Ratings based on 195 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2016
The staff very kind, and the room very comfortable, I just would like that they have a dryer for the clothes
Comment from Hotel Management
Jan 25, 2016 by lgarcia@luxurysuites.es, Hotel Management
Thank you very much for your feedback . We look forward to welcome you back in the very near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from 千葉県、日本

アパートメント感覚の優雅なホテル

Posted Jan 3, 2016
3名で3泊しましたが、2Kにバスルームが二つで、ゆったりとくつろげました。洗濯機に食洗機まであって超便利。市内中央へも徒歩圏内。スタッフもとても親切で、最高の滞在となりました。
Comment from Hotel Management
Jan 5, 2016 by lgarcia@luxurysuites.es, Hotel Management
ご意見ありがとうございました。 私たちはあなたをすぐに戻って歓迎を楽しみにしています。 敬具
5 out of 5
Recommended
for Everyone
by A verified traveler from japan

Awesome room and staff

Posted Dec 29, 2015
Room is so big and convinient to relax. Also hotel staff tryed always best to satisfy our request.
Comment from Hotel Management
Jan 5, 2016 by lgarcia@luxurysuites.es, Hotel Management
Thank you very much for your feedback. We look forward to welcome you back soon. Happy new year!
5 out of 5
Recommended
for Everyone
by A verified traveler

ロケーション、フロントのサービス最高❗️

Posted Nov 27, 2015
素晴らしいホテル。 まずは、ロケーション。ほとんどの名所や目当てのスポットは、歩いて回ることが出来ます。 部屋からの眺めも良く、宮殿の夜景を楽しめました。 キッチン、洗濯機が部屋にあり、とても便利。 レセプションのスタッフは、とても親切・親身。電源コンセントのアジャスターや洗濯洗剤も貸してもらえました。 シャワーの勢いが弱いのが残念でしたが、それもヨーロッパ旅行の一面かもしれません。 とにかく、大満足。
Comment from Hotel Management
Dec 3, 2015 by lgarcia@luxurysuites.es, Hotel Management
ご意見ありがとうございました。私はあなたをすぐに戻って歓迎を楽しみにしています。 ライムンド・ベルナルド・フロントマネージャー
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Nov 22, 2015
We loved our stay ! The staff was helpful and well informed. The room was beautiful, the only thing , I wish they would have a more comfortable matress, everything else was was great . The staff was the best ! Thanks
Comment from Hotel Management
Nov 25, 2015 by lgarcia@luxurysuites.es, Hotel Management
Thank you newyorker and sorry for the matress, I look forward to welcome you back in the very near future
5 out of 5
Recommended
for Families
by A verified traveler from Port-au-Prince

Very spacious apart hotel.

Posted Nov 14, 2015
Pros: The location away from the hustle and bustle but still walking distance to all main attractions.
This is not a hotel but rather an apartment hotel. It is perfect for a family of 4 to 6 people. We had 2 bedrooms with each a TV and a king size bed and a complete bathroom. The location is on a busy street but the room was facing the back which was very quiet. It is close to all tourist attractions, yet in a calm neighborhood. The washing machine is definitely a plus when traveling with children. The hotel staff is amazingly helpful and accommodating.
Comment from Hotel Management
Nov 25, 2015 by lgarcia@luxurysuites.es, Hotel Management
Thanks Islandnat for your feedback we are very happy that you enjoyed your recent stay with us .We hope to see you back soon
4 out of 5
Recommended
for Couples
by A verified traveler

Great location near the arts triangle

Posted Nov 7, 2015
Pros: The room, had a great view of wonderful building opposite, the kitchen was effective and the washing machine very handy.
Cons: Just washing a few travel bag marks from walls
Location: The prado , just walk to the traffic light at the corner, cross the road, then choose the naval museum, the prado, cross the road to more........
This was a great spot for our first time visit to Madrid. All of the major sites are less than 10- 25 minutes walking distance. The local area has good tapas in the street behind the hotel and the local shopping is very accessible. The ten minute walk to the park just beyond the arches is a wonderful Way to spend Sunday's, or in fact any part of the day. Ps this is a really large park.
Comment from Hotel Management
Nov 11, 2015 by lgarcia@luxurysuites.es, Hotel Management
Thank you for your feedback which help us to improve everyday, we are happy to know that you have enjoyed your recent stay with us and the beautiful surroundings.Warm regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama

very nice spacious suite with a great location

Posted Nov 7, 2015
greatly exceeded our expectations! great location & very spacious suite. Our only regret was that we only spent one night since we were in transit
Comment from Hotel Management
Nov 11, 2015 by lgarcia@luxurysuites.es, Hotel Management
We look forward to welcome you back in the very near future.Kindest regards
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 5, 2015 on Hotels
3 out of 5
by A verified traveler

Not so Luxury

Posted Nov 1, 2015
Pros: Great location, comfortable beds
Cons: Put a standard coffee maker in the room, dish soap, sponge, comfortable sofa
Having stayed in many vacation rentals, we were less than impressed with Luxury Suites. The decor bordered on tacky, the couch was very uncomfortable. I hated the coffee maker and the $1 they charged for their own coffee pods. There was no dish soap or even a sponge to clean with. They have a lovely rooftop terrace but it's inaccessible most of the day. Great location. Staff was helpful but overall I didn't care for the property.
Comment from Hotel Management
Nov 6, 2015 by lgarcia@luxurysuites.es, Hotel Management
Sorry for not meeting your expectations.We offer 2 complimentary coffee pods to every client, anyhow €1 is cheaper than a coffee anywhere in Madrid! Regarding tha lack of dish soap, sponge, etc is because we clean with our own cleaning products every single day the Suites, kitchen included. Regards