5/5 Excellent
ISAAC
Traveled with family
Nov 10, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021
InterContinental Madrid, an IHG Hotel
Photo gallery for InterContinental Madrid, an IHG Hotel
Overview of InterContinental Madrid, an IHG Hotel
InterContinental Madrid, an IHG Hotel
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet friendly
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Paseo de la Castellana 49, Madrid, Madrid, 28046
Explore the area
- Sorolla Museum4 min walk
- National Library18 min walk
- Puerta de Alcala3 min drive
- Madrid (MAD-Adolfo Suarez Madrid-Barajas)18 min drive
Choose dates to view prices
About this area
Madrid
InterContinental Madrid, an IHG Hotel is located in Chamberi, a neighborhood in Madrid, and is in the city center and near the boardwalk. Sorolla Museum and Thyssen-Bornemisza National Museum are cultural highlights, and some of the area's notable landmarks include Plaza Mayor and Royal Palace of Madrid. Traveling with kids? Make time for Madrid Zoo Aquarium, or check out an event or a game at Santiago Bernabeu Stadium. Spend some time exploring the area's activities, including golf lessons and golfing.
What's nearby
- Sorolla Museum - 4 min walk
- National Library - 18 min walk
- Puerta de Alcala - 3 min drive
- WiZink Center - 4 min drive
- Santiago Bernabeu Stadium - 4 min drive
Getting around
- Gregorio Maranon Station - 3 min walk
- Nuevos Ministerios Station - 15 min walk
- Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive
Restaurants
- El Jardin Restaurant — 1 min walk
- VIPS — 2 min walk
- BiBo Madrid — 3 min walk
- Sushita Café — 3 min walk
- Poncelet Cheese Bar — 3 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Onsite parking available only on request
- Secured covered self parking on site (EUR 30 per night)
- Secured covered valet parking on site (EUR 30 per night)
- Limited onsite parking
- Electric car charging station on site
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–11 AM: EUR 35.20 for adults and EUR 17.6 for children
- 1 restaurant and 1 coffee shop/café
- 1 bar
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
- Sauna
- Shopping
- Spa services
- Steam room
Family friendly
- Babysitting/childcare (surcharge)
- Children's toys
- Free cribs/infant beds
- In-room child care (surcharge)
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
- Supervised childcare/activities (surcharge)
Conveniences
- Ballroom
- Banquet hall
- Elevator
- Front-desk safe
- Gift shop/newsstand
- Newspapers in lobby
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Arabic
- Catalan
- Chinese (Mandarin)
- English
- French
- German
- Greek
- Hungarian
- Italian
- Portuguese
- Romanian
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference center (17829 square feet of space)
- Meeting rooms - 15
Outdoors
- Garden
- Terrace
Spa
- Body treatments
- Facials
- Massage - sports
- Massage - Thai
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Handrails in stairways
- Stair-free path to entrance
- Valet for wheelchair-equipped vehicle
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchairs available on site
More
- Couples dining
- Romance packages available
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Egyptian cotton sheets
- Free cribs/infant beds
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Bidet
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- 37-inch flat-screen TV
- Pay movies
- Premium channels
- Satellite channels
Food and drink
- Champagne service
- Minibar
More
- Connecting rooms available
- Desk
- Eco-friendly cleaning products used
- Guidebooks/recommendations
- In-room massage
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- LED light bulbs
- Phone
- Recycling
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Madrid
Chamberi
Guest rating 4+
Air conditioned
5 star
Washer and dryer
Hotel
Business friendly
Policies
Check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 40 per pet, per night, plus a deposit of EUR 250 per stay
Dogs and cats welcome
1 per room (up to 18 lbs)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 55.0 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: EUR 35.20 for adults and EUR 17.6 for children (approximately)
- Covered self parking fee: EUR 30 per night
- Covered valet parking fee: EUR 30 per night
- Pet deposit: EUR 250 per stay
- Pet fee: EUR 40 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: EUR 55.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
InterContinental Hotel Madrid
InterContinental Madrid
Madrid InterContinental
Intercontinental Madrid Hotel Madrid
InterContinental Madrid Hotel
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.6/5
Cleanliness
4.5/5
Staff & service
4.3/5
Amenities
4.4/5
Property conditions & facilities
4/5 Good
Brad
Traveled with partner
Nov 1, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
5/5 Excellent
Jenny
Traveled with family
Oct 21, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021
5/5 Excellent
MARIA EUGENIA
Traveled with group
Oct 9, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2021
2/5 Poor
Juan David
Traveled with family and small children
Oct 8, 2021
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2021