Nice hotel but far from the center of attraction
Posted Dec 10, 2016
Pleasant hotel with good facilities, lobby and breakfast buffet. Lobby can be noisy late in the evening because the bar/restaurant is right there. Good hotel for business trips. A bit far from where we would like to be. At least two miles from Prado, The Royal Palace and the downtown area. Take a taxi. If you can afford the hotel, you can afford the taxi.
The on site upgrade was well worth it for the roominess of the place. Overall staff were pleasant, English speaking, and generous with their help and attention.
Bedroom decor is a bit underwhelming for the price. Bathroom size and amenities are good. The sink counter space is a bit small for the room size and you settle on keeping your toiletries in your vanity bag.. Linen and pillows are great. Shampoo, bath gel and lotion smelled good. The amenities kit was a great touch.
Breakfast buffet is worth it. Choose that option. Use their private ride to and from the airport. Classier Ride (Mercedes) and same price as a taxi.
Comment from Hotel Management
Dec 28, 2016 by MGH-GEX, Hotel Management
I would like to thank you on behalf of the Melia Galgos Team for your nice comments regarding your stay with us.
I was so pleased to read that you enjoyed our hotel and facilities. Our passion to deliver above and beyond and to exceed our guest expectations every day, is the reason why we are proud of our profession.
I have shared your constructive and kind comments to all the Team who will be very proud of your remarks.
Looking forward to welcoming you soon in the Melia Galgos, your home in Madrid!!
Guest Experience Manager