photo by

Get an overview of this hotelFamily-friendly Madrid hotel in Tetuan, near Cuzco Square

Popular property highlights

Free WiFi
Pets allowed
Outdoor pool
Business center
Laundry facilities

Location

Located in Tetuan, this family-friendly Madrid hotel is within a 10-minute walk of Cuzco Square and Plaza de Castilla. Santiago Bernabeu Stadium and IFEMA - Feria de Madrid are also within 6 mi (10 km).

Hotel Features

Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, 2 coffee shops/cafés, and a conference center are onsite.

Room Amenities

All 915 soundproofed rooms feature free WiFi and 24-hour room service. For entertainment, plasma TVs come with satellite channels, and guests can also appreciate comforts like pillow menus and down comforters.

Languages Spoken

Hotel Amenities

Hotel Amenities

Meliá Castilla features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This luxury hotel also offers a terrace, a complimentary children's club, and tour/ticket assistance. Parking is available onsite for a surcharge.

Meliá Castilla has designated areas for smoking.

  • Babysitting or childcare 
  • Elevator/lift 
  • Number of bars/lounges - 2 
  • Children's club 
  • 24-hour front desk 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 33 
  • Year Built 1972 
  • Pool sun loungers 
  • Free WiFi 
  • Dry cleaning/laundry service 
  • Self parking (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Outdoor pool 
  • Children's club (free) 
  • Number of coffee shops/cafes - 2 
  • Computer station 
  • Supervised childcare/activities (free) 
  • Area shuttle (surcharge) 
  • Terrace 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Concierge services 
  • Conference center 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Shopping on site 
  • Pool umbrellas 
  • Laundry facilities 
  • Total number of rooms - 915 
  • 24-hour fitness facilities 
  • Number of floors - 15 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Multilingual staff 
  • 24-hour health club 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Chinese
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

  • Plasma TV 
  • Connecting/adjoining rooms available 
  • Free WiFi 
  • Premium TV channels 
  • Pay movies 
  • Minibar 
  • Hair dryer 
  • Private bathroom 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Daily housekeeping 
  • Free toiletries 
  • In-room massage available 
  • In-room childcare (surcharge) 
  • Desk 
  • Satellite TV service 
  • In-room safe (laptop compatible) 
  • Number of bathrooms -  
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Turndown service 
  • Room service (24 hours) 
  • Iron/ironing board (on request) 
  • Down comforter 
  • Pillow menu 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

L Albufera - This restaurant specializes in Spanish cuisine and serves lunch and dinner. A children's menu is available.

Cervantes - This buffet restaurant specializes in international cuisine and serves breakfast only.

Lobby Café - This cafe specializes in international cuisine and serves light fare only.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Spa Services

  • Hot stone massage 
  • Manicures and pedicures 
  • Detoxification wrap 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at noon

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of EUR 27.50 per night
  • Dogs only
  • 1 per room (up to 8 kg)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No rollaway/extra beds available
No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: EUR 25.30 per person (approximately)
  • Self parking fee: EUR 27 per day
  • Pet fee: EUR 27.50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Meliá Castilla
  • Meliá Castilla Hotel
  • Melia Castilla Hotel Madrid
  • Meliá Castilla Hotel Madrid
  • Meliá Castilla Madrid
  • Melia Hotel Castilla

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

The Level Lounge Access Special Offer

Book a stay in a "The Level Lounge Access" room category, for travel anytime, and receive the following benefits: Late check-out (subject to availability) and ironing service for 1 piece of clothing during stay.

Must book "The Level Lounge Access" room category to receive benefits. Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


Sorry, we seem to have had an issue loading our review content. Try again?

Top Positive Review

Top Positive Review

Top Critical Review