Ratings based on 1,111 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from ziali

Accueillant et proche de la place

Posted Apr 30, 2016
Ont réserver deux chambres comuniquante pour deux parents et deux enfants l'un de 8ans lautre de 11 ans et notre surprise a Larive ont nous donnent Deux chambres separe alors je vous laissent immaginer notre stress
5 out of 5
by A verified traveler

We're staying here if we go back to Madrid

Posted Apr 25, 2016
This hotel surpassed my expectations. The staff was very friendly and professional. They welcome you with a glass of champagne and a welcoming smile. The rooms are very nice, and the bed is very comfortable. I wish we would have stayed longer.
Comment from Hotel Management
Apr 28, 2016 by ME for YOU Service, Hotel Management
Dear Charles, It has been a pleasure to host you in ME Madrid and we are already expecting you in a new occasion to delight you with another wonderful experience.
4 out of 5
by A verified traveler from Paris

Hotel excellemment situé

Posted Apr 20, 2016
Pros: les chambres
Cons: le cout du petit déjeuner
Un accueil avec une coupe de champagne local à 9h30 du matin. La chambre n'était pas prête on nous a donc proposé un upgrade payant que nous avons accepté. La chambre donnait sur la place et etait un peu bruyante lorsqu'il y a de l'animation dehors donc demander plutot une chambre en étage élevé. Sinon pour un immeuble avec un style art déco les chambres sont modernes et confotables. PDJ trés trop cher à éviter. Magnifique rooftop pour boire un verre.
Comment from Hotel Management
May 3, 2016 by ME for YOU Service, Hotel Management
Chère Hervé, Je vous remercie de votres commentaires sur Tripadvisor et pour nous avoir choisi pendant votre visite à Madrid. Au plaisir d'une prochaine visite,
4 out of 5
by A verified traveler from london

Excellent position

Posted Apr 17, 2016
Pros: Position, cleanliness
Cons: On site restaurant
Location: Great position to walk to the major tourist sites
We had read reviews about the small rooms, yes the room we had was very small, However!! The cleanliness and the comforts of the room made up for it, the marble clad bathroom is a good size with high quality towels and bathroom products. All the staff we had dealings with where fantastic.
Comment from Hotel Management
Apr 28, 2016 by ME for YOU Service, Hotel Management
Dear matt, Thank you for posting your balanced review and letting us know your total impression of the hotel. Both points will help us to take the needed measures that guarantee the best experience of our guests. Best Regards,
4 out of 5
by A verified traveler

God ferie! især centralt hotel😊

Posted Apr 6, 2016
Super god oplevelse!!! Intet dårlig om dette ophold kun positive indtryk og oplevelser!
Comment from Hotel Management
Apr 7, 2016 by ME for YOU Service, Hotel Management
Dear Anonymous, thank you for sharing your opinión on Expedia. We are here to make your stay relaxing and pleasurable, and are happy to hear that you have enjoyed your time with us. Kind regards,
4 out of 5
by A verified traveler from Puerto Rico

Great location, Great staff and good comfort

Posted Mar 30, 2016
Pros: Location
Cons: Room Space
Location: GREAT Location
Great location, Great staff and good comfort but small room
Comment from Hotel Management
Apr 7, 2016 by ME for YOU Service, Hotel Management
Dear ND, thank you for your review. We are already looking forward to welcome you back and live with you another memorable experience.
4 out of 5
by A verified traveler

Good location

Posted Mar 9, 2016
Pros: Good quality and friendly staff, good sized bed , plenty of wardrobe space and good sized bathroom.
Cons: Kettle in room
Location: walking distance to Royal Palace, Prada museum and park.
Hotel is in a good location within easy walking distance of main attractions. Hotel staff friendly and helpful. Room good quality, large bed, plenty of wardrobe space , large bathroom. In our room the space around the bed was limited which is a shame. Also if you are sensitive to noise we could hear the faint noise of music being played on the roof top bar late at night. We had the inclusive breakfast deal and plenty of choice. Would have liked a kettle in the room to enable us to make a cup of tea or coffee.
Comment from Hotel Management
Mar 10, 2016 by ME for YOU Service, Hotel Management
Dear Anonymous, thank you for your feedback. Our team is here to make your stay as pleasant as possible and we are happy to hear we have met your expectations. Looking forward to welcome you again. Kind regards,
5 out of 5
by A verified traveler

Great location

Posted Mar 8, 2016
Hotel staff was great. I needed some cold packs frozen to take medicine home. They froze it for me and delivered it at checkout.
Comment from Hotel Management
Mar 10, 2016 by ME for YOU Service, Hotel Management
Dear Anonymous, thank you for sharing your opinion regarding your recent stay with us. We are always more than happy to assist and are already looking forward to welcome you again. Best regards,
5 out of 5
by A verified traveler

Very nice hotel with great location.

Posted Feb 29, 2016
The room I was given was standard and had no views except a white wall. Breakfast is expensive considering that you are located. In the vicinity of many cafes which do breakfast.
Comment from Hotel Management
Mar 10, 2016 by ME for YOU Service, Hotel Management
Dear Keen traveler, thank you for your feedback. We will write down your preferences in order to satisfy your needs in your future stays. Yours sincerely,
4 out of 5
by A verified traveler from Wales

Close to the main attractions.

Posted Feb 28, 2016
Pros: The staff - very friendly and helpful, and the excellent restaurant. Also, the location of the hotel.
Cons: The standard rooms were small.
Location: Very central. Most of the main attractions are within walking distance.
Set in a lovely plaza. Modern hotel, but have kept the old traditional facade. The staff were very pleasant and helpful. When we arrived at 9pm on a Friday night, they arranged a table for us in the very busy restaurant, despite the fact we hadn't booked. The food was excellent. The bedroom was very small, hence the 4 stars not 5, but had everything we needed, and the bathroom was big and spacious with a lovely shower. I would stay in this hotel if we visit Madrid again.
Comment from Hotel Management
Mar 10, 2016 by ME for YOU Service, Hotel Management
Dear Raffian, thank you for sharing your opinion with us on Expedia. We all work every day aiming for excellence and it is inspiring for us to know that we have exceeded in making your experience pleasurable and delightful. Looking forward to welcome you again. Kind regards,