 start from $181.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Iberostar Las Letras Gran Via pet-friendly?

Yes, Iberostar Las Letras Gran Via allows pets (limit 1 per room) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 30 per accommodation, per night.

How much is parking at Iberostar Las Letras Gran Via?

This hotel doesn't offer parking.

What time is check-in at Iberostar Las Letras Gran Via?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Iberostar Las Letras Gran Via?

Check-out is at 11:00 AM.

Where is Iberostar Las Letras Gran Via located?

Located in Madrid Centro, this eco-friendly hotel is within a 10-minute walk of Gran Via Street, Puerta del Sol, and Thyssen-Bornemisza National Museum. Plaza Mayor and Prado Museum are also within 15 minutes. Sevilla Station and Gran Via Station are within a 5-minute walk.

Can I cancel my reservation for free at Iberostar Las Letras Gran Via and receive a full refund?

Yes, Iberostar Las Letras Gran Via offers free cancellation on select room rates, because flexibility matters! Please refer to Iberostar Las Letras Gran Via cancellation policy on our site for more details about any exclusions or requirements.

Iberostar Las Letras Gran Via Reviews

Iberostar Las Letras Gran Via Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1015 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 237 out of 1015 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 47 out of 1015 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 16 out of 1015 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 10 out of 1015 reviews" "
" "2 - Terrible 1%

9.4/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay in a great location. The hotel and the staff were excellent. The room was spacious and clean. A enjoyable experience. Would recommend to family and friends. Thank you.
Stayed 4 nights in Jan 2023

10/10 Excellent

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! We had a huge room with a private hot tub and an amazing city view. I love all of the sustainability measures that are implemented. The café, bar, and restaurant are all fantastic. The staff was very nice and accommodating. It wasn't an issue for us, but it does get pretty noisy because it's on Gran Via. I would stay here again!

10/10 Excellent

Johanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff was excellent. Room with nice space, very clean. Location was great...walking distance to the major city attractions. Breakfast very good.
Stayed 3 nights in Jan 2023

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! The location was perfect, the room was beyond what we expected, and the staff was excellent: very friendly yet professional, efficient and helpful!

10/10 Excellent

Mildred Amarilis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is excellent, right in Gran Via. Their reception staff was very resourceful and service oriented. The cleanliness of the comfortable rooms was excellent. The food offers at both restaurants was excellent too. If I return to Madrid, I will stay in Iberostar Las Letras!!

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Iberostar Madrid! The concierge is wonderful and the rooms are well kept and comfortable. A suggestion would be to offer guests first access to the hotel’s bar and restaurant instead of making paying guests wait in line to be served. We are staying at the hotel so should be first for services. I would recommend a stay to anyone.

10/10 Excellent

Tania, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2022

10/10 Excellent

ANA

Traveled with family
The service was beautiful.
Stayed 4 nights in Dec 2022

10/10 Excellent

Grisell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación en Madrid, limpieza y trato del staff espectacular, la recepción y el maletero super atentos. Un plus para este hotel y muy recomendado

10/10 Excellent

Nirvana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff is very friendly and helpful. The rooms are kept very clean. Would definitely stay here again!
Stayed 3 nights in Nov 2022