Ratings based on 558 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from 東京
街の中心部にあるホテルPosted Aug 27, 2016
by A verified traveler
Great staff and locationPosted Aug 8, 2016
The staff were very friendly and helpful. The location of the hotel was excellent. Would definitely stay again when in Madrid.
by A verified traveler from New York, NY
Great location and staffPosted Aug 5, 2016
Literally no complaints about this hotel. The room was small however its Madrid and its in the center of the city, everything was crowded. Staff at the front desk was always greeting us whenever we walked past. We needed to book train ticket to go visit another city in Spain nd th gentleman in guest relations was nice enough to book it for us since we didnt understand how to. Hotel location is great you can walk anywhere and always get a good spot to eat. Wifi worked very well in the rooms, AC was always nice and cool, housekeeping did a good job in cleaning our room. The only thing I didn't like was that there was no pool, and the temperature in July was extremely hot. However no other hotels in the area had a pool so I guess its just a Madrid thing. If you want to go to a clean hotel in a good location and with nice staff in the center of Madrid, look no further! Would highly recommend.
by A verified traveler from Dallas
Very pleasant stayPosted Aug 1, 2016
Pros: The location and rooms are splendid.
This hotel is a great home base for exploring Madrid. It's a quick walk to the Prado and other major attractions, while being situated in an area with multiple food and drink options. All-around nice hotel in a great location.
by A verified traveler from 東京
お勧めしますPosted Jul 30, 2016
by A verified traveler from London
Clean hotel good locationPosted Jul 22, 2016
Fantastic hotel staff helpful and attentive. Rooms clean and comfortable . Room service food good quality and delicious. Good location easy walking distance to tourist attractions and shopping. Easy access to metro.
by A verified traveler from los angeles, california
great location...great staffPosted Jul 13, 2016
Pros: staff , location
Location: museo del prado, parquet del buen retiro, plaza mayor,
I stayed there 2 nights (first night of our trip and the last night). The hotel staff is amazing. the location is great! walking distance to "plaza mayor, museo del prado, parquet del buen retiro, plaza del sol (for shopping). You can also walk to the big train station (Atocha). I will definitely stay there again when I return to Madrid the last night we got a view of the city and we opened our balcony and fell asleep to the Sat night city night "hum".
by A verified traveler from melbourne
Very spacious hotel in a premium location.Posted Jun 24, 2016
Cons: Cost of breakfast too high.
Location: See above
Everything about this hotel was great. The staff were very helpful and friendly. The room very spacious and comfortable. The location topped it all off: 5 minutes to Plaza Mayor, 15 minutes to the Prado. Definitely go back.
by A verified traveler from Toronto
Gorgeous Hotel with friendly staffPosted Jun 22, 2016
This hotel was perfect location with lots of restaurants within a 5 minute stroll. The rooms were nice with gorgeous wood beams in the ceiling and the beds were comfortable. The staff was very helpful and knowledgeable about the area. They were enthusiastic and excited to help us find dinner reservations. The spot they recommended we have dinner was chic and served great food. I had a truly terrific experience staying at this hotel.
by Vicente from Santiago de compostela
Ubicación del hotelPosted May 30, 2016 on Hotels
La ubicación, la amabilidad y profesionalidad del personal.