Ratings based on 223 Verified Reviews

3.9 out of 5
93% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Dec 23, 2016
Pros: Good location with local stores, coffee shops and restaurants nearby.
Good location close to metro stop. Quiet pedestrian courtyard around the corner. Safe neihgborhood.
Comment from Hotel Management
Jan 6, 2017 by FOM, Hotel Management
We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.
3 out of 5
Recommended
for Everyone
by A verified traveler from Cumbria, UK

Reasonably close to city centre.

Posted Dec 19, 2016
Pros: Comfortable beds, good bathrooms and nice big towels.
Cons: Use of a kettle to make a hot drink.
Location: Central.easy reach of centre, metro and buses.
A reasonably priced three night stay without breakfast.
Comment from Hotel Management
Dec 23, 2016 by FOM, Hotel Management
We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.
5 out of 5
by A verified traveler

Posted Dec 6, 2016 on Hotels
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
We appreciate the time that you took on Expedia.com. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.
5 out of 5
by A verified traveler from very central

Ideal

Posted Nov 26, 2016 on Hotels
Would definately come back, super value!
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
We are glad to hear you enjoyed your time with us. Also, we’d like to thank you for taking a few minutes to write your impression of our hotel and share your experience with other fellow travelers.
4 out of 5
Recommended
for Families
by A verified traveler from sudamerica

Good location

Posted Nov 9, 2016 on Orbitz
Location: Great location. Near several nice places to visit
Nice rooms but no cofee machine at the room or lobby
Comment from Hotel Management
Dec 5, 2016 by FOM, Hotel Management
We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.
4 out of 5
by A verified traveler

Centre

Posted Nov 5, 2016 on Hotels
In the city centre of Madrid and close to restaurants
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Hard to complain. Unless you want to Knitt Pick.

Posted Oct 27, 2016
Location: Close to Two Metro stations, directly off the Airport terminal circular with just one change. Was really cheap, under €30 return for the pair of us.
You know how much us brits love our tea. A kettle in the room would be nice. We both really struggled to find anything negative to comment about. ☆☆☆☆ Wifi was excellent. FREE security safe in your room. Fridge in room, Fantastic. Massive kingsize bed Awesome. Two supermarkets just round the corner. Everything loads cheaper than at home. Those scan yourself checkouts are in English. Credit cards no problem. We ate like pigs every night for under €30. Even in the City centre it was surprisingly affordable. We opted out of Breakfast. Loads of little bars really close by. My Spanish is ok, but not brilliant. EVERYBODY responded back in perfect English at the Hotel. No awkward moments at all. x♡x surprise your loved one with a city break x♡x Book a cheap flight. Book this hotel. Take the metro. Will be the best cheap getaway you ever had. Stuff the travel agents... Do it yourself from ya phone.. soooooo easy.
Comment from Hotel Management
Dec 7, 2016 by FOM, Hotel Management
Dear Fraz&Tracey, We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.
4 out of 5
by A verified traveler

Mattresses, A control thermostat that works.

Posted Oct 20, 2016 on Hotels
The hotel has just been taken over by Leonardo Hotels. Needs some touch up.
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. This month we start with a total renovation. Please don't hesitate to contact us again for any question or requirements.
3 out of 5
by A verified traveler from dublin

Nice hotel, clean, , no kettle in room, no bar.

Posted Sep 26, 2016
Pros: Clean room, towels changed daily
Cons: Kettle , with tea or coffee making facilities in room.
Location: Very friendly location , lots of coffee shops and bars. Quiet area with not too much to do.
Little too far away from centre of Madrid, merto a must. Little disappointing , could be hostel! Breakfast good. Staff ok, not over friendly . All guests should be given address and contact no of hotel as taxi driver had great difficulty finding it !!
Comment from Hotel Management
Dec 7, 2016 by FOM, Hotel Management
We appreciate the time that you took to post your comments. Our main goal is to make the stay of our guests as comfortable as possible and we are surprised with your comments. Please don't hesitate to contact us again for any question or requirements.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 12, 2016
Overall great. Room and breakfast. Everything was clean and comfortable.
Comment from Hotel Management
Dec 7, 2016 by FOM, Hotel Management
Dear Guest, We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.