Ratings based on 1,307 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Muy buena hubicacion

Posted Dec 1, 2016
Muy recomendable el hotel, todo muy bien excepto que aparte del desayuno bufete que es bueno, si llevas niños hay que salir a buscar donde comer, ya que el restaurante es más bien tapas bar cafetería y no hay nada apto para niños, esthet sugiero modificar el menú para que sea más familiar.
5 out of 5
by A verified traveler

In the center of things.

Posted Nov 30, 2016
Great location. Sometimes too noisy but worth being close to everything.
3 out of 5
by A verified traveler from US

Close to all the night life and a Cosino cross th.

Posted Nov 25, 2016
Kind of loud from traffic noise. Other than that decent place to stay.
5 out of 5
by A verified traveler from US

Great staff and location

Posted Nov 18, 2016
Pros: Location is very good and service is outstanding
Cons: Noise and room space
Location: location is very comfortable to move around
People who work there are awesome, amazing service and support for tourists
5 out of 5
by A verified traveler from Guatemala

Madrid a pie

Posted Nov 5, 2016
Pros: La ubicación del hotel es inmejorable, cercano a todos los lugares turísticos del centro de Madrid, siempre puedes llegar caminando y el autobús al aeropuerto pasa a 200 metros
Cons: Nada, todo estuvo perfecto, el personal es muy amable hablan diferentes idiomas la comida es muy buena y los precios razonables para un hotel de su categoría
Location: Tienes de todo a menos de 10 minutos caminando, comida, shows, museos, lugares turísticos
4 out of 5
by A verified traveler

Laut

Posted Oct 21, 2016
Aufgrund der Lage einfach laut Zimmer eher klein, sonst klasse!!
5 out of 5
by A verified traveler from US

Hotel Great

Posted Oct 20, 2016
Pros: Location on Gran Via wonderful...staff outstanding..room very clean and comfortable - near everything
Cons: nothing I could see - really outstanding
Location: Walk to various sites...near cafes highly recommend
Wonderful stay - staff outstanding David at front desk an David the porter were fantastic - highly recommend
5 out of 5
by A verified traveler from Puerto Rico

Clenliness and service

Posted Oct 17, 2016
Pros: Room and location
Location: Excellent
Excellent location and service.Staff very corteous and great breakfast.
4 out of 5
by A verified traveler

Very nice hotel, noisy room

Posted Oct 10, 2016
Pros: Finely appointed, centrally located, modern facilities.
Cons: Noisy room. We had to call front desk at 3 am and ask to turn down music from the terrace bar. Fortunately they complied.
Location: Great location in city center.
5 out of 5
by A verified traveler from michigan

beat hotel & location in the city center

Posted Oct 8, 2016
Pros: The best part was the room and staff not to mention the bar & restaurant
Cons: I can't say I didn't like anything about this hotel it's new modern look without losing all of the Spanish charm
Location: Your in the middle of everything but also quite when it's time because of locations