Ratings based on 146 Verified Reviews

4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jan 24, 2017
Pros: Breakfast
Cons: reception and lobby could use a bit more of lighting. its a bit dark.
Location: Hard Rock Café Madrid and Designer outlets
Great Hotel within walking distance to shopping outlets. Breakfast spread is tremendous. varieties of food and drink selection.
Comment from Hotel Management
Feb 3, 2017 by MGH-GEX, Hotel Management
Dear Guest, We very much appreciate your comments regarding your stay at the Meliá Galgos. It is always a pleasure to receive positive feedback from our guests and I will certainly share this with the rest of the team that will be encouraged by your remarks. Our appreciation again for sharing your experience, and we look forward to serving you in the future. Kind Regards, Marta Rubio Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Very, very nice

Posted Dec 13, 2016
Pros: Quick checkin and friendly staff who speak good english. Location great to Metro which gives you access to city.
Cons: Would be nice to have tea & coffee facilities in room.
Location: Located in Salamanca with easy access to Metro stations. Felt very safe walking around at any time of the day.
Very nice hotel and staff. Room only so don't know about breakfast or dinner but nice bar, very clean and room was comfy and cleaned every day. Hotel 8 or 10 minute walk from two Metro stations. Located in upmarket area but not too noisy at night. Free safe in room and great shower. Would stop at hotel again.
Comment from Hotel Management
Dec 28, 2016 by MGH-GEX, Hotel Management
Dear MR B, It has been a great pleasure for us to have you here. We are proud to know that we were able to make your stay enjoyable and that our hospitality reached your expectations. Your kind comments will be an inspiration to consistently maintain the high standards that you have experienced during your stay with us. Looking forward to welcome you back to the Melia Galgos. Warm Regards, Marta Rubio Guest Experience Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Washington DC

Nice hotel but far from the center of attraction

Posted Dec 10, 2016
Pleasant hotel with good facilities, lobby and breakfast buffet. Lobby can be noisy late in the evening because the bar/restaurant is right there. Good hotel for business trips. A bit far from where we would like to be. At least two miles from Prado, The Royal Palace and the downtown area. Take a taxi. If you can afford the hotel, you can afford the taxi. The on site upgrade was well worth it for the roominess of the place. Overall staff were pleasant, English speaking, and generous with their help and attention. Bedroom decor is a bit underwhelming for the price. Bathroom size and amenities are good. The sink counter space is a bit small for the room size and you settle on keeping your toiletries in your vanity bag.. Linen and pillows are great. Shampoo, bath gel and lotion smelled good. The amenities kit was a great touch. Breakfast buffet is worth it. Choose that option. Use their private ride to and from the airport. Classier Ride (Mercedes) and same price as a taxi.
Comment from Hotel Management
Dec 28, 2016 by MGH-GEX, Hotel Management
Dear Mody, I would like to thank you on behalf of the Melia Galgos Team for your nice comments regarding your stay with us. I was so pleased to read that you enjoyed our hotel and facilities. Our passion to deliver above and beyond and to exceed our guest expectations every day, is the reason why we are proud of our profession. I have shared your constructive and kind comments to all the Team who will be very proud of your remarks. Looking forward to welcoming you soon in the Melia Galgos, your home in Madrid!! Sincerely, Marta Rubio Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellet hotel and the best price valieu

Posted Nov 5, 2016
Excellet hotel, excellet breakfast , excellet location, the best price valieu
Comment from Hotel Management
Dec 29, 2016 by MGH- GEX, Hotel Management
Dear Guest, On behalf of myself and all the team of the Meliá Galgos, I would like to thank you for having chosen us for your stay in Madrid, as well as for your kind comments about the hotel and breakfast; be assured that I will share them with the entire team. We really appreciate your comments, it is very important for us and it help us with our continuing effort to exceed the expectations of our clients. Looking forward to welcoming you at Meliá Galgos. Best regards, Marta Rubio Guest Experience Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Pembroke Pines, United States of America

Nice hotel

Posted Oct 25, 2016
Very nice hotel. Excellent location. Great staff. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Comment from Hotel Management
Oct 26, 2016 by Marta Rubio - Guest Experience Manager, Hotel Management
Dear Alberto C, We would like to thank you for having chosen the Melia Galgos for your stay in Madrid. We really appreciate your comments about the hotel. Looking forward to welcome you back in the future, please remember that we remain at you complete disposal. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Good Hotel near to city centre

Posted Sep 28, 2016
Pros: smart hotel, good breakfast,excellent staff,not too far from centre of town
Cons: room insulation and tea and coffee maker in the room,heated towel rail in bathroom
The hotel is on the edge of town there are restaurants and bars very close by and also two supermarkets within a few minutes walk,bus into town just around the corner 1.5 euro takes about 15 minutes,the breakfast is very good with hot and cold selection, also cava if you want it, all self service. Reception staff were helpful with any questions that we asked, excellent english spoken we had a premium room which was a good size with a well appointed bathroom with some toiletries but no heated towel rail to dry towels,we had a room overlooking the street which was quite noisy,also room insulation is not very good.there is no drawer space only shelves in the wardrobe and in the unit where the minibar is,room cleanliness was excellent although the cleaning lady did not speak english she was always cheerful as were all other staff.we enjoyed our stay and would definately return to this hotel next time we are in madrid
3 out of 5
Recommended
for Everyone
by A verified traveler

Not bad but not good

Posted Sep 9, 2016
Good location, but small tight rooms and everything has a cigarette smell
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2016
Good clean hotel, good staff, good facilities, excellent breakfast.
4 out of 5
Recommended
for Families
by A verified traveler

nice hotel with excellent location

Posted Jul 6, 2016
Pros: The breakfast and location are the main driver to select the Melia Galgos for our family vacation
Cons: The hotels have to reduce the noise inside the rooms, they need isolated the rooms for internal and external noise, special the rooms near to street.
Location: Great locatios
good value for the money you paid. the food is good and personnel of the hotel is very warm
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Posted Jul 4, 2016
Very nice hotel and great customer service. The staff was excellent nice. The was extremely clean lol