Ratings based on 13 Verified Reviews

3.6 out of 5
57% of guests recommend
4.3 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
for Couples
by A verified traveler from Guatemala

Nice Hotel, close to a Train Station!!!!

Posted May 11, 2017
Pros: Nice room, clean.
Cons: Smell a little bit to cigarette
Location: Close to a Metro station so you can move everywhere
Nice room!!! Not close to the city but you have a Metro 5 minutes away.
2 out of 5
by A verified traveler

Nice Hotel and friendly staff but no heating.

Posted May 9, 2017
The Hotel and room are nice, but we had a very bad night because they decided to save electricity and turned off heating with 14 degrees Celsius outside, in the room it was 17 degrees in the morning. Also the service in the restaurant was horrible, we basically had to serve ourselves.
2 out of 5
by A verified traveler from New Jersey


Posted Apr 20, 2017
Pros: Room was nice and clean
Location: Airport nearby
At check in, the front desk agent was talking on his cell right in front of us and looked at us like we interrupted his call. I did not personally book this hotel, I did it with an Expedia travel agent, so I didn't know how the hotel looked like. I was looking for a hotel near the airport that would have shuttle service to the airport because my partner had a very early flight. Unfortunately, we could not even get shuttle service because shuttle did not start running until 6 am. Before getting in our room, the hallway carpet was wet and they were fixing the AC units on the rooms next to us on both sides and it was just a horrible first impression. Fortunately, the room was nice and we did not hear any more noise from the work being done on both sides of our room. After my partner left to the airport, I checked out around 10:30 am after being woken up by the noise from the outside construction. When I arrived at the front desk to check out, a different front desk agent just stared at me without saying anything, so I broke the awkward silence by saying "good morning, I'm checking out of Room #", and after repeating the nuber 3 times he finally found my reservation and said "where's the iron we let you borrow last night?" I obviously left it in the room because no one told me to bring it back so I went back up to get it. When I came back down and gave it back, and had to remind him about my room # again, and said "that's it". and I ironically said "Thanks for having me".
5 out of 5

Excellent location

Posted Mar 12, 2017 on Hotels
Excellent hotel ! Location to airport ( 10 minutes) clean , comfort ... very good staff ....
3 out of 5
for Everyone
by A verified traveler

custo beneficio

Posted May 23, 2017
bom hotel, cama confortavel, bom cafe da manha, justo pelo preço
3 out of 5
by A verified traveler from Costa Rica

Hotel Incómodo

Posted May 18, 2017
Pros: La cama
El hotel queda cerca del aeropuerto de en un área con pocos atractivos, tiene dos torres separadas y en nuestro caso nos tocó en la segunda, estaba lloviendo y tuvimos que pasar de una a la otra con el equipaje mojándonos, porque nadie nos ofreció paraguas ni habían a la vista.
5 out of 5
for Everyone
by A verified traveler from México

Buen descanso excelente cama y almohadas.

Posted May 10, 2017
Excelente servicio al aeropuerto. Faltó café en habitación.
4 out of 5
for Everyone
by A verified traveler from Santander

Nueva alternativa en Madrid

Posted Apr 17, 2017
Pros: Su ubicacion respecto al metro. Como en todos los hoteles NH, las "amenities" excelentes (jabon, champu, ...)
Cons: Aislar un poco mas las habitaciones del ruido de la autovia o de las personas que entran y salen
Location: Muy bien ubicado respecto al Metro. Hay ademas algunas alternativas a 5 min andando para comer, ir de "tapas", tomar una caña o desayunar
Creo que es un nuevo hotel NH en la zona de Barajas. Muy bien ubicado (a unos 200 mts de estacion Capricho Linea 5 del metro) en una zona muy tranquila aunque algo de ruido de la autovia cercana. La relacion precio calidad es muy buena aunque aun padece de los detalles de un hotel nuevo (tuberias que gotean o caja fuerte que no funciona). Tienen servicio desde y hacia el aeropuerto que esta a solo 15 min del hotel. Si mantienen los precios, lo seguire usando y lo recomiendo.
3 out of 5
by Mariko

This traveler left a rating score only Posted Mar 26, 2017 on Hotels
2 out of 5
by A verified traveler


Posted Mar 26, 2017 on Hotels