Ratings based on 66 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Very nice hotel

Posted Dec 7, 2016
Very enjoyable stay, staff was very helpful and nice, especially Ariana, who answered my questions, spoke English ( it's advised to brush up on your Spanish before going to Madrid). Rooms very modern and clean. Grand Via about 8 block walk west of hotel. Nice crepe cafe 2-3 blocks south of hotel. I walked everywhere including the Prado and other museums.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great hotel in the heart of Madrid

Posted Dec 1, 2016
I have stayed at this hotel twice and must say it is a great little place.Highly recommended for its value
3 out of 5
by A verified traveler from Mission Viejo, Ca

Close to restaurants and lots of attractions

Posted Oct 4, 2016
The room was very noisy because it's in a busy street there was no coffee maker in room, breakfast was good and staff were very friendly
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean central hotel

Posted Sep 23, 2016
Nice centrally located hotel. Friendly staff. Close walk to restaurants and city attractions. Metro also just across the road.
5 out of 5
Recommended
for Everyone
by A verified traveler from victoria australia

Great location

Posted Sep 9, 2016
Very friendly snf helpful staff at counter Very safe Modern and clean
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Everything you need in a hotel

Posted Jul 14, 2016
Pros: It was in a great location, room was clean, comfortable and quiet. It had a nice outside terrace on 5th floor and staff were wonderful
Cons: Nothing, I could not find fault anywhere, other maybe than wishing for an outdoor pool with the Madrid heat we had.
Location: You are close to Gran Via, a 10 minute walk to Chueca area for shoe shopping,and to calle Serrano. See beautiful El retiro Park
It was an absolute pleasure staying at Innside Madrid. Everything you could want in a hotel, it checked off: excellent customer service, clean, quiet, simple modern rooms. The morning breakfast was always fresh and tasty. The location is perfect and safe.
5 out of 5
Recommended
for Everyone
by A verified traveler from V

Very fancy and comfortable place

Posted Jul 5, 2016
The hotel is very fancy place, much style and comfortable, it is in a very safety and elegant place of Madrid. Great experience!
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey England

Excellent Hotel in central position

Posted Jun 8, 2016
Very centrally located, close to Metro and easy walk to many attractions Lots of restaurants close by. Hotel very comfortable, no noise even though in a busy location. Hotel staff very welcoming and helpful. Definitely recommend and stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel close to the metro

Posted May 10, 2016
Handy located hotel next to the Alonso Martinez Metro, friendly and clean.
4 out of 5
by A verified traveler from London

Posted Mar 4, 2016
Great location, excellent breakfast! All the main attractions are at walking distance, the bedroom very spacious,