Ratings based on 232 Verified Reviews

3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Mar 28, 2017
Hotel room is ok. Do not expect any luxury room, but clean. Hotel staff very unfriendly. Hotel is located 30 minutes walk from the center city. Neighborhood has several restaurant options and a grocery store very close to the hotel. Metro is 3 blocks away.
2 out of 5
by A verified traveler from dF Mexico

Posted Mar 11, 2017
It was vere hot in Madrid, but they didn t turn on the air condituoning becaise they say it was stil winter !!!
2 out of 5
by A verified traveler

Worn out and pricey. Good location

Posted Nov 23, 2016 on Hotels
old fashiones dated furniture
4 out of 5
by A verified traveler

Convenient and clean hotel

Posted Oct 3, 2016 on Hotels
Went to Madrid for a 6-night business trip; the hotel is in perfect condition and conveniently located close to the "Residencia" (10-minute walk). Minor quirk: although the hotel does seem to offer a nice selection of snacks (sandwiches and hot meals), the restaurant area on the ground floor only works for breakfast, and the phone number for ordering that is written on the in-room menu was incorrect ("please check the number and dial again"). There are a couple of other dining options around, but be aware that you'll likely have to go out.
5 out of 5
Recommended
for Everyone
by A verified traveler from pallais

Nice hotel

Posted Sep 19, 2016
Evertthing was very good, all was excelent , the attention perfect
5 out of 5
by jill

Awesome

Posted Aug 9, 2016 on Hotels
Fabulous! Extremely helpful, friendly, and accommodating staff
5 out of 5
Recommended
for Everyone
by A verified traveler from johannesburg

Nice hotel, value for money, close to IE

Posted Jul 18, 2016
Pleasant stay, great, friendly & helpful staff. Was my second visit to the hotel and even better this time round
5 out of 5
Recommended
for Everyone
by A verified traveler from Leighton Buzzard

Very good hotel.

Posted May 7, 2016
Pros: Position,comfort, staff and excellent restaurant / breakfast room. The menu was not totally to my taste, but still good. Breakfast was perfect.
Cons: During my stay it was very warm at night. The Air conditioning was not too good. Not bad enough to complain, but needs some attention I think.
Location: Just out of town, but only a short Metro ride to town centre. Some good restaurants nearby.
The hotel is slightly out of the centre of town, which is reflected in the price. It's in the residential area, apparently similar to Londons Kensington. This wasn't a problem as the Metro is only a 5 minute walk. It was only another 5-10 minute train ride to the centre. I could not fault this hotel at all. From the pleasant and helpful staff to the clean and comfort of the room, it made for a very enjoyable stay in Madrid. I would definitely go back again, and so highly recommend it.
4 out of 5
by Robert

This traveler left a rating score only Posted Apr 22, 2016 on Hotels
5 out of 5
by Faribel

Excelent!

Posted Apr 8, 2016 on Hotels
Great hotel! Big room and bathroom.. Great service!