Mercure Madrid Plaza de España

Photo gallery for Mercure Madrid Plaza de España

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Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk

Overview of Mercure Madrid Plaza de España

UNESCO Sustainable Travel Pledge

Mercure Madrid Plaza de España

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Calle De Tutor 1, Esquina Ventura Rodriguez, Madrid, 28008

Explore the area

  • Popular LocationGran Via Street5 min walk
  • Popular LocationPuerta del Sol17 min walk
  • Popular LocationPlaza Mayor18 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)17 min drive

Choose dates to view prices

About this area

Madrid

Mercure Madrid Plaza de España is located in Moncloa-Aravaca, a neighborhood in Madrid, and is in the city center and near a metro station. Cerralbo Museum is a cultural highlight and some of the area's popular attractions include Madrid Zoo Aquarium and Madrid Amusement Park. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or Las Ventas.

What's nearby

  • Calle de la Princesa - 1 min walk
  • Cerralbo Museum - 3 min walk
  • Gran Via Street - 5 min walk
  • Puerta del Sol - 17 min walk
  • Plaza Mayor - 18 min walk

Restaurants

  • Vermuteria Chipen — 1 min walk
  • Mür Café — 3 min walk
  • La Parrilla de Nino — 3 min walk
  • Taberna Úbeda — 3 min walk
  • Sidrería Donosti — 3 min walk

Getting around

  • Ventura Rodriguez Station - 2 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

About this property

Mercure Madrid Plaza de España

4-star hotel in the heart of Moncloa-Aravaca
Close to Royal Palace of Madrid and Gran Via Street, Mercure Madrid Plaza de España provides free WiFi, a bar, and a coffee shop/café. Vermuteria Chipen, the onsite fusion cuisine delicatessen, features brunch and light fare.
You'll also find perks like:
  • Breakfast (surcharge), self parking (surcharge), and a free manager's reception
  • A 24-hour front desk, express check-in, and express check-out
  • Guest reviews speak highly of the location
Room features
All guestrooms at Mercure Madrid Plaza de España boast perks such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with tubs or showers and bidets
  • 32-inch LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 30 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 17 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - July 2017
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 1 PM - 5:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Self parking fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Diners Club; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Hotel Madrid Plaza Espana
Mercure Madrid Plaza Espana
Accor Madrid Plaza De Espana
Madrid Sofitel
Mercure Madrid Plaza De Espana Hotel Madrid
Sofitel Madrid
Mercure Madrid Plaza Espana Hotel
Mercure Plaza Espana Hotel
Mercure Plaza Espana
Mercure Madrid Plaza De Espana
Mercure Madrid Plaza de España Hotel
Mercure Madrid Plaza de España Madrid
Mercure Madrid Plaza de España Hotel Madrid

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 357 out of 938 reviews
5 - Excellent 38%
Rating 4 - Good. 441 out of 938 reviews
4 - Good 47%
Rating 3 - Okay. 110 out of 938 reviews
3 - Okay 12%
Rating 2 - Poor. 23 out of 938 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 938 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1-night stay
It was a short stay - overall, pleased with the staff and service.
Stayed 1 night in Aug 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice central hotel
Very nice hotel in good central location. The room was very clean, modern and a nice size and the staff very friendly and helpful - particularly Lorenzo on the front desk. Thankyou for a lovely stay
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jan 2020