The facilities were great and definitely met my needs, it is in a great location just a short walk from Plaza de Espana, Gran Via, and a large park, with plenty of shops and restaurants nearby.
The only issues I would say is that as I was located in a room right next to the stairs/lift, it meant a bit of noise sometimes (perhaps a door in the corridor between the main room and entry door would help)
Additionally, despite putting a 'do not disturb' sign on my door, cleaners still came into my room on both occasions and took the small amount of change that was left on the table. I appreciate them cleaning and tidying the room but they should not ignore the sign, and I wonder if more valuable money had been left whether this would have also been taken or not.