Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Utah

Modern hotel near Prado. Serious wifi problems

Posted Sep 17, 2016
Pros: Rooms are quite modern and clean
Cons: Wi-fi MUST be improved. Otherwise this hotel is unusable for modern day travelels.
Location: Parda and Thyssen-Bornemissza Museums are very close-by
Rooms are modern, but no bidet or bathtub. Biggest problem is the very slow, almost unusable wifi (supposed to be free wifi). They offer to upgrade you for 10 Euros per day, but we sampled that in NH Malaga: no difference. Very sad, that a supposedly four star hotel is unwilling to invest in modernizing its wifi system. There have been reviews of this hotel going back several years criticizing the wifi. If you care about the internet, do not use this hotel.
4 out of 5
by A verified traveler from paris

Hotel moderne confortable bien situe

Posted Sep 13, 2016
Acceuil excellent Confort parfait Literie tres confortable Proprete parfaite dela chambre et de la salle de bain Hall et couloirs terriblement sonores Quoique tres bruyant sur rue, il faut demander imperativement une chambre sur rue car certaines sur cour sont exigues et sans lumiere Climatisation en bon état de marche Personnel tres agreable L echange de chambre cour / rue s est effectuee sans probleme
4 out of 5
by A verified traveler from Texas

Great Hotel, a little noisy.

Posted Aug 14, 2016
If you have earplugs, this hotel is a 5-star experience. Rooms are on the smaller side, but still comfortable
5 out of 5
by A verified traveler from Nottingham, England

Exactly where I needed a hotel, close to Atocha St

Posted Jul 10, 2016
Pros: Location and character
Location: Tourist bus stopped outside. Atocha Station, botanical gardens and Retiro Park within reasonable walking distance
No fuss, only issue was two receptionists on when we checked in who could only speak a little English but surely this my problem not theirs!
4 out of 5
by YOONJU

This traveler left a rating score only Posted Jun 9, 2016 on Hotels
5 out of 5
by A verified traveler from Birmingham, UK

Very convenient for main station & tour bus stop.

Posted Jun 7, 2016
We arrived & departed from Atocha Station. Hotel just across road. As new visitors we found the tour bus useful. It stopped outside main hotel entrance. Breakfast in hotel was excellent. Reception staff were friendly and helpful.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 7, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 5, 2016 on Hotels
5 out of 5
by EDVAN DO NASCIMENTO from Niterói

Hotel mito

Posted Jun 1, 2016 on Hotels
Excelente hotel.
4 out of 5
by andrew from Good location

Posted May 29, 2016 on Hotels
Good thanks