Ratings based on 431 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Paris

Des plus et des moins pour un 5 étoiles

Posted Aug 26, 2015
Pros: Sa sobriété, son bon emplacement, son calme, son confort
Cons: La salle de bain, le coin cainet, la climatisation
Location: Le quartier Saint anne est idéal pour des vacances madrilènes
Il s'agit d'un cinq étoiles local est la chambre n'est pas de luxe mais de qualité supérieure. La salle de bain est beacoup trop petite avec un robinet riquiqui et un petit coint cabinet planqué où il est impossible de se saisir du paier toilettes sans se faire un tour de rein. La climatisation est particulière: une fois programmée, elle se met en route par accoups mais cela donne des chauds et froids en permanence, ce qui est désagréable la nuit et m'a entraîné un mal de gorge! Sinon, l'hôtel est très sobre, moderne, très bien situé et le confort de la chambre est correct mais de là à du 5 étoiles et une chambre de luxe ... il ya un écart, y compris au vu de nuitées dans d'autres h^tels se réclamant de ces normes
4 out of 5
Recommended
for Everyone
by A verified traveler

Modern city hotel

Posted Aug 26, 2015
Pros: as above
Location: Great location near to many pavement cafes and bars
Helpful knowledgable staff with good English. Excellent air conditioning and window shutters to keep room quiet and dark. Pleasant fresh smell in reception.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gaithersburg, MD

Best Location, Can't Get Better!!!!

Posted Aug 25, 2015
Pros: Location, Mostly!
Cons: The bed mattress is too firm
Location: Everything is near by!! go to Casa Patas for Flamenco show which about one minute walk from the hotel.
Took us about a day and a half to understand that all the action in Madrid is on the other side of the hotel LOL... Great Great Great Location!! I think it is the most important thing when you book a hotel in a foreign country. I would go back there if I happened to be in Madrid again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Carson, CA

Nice hotel tuck away from Plaza Del Sol

Posted Aug 23, 2015
Pros: near Plaza Del Sol
Cons: free breakfast...
Location: Plaza Del Sol 5-10 min walk ...Hernanz Shoes 15 min walk...great bars right outside the Hotel
Great hotel near Plaza Del Sol (5-10 min walk)...near cool bars to grab tapas with the locals and tourist...friendly staff which allowed me to check in early...room was quite large for European standards and bathroom was adequate...yummy French bakery across from hotel...will stay again..
5 out of 5
Recommended
for Everyone
by A verified traveler

Well appointed hotel in a fabulous location

Posted Aug 17, 2015
We were quite busy, but enjoyed the hotel for the limited time we were there. We lived how the sleeping area was quite dark and the small gym was quite good.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Best hotel of 4 stayed at on this Spanish holiday!

Posted Jul 25, 2015
Pros: Large rooms, location, and great breakfast buffet.
Cons: Not a single thing!
Location: Metro is near, but walking distance to many attractions makes this a wonderful stay.
Wonderfully sized rooms which are quietly air conditioned, no noise, gentle temperature, clean, friendly and helpful staff. In the middle of wonderful restaurant area and within walking distance of almost everything you wish to visit on the top 10 list. Yes, I will stay here again! On this trip to four cities, I stayed at four properties of which two were in Madrid. This place blew the socks off the Melia Princesa.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami fl

Best in madrid.

Posted Jul 20, 2015
I came from America. I am used to coffeemakers in the room. This is the only hotel in all of my trip around spain that had this small but so important amenity. Lovely hotel and very centralized!
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Location!

Posted Jul 13, 2015
Perfectly located, comfortable. With the exception of the desk staff we got (likely learning) all others were nice and helpful The personnel doing our rooms were polite, attentive and at your service. breakfast was first class, with great variety. Worth the $. Cons: junior suites or suites with 2 levels are not convenient. It gets hot on the top level (where we slept) and the air conditioning setting kept getting back to default which meant not being cool at night. The reataurant is dead at night and a couple of occasions with noone to greet you. No terrace available but then again you dont really need one as you have hundreds within a feets.
5 out of 5
Recommended
for Other
by A verified traveler from Manchester

Visit to Madrid.

Posted Jul 13, 2015
Pros: The staff, the location, the building could not be faulted.
Cons: Nothing loved every minute of the stay.
Location: The Squares are beautiful, there's great food and drink and the galleries are fabulous.
I loved every minute of my stay in Madrid. I found the hotel to be fabulous, the food and drink are spectacular, the history of the city and its architecture is breathtaking and the galleries out of this world. Plus being a football fan the tours of the grds are great. Even the none football fan in the group found them fascinating. I would recommend this city and the hotel to all.
4 out of 5
Recommended
for Everyone
by A verified traveler from West Mids, UK

Great location & perfect air conditioning

Posted Jul 7, 2015
Pros: Location, staff helpfulness, temperature, shower, bath robe & slippers
Cons: The plug socket next to my bed didn't work. I mentioned it to reception on the first day & it wasn't sorted out. Think it should've been in a 5 star.
Location: Pretty square with lots of cafes & bars. Easy to walk to all the main sites.
Lovely hotel next to a pretty square. The air conditioning was really quiet & the perfect temperature. Room was a good size with a powerful shower.