Convenient but not "luxury
Posted Jul 6, 2016
This hotel is very convenient to the major tourist attractions but our room was a big disappointment. We had the 'senior suite' which was spacious but shabby. It is unfortunate that the hotel is letting it's accommodations go downhill. They are renovating the public spaces such as the hallways and landings when they should concentrate on the areas that matter the most to a guest. ..the rooms. Our bathroom had a ceiling that was peeling plaster in bubbled sheets and black gunk around the tub. The living room furniture was stained and more appropriate to your grandmother's house than an upscale hotel. The breakfast buffet was hit and miss. Some days we had eggs and bacon, other days it was only cold food. It was not always ready for guests at the opening time, which was bad for us as we had early plans and could not wait for them to be ready. The 'terrace' is nice, but 2 of the 3 times we tried to use it they said it was booked for a private party. Why bother to say you have it if it is not for the guests? All that said, we think the hotel is so well located that if you can overlook it's faults you may enjoy your stay.
Comment from Hotel Management
Jul 13, 2016 by firstname.lastname@example.org, Hotel Management
Thanks Rick for taking the time to register your comments. We are sorry that we have not met your expectations.
We kindly accept your suggestions and please accept once again our apologies but there are always renovating priorities.
We are on the way to renovate some areas and we will do every single bathroom also.
We usually like preparing hot food at the time to make sure food is hot and not get cold, please next time ask the cooker and she will prepare it for you with pleasure.
Furniture is only 5 years old and as you can understand we sometimes have private events and they book our roof top bar as a meeting room.
We think that Quality is not expensive and we look forward to welcome you in the very near future