Really a great location...
Posted Apr 6, 2017
The Leonardo Hotel Madrid City Center is in a great location, especially for the price. The room is a bit small, but you won't spend time in it anyway. The bed is very comfortable and the shower is nice. The bathroom is spacious and clean.Truthfully, two people in this room would be tight. If you have a large suitcase, there is nowhere to put it. I'd recommend you unpack and put everything away.
The overall 3 rating is this. There was no information in the room about the hotel, the amenities, or the neighborhood. The "minibar" is an empty mini fridge with a sign that says their "grab 'n' go" station has what the guest needs. However, where is the "grab 'n' go" station? I also only pick hotels with room service. There was no menu or instructions for that in the room. There is a laundry service, but no information on how to go about it. It was very easy and quick (though typically overpriced as in all hotels), but I had to call reception to find out the process. I saw on the phone unit a number for the restaurant, but I have no idea where it is.
I strongly suggest they put together an information book like in EVERY HOTEL I've ever stayed. The Leonardo is in the perfect location for walking to the Grand Via and some cool live music bars, tapas bars, shisha bars, and anything else you need. I would suggest you do some neighborhood research and get your maps together because the hotel doesn't provide them...at least, in my experience.