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Response from Rubén Pastor (Guest Relations) on Mar 20, 2024
Dear Jassil,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
Response from Rubén Pastor (Guest Relations) on Mar 12, 2024
Dear Tony,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
Nice property and very clean rooms. All key attractions within 4 KM.
Ahmed
Stayed 2 nights in Dec 2023
Response from Rubén Pastor (Guest Relations) on Dec 7, 2023
Dear Ahmed,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
Response from Rubén Pastor (Guest Relations) on Dec 7, 2023
Dear John First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
The property is well located. The house keeper is very nice
However, the front desk male staff were very rude and unfriendly. Made us felt unwelcome.
Irene Yok Yee
Stayed 5 nights in Nov 2023
Response from Rubén Pastor (Guest Relations) on Nov 26, 2023
Dear Irene Yok Yee,Thank you very much for your time and your evaluation.We regret that your stay has not been completely satisfactory and it makes us think that there are points that require our attention.We hope to welcome you again and have the opportunity to show you the true experience in our Nh Madrid Principe de Vergara.Sincerely,Rubén PastorGuest Relations
8/10 Good
Tina
Nov 23, 2023
Tina
Stayed 5 nights in Nov 2023
Response from Rubén Pastor (Guest Relations) on Dec 14, 2023
Dear Tina,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
8/10 Good
Massiel, Santo domingo
Traveled with partner
Nov 14, 2023
Liked: Cleanliness, staff & service
I didn’t like the beds, they were too firm
Massiel
Stayed 1 night in Nov 2023
Response from Rubén Pastor (Guest Relations) on Nov 14, 2023
Dear Massiel,Thank you very much for your time and your evaluation.We regret that your stay has not been completely satisfactory and it makes us think that there are points that require our attention.We hope to welcome you again and have the opportunity to show you the true experience in our Nh Madrid Principe de Vergara.Sincerely,Rubén PastorGuest Relations
Response from Rubén Pastor (Guest Relations) on Nov 14, 2023
Estimado José,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan placentera, y desde luego, le garantizo que comentarios como el suyo son los que hacen que nuestra motivación en mejorar y ofrecer el mejor servicio posible crezca cada día.Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.Atentamente,Rubén PastorGuest Relations
6/10 Okay
Rachel, Doral
Traveled with partner
Nov 6, 2023
Is ok for short Bussines trip
Rachel
Stayed 2 nights in Nov 2023
Response from Rubén Pastor (Guest Relations) on Nov 7, 2023
Dear Rachel,Thank you very much for your time and your evaluation.We regret that your stay has not been completely satisfactory and it makes us think that there are points that require our attention.We hope to welcome you again and have the opportunity to show you the true experience in our Nh Madrid Principe de Vergara.Sincerely,Rubén PastorGuest Relations
Definitely away from the action, but the price was affordable. There is a metro station in walking distance. A city bus stops right in front of the hotel and takes you to Puerta del Sol. Parque de El Retiro is about a 30 minutes walk,
gregory
Stayed 2 nights in Oct 2023
Response from Rubén Pastor (Guest Relations) on Oct 17, 2023
Dear Gregory,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
10/10 Excellent
Dan
Oct 8, 2023
Dan
Stayed 2 nights in Oct 2023
Response from Rubén Pastor (Guest Relations) on Nov 3, 2023
Estimado Dan,Gracias por su opinión y por el tiempo que ha dedicado a compartirla con todos los usuarios de Expedia.comSoy Rubén, la persona responsable de Guest Relation, le agradecemos su comentario de nuestro hotel y nos alegramos que tuvieran una experiencia memorable con todos nosotros. Dispone de mi contacto para gestionar su próxima reserva y ser su contacto directo durante su estancia.Nos alegra que nuestros clientes se sientan como en casa y es todo un orgullo para nosotros saber que es así. Atentamente, Rubén Pastor
Very close to transportation and a nice neighborhood.
Roberto
Stayed 1 night in Sep 2023
Response from Rubén Pastor (Guest Relations) on Oct 3, 2023
Dear Roberto,Thank you very much for your time and your evaluation.We regret that your stay has not been completely satisfactory and it makes us think that there are points that require our attention.We hope to welcome you again and have the opportunity to show you the true experience in our Nh Madrid Principe de Vergara.Sincerely,Rubén PastorGuest Relations
Response from Rubén Pastor (Guest Relations) on Oct 3, 2023
Dear Bashar,It was a pleasure to welcome you and we thank you for your kind comments.We are pleased that we met your expectations. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding.It's also great to know that our location was ideal for you.It would be our pleasure to have you return on another occasion.Very best wishes,Rubén Pastor, Guest Relations
10/10 Excellent
Lara
Oct 1, 2023
Lara
Stayed 1 night in Sep 2023
Response from Rubén Pastor (Guest Relations) on Oct 24, 2023
Estimada Lara,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan placentera, y desde luego, le garantizo que comentarios como el suyo son los que hacen que nuestra motivación en mejorar y ofrecer el mejor servicio posible crezca cada día.Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.Atentamente,Rubén PastorGuest Relations
8/10 Good
Leila Margarida, Richmond
Traveled with group
Sep 25, 2023
Good hotel
Leila Margarida
Stayed 1 night in Sep 2023
Response from Rubén Pastor (Guest Relations) on Sep 26, 2023
Dear Leila Margarida,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
6/10 Okay
Olivier, Zug
Traveled with partner
Sep 18, 2023
Liked: Staff & service
Parking is very steep and was not really practical for my vehicule. Room received was just in front of the elevator which making a lot of noise.
Olivier
Stayed 2 nights in Sep 2023
Response from Rubén Pastor (Guest Relations) on Sep 21, 2023
Dear Olivier,Thank you very much for your time and your evaluation.We regret that your stay has not been completely satisfactory and it makes us think that there are points that require our attention.We hope to welcome you again and have the opportunity to show you the true experience in our Nh Madrid Principe de Vergara.Sincerely,Rubén PastorGuest Relations
8/10 Good
Jose
Aug 31, 2023
Jose
Stayed 6 nights in Aug 2023
Response from Rubén Pastor (Guest Relations) on Sep 21, 2023
Estimado José,Agradecemos sinceramente su alta valoración y el tiempo dedicado a compartir su experiencia en el Nh Príncipe de Vergara.Para nosotros es muy importante el feedback de los clientes ya que nos ayuda a seguir ofreciendo el mejor servicio posible. Es todo un orgullo que haya salido tan contento de nuestro hotel y esperamos que la siguiente vez que venga, superemos del todo sus expectativas y así alcanzar la mejor nota posible.Rubén PastorGuest Relations
Thank you for providing me with a professional staff, a perfectly organized room, and the additional offer of storing my bags at no additional cost. I greatly appreciate your efforts in ensuring that my first day in Spain was enjoyable.
David
Stayed 1 night in Aug 2023
Response from Rubén Pastor (Guest Relations) on Sep 11, 2023
Dear David, First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
Response from Rubén Pastor (Guest Relations) on Sep 11, 2023
Dear Daniela,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
It was perfect for what I needed, a place to sleep for the night in between flights. The staff was very friendly and helpful.
Brittany
Stayed 1 night in Aug 2023
Response from Rubén Pastor (Guest Relations) on Sep 11, 2023
Dear Brittany,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
Like everything except that it didn’t had baggage personal
gladys
Stayed 2 nights in Jul 2023
Response from Rubén Pastor (Guest Relations) on Jul 26, 2023
Dear Gladys,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
10/10 Excellent
Laurie
Jul 22, 2023
Laurie
Stayed 3 nights in Jul 2023
Response from Rubén Pastor (Guest Relations) on Sep 11, 2023
Dear Laurie,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
8/10 Good
Sigridur
Jul 7, 2023
Sigridur
Stayed 4 nights in Jul 2023
Response from Rubén Pastor (Guest Relations) on Jul 28, 2023
Dear Sigridur,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
Response from Rubén Pastor (Guest Relations) on Jun 26, 2023
Estimado Oswaldo,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan placentera, y desde luego, le garantizo que comentarios como el suyo son los que hacen que nuestra motivación en mejorar y ofrecer el mejor servicio posible crezca cada día.Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.Atentamente,Rubén PastorGuest Relations
Response from Rubén Pastor (Guest Relations) on Jun 22, 2023
Dear Mariana,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
4/10 Poor
Haroldo, New York
Traveled with partner
Jun 10, 2023
Liked: Amenities
Disliked: Property conditions & facilities
Level of cleanliness unsatisfactory.
Haroldo
Stayed 3 nights in Jun 2023
Response from Rubén Pastor (Guest Relations) on Jun 13, 2023
Dear Haroldo,Thank you very much for your valuable time and kind comments.We are concerned about the latest misunderstanding during your recent stay.We would like to express our apologies for all the inconvenience that may be caused, we can assure you that this is an unusual situation at our NH Principe de Vergara hotel. In accordance with Nh's quality standards, we are always committed to providing the best to all our distinguished guests. Immediate follow-up and action on our part is certainly necessary for a proper resolution! Regarding your stay, we would like to guarantee a special and personalized follow-up of your matter, so please, if you do not mind, provide us with a personal contact such as a telephone number, so that the hotel management can contact you. contact you, for more questions and resolutions!Once again, please accept our apologies for this unfortunate misunderstanding. We hope to continue counting on your loyalty to Nh Madrid Príncipe de Vergara.King regards,Rubén PastorGuest relations
10/10 Excellent
Maria
May 30, 2023
Maria
Stayed 3 nights in May 2023
Response from Rubén Pastor (Guest Relations) on Jun 22, 2023
Estimada Maria,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan placentera, y desde luego, le garantizo que comentarios como el suyo son los que hacen que nuestra motivación en mejorar y ofrecer el mejor servicio posible crezca cada día.Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.Atentamente,Rubén PastorGuest Relations
Response from Rubén Pastor (Guest Relations) on May 23, 2023
Estimada María,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan placentera, y desde luego, le garantizo que comentarios como el suyo son los que hacen que nuestra motivación en mejorar y ofrecer el mejor servicio posible crezca cada día.Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.Atentamente,Rubén PastorGuest Relations
6/10 Okay
Louis
Traveled with partner
May 1, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Having to walk up with your luggage excessive number of steps to get to the lobby. No ramp available. No baggage handlers or porters available only people behind the desk.
Louis
Stayed 1 night in Apr 2023
Response from Rubén Pastor (Guest Relations) on May 7, 2023
Dear Louis,Thank you very much for your time and your evaluation.We regret that your stay has not been completely satisfactory and it makes us think that there are points that require our attention.We hope to welcome you again and have the opportunity to show you the true experience in our Nh Madrid Principe de Vergara.Sincerely,Rubén PastorGuest Relations
Response from Rubén Pastor (Guest Relations) on May 7, 2023
Dear Jodie,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
10/10 Excellent
Catalina
Feb 26, 2023
Catalina
Stayed 1 night in Feb 2023
Response from Rubén Pastor (Guest Relations) on Mar 21, 2023
Estimada Catalina,Gracias por dejarnos esta reseña y compartir sus comentarios sobre su estancia en el hotel Nh Príncipe de Vergara.Ha sido un placer recibirte y nos gustaría verte cuando vuelvas a visitar Madrid.Nos alegra ver que ha disfrutado de nuestro hotel. La próxima vez, no dude en probar todas nuestras instalaciones, que estamos seguros de que quedará encantado.Atentamente,Rubén Pastor (Guest Relations)
Response from Rubén Pastor ( Guest Relations ) on Feb 16, 2023
Dear Bruno,Thank you very much for your time and your evaluation.We regret that your stay has not been completely satisfactory and it makes us think that there are points that require our attention.We hope to welcome you again and have the opportunity to show you the true experience in our Nh Madrid Principe de Vergara.Sincerely,Rubén PastorGuest Relations
Response from Rubén Pastor ( Guest Relations ) on Feb 7, 2023
Estimada Tania,Agradecemos sinceramente su alta valoración y el tiempo dedicado a compartir su experiencia en el Nh Príncipe de Vergara.Para nosotros es muy importante el feedback de los clientes ya que nos ayuda a seguir ofreciendo el mejor servicio posible. Es todo un orgullo que haya salido tan contento de nuestro hotel y esperamos que la siguiente vez que venga, superemos del todo sus expectativas y así alcanzar la mejor nota posible.Rubén PastorGuest Relations
Excelentes intalaciones, muy buena ubicacion, definitivamente volveria mil veces!
Nelson
Response from Rubén Pastor ( Guest Relations ) on Feb 7, 2023
Estimado Nelson,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan placentera, y desde luego, le garantizo que comentarios como el suyo son los que hacen que nuestra motivación en mejorar y ofrecer el mejor servicio posible crezca cada día.Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.Atentamente,Rubén PastorGuest Relations
Response from Rubén Pastor ( Guest Relations ) on Jan 17, 2023
Dear John First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
The hotel was actually very nice but they clearly are not honoring the vip perks for expedia. At the moment I could checked available suites and better rooms and they said their were non available for upgrades.
JOSE
Response from Rubén Pastor ( Guest Relations ) on Jan 17, 2023
Dear Guest,We are sorry that your recent stay at NH Principe de Vergara did not meet your expectations. For us, the treatment of our guests is very important and we feel that, in your case, you did not perceive it this way.We would appreciate it if you could contact us personally to learn more about the reason for your dissatisfaction and to have the opportunity to improve your experience with us on your next visit to Madrid.Sincerely,Ruben Pastor ( Guest Relations )
6/10 Okay
Eduardo
Oct 21, 2022
Eduardo
Stayed 4 nights in Oct 2022
Response from Rubén Pastor Guest Relations on Oct 25, 2022
Estimado Eduardo,Gracias por su opinión y por el tiempo que ha dedicado a compartirla con todos los usuarios de Expedia.com Soy Rubén, la persona responsable de Guest Relation, le agradecemos su comentario de nuestro hotel y nos alegramos que tuvieran una experiencia memorable con todos nosotros. Dispone de mi contacto para gestionar su próxima reserva y ser su contacto directo durante su estancia.Nos alegra que nuestros clientes se sientan como en casa y es todo un orgullo para nosotros saber que es así. Atentamente, Rubén Pastor
Response from Rubén Pastor Guest Relations on Oct 25, 2022
Estimado Rodrigo,Gracias por su opinión y por el tiempo que ha dedicado a compartirla con todos los usuarios de Expedia.com Soy Rubén, la persona responsable de Guest Relation, le agradecemos su comentario de nuestro hotel y nos alegramos que tuvieran una experiencia memorable con todos nosotros. Dispone de mi contacto para gestionar su próxima reserva y ser su contacto directo durante su estancia.Nos alegra que nuestros clientes se sientan como en casa y es todo un orgullo para nosotros saber que es así. Atentamente, Rubén Pastor
10/10 Excellent
Guillermo
Oct 19, 2022
Guillermo
Stayed 6 nights in Oct 2022
Response from Rubén Pastor Guest Relations on Oct 25, 2022
Estimado Guillermo,Gracias por su opinión y por el tiempo que ha dedicado a compartirla con todos los usuarios de Expedia.comSoy Rubén, la persona responsable de Guest Relation, le agradecemos su comentario de nuestro hotel y nos alegramos que tuvieran una experiencia memorable con todos nosotros. Dispone de mi contacto para gestionar su próxima reserva y ser su contacto directo durante su estancia.Nos alegra que nuestros clientes se sientan como en casa y es todo un orgullo para nosotros saber que es así. Atentamente, Rubén Pastor
Extremely convenient to get to from 2 metro stations which connect up to all parts of Madrif
Fiona
Stayed 3 nights in Sep 2022
Response from Rubén Pastor Guest Relations on Oct 4, 2022
Dear Fiona,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)
Overall very great! Location is near transit I was able to get to and from the airport in about 30min! The location is on a busy street but not too busy.
Darrel
Stayed 2 nights in Sep 2022
Response from Rubén Pastor Guest Relations on Sep 10, 2022
Dear Darrel,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de VergaraWe hope to be able to welcome you soon again in our hotelWe remain at your entire disposalYour faithfullyKing regardsRubén Pastor
Response from Rubén Pastor Guest Relations on Sep 10, 2022
Dear Javier, First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor
2/10 Terrible
Gary
Business traveler
Jul 10, 2022
I recongized that the hotel has a no cancelation policy, however when I realized I was double booked, i tried to change the dates, but this too is fixed in stone. I know I lost the cost of a nights accommodation and didn't even chech in. Nor will I ever.
Gary
Stayed 1 night in Jul 2022
10/10 Excellent
Anna Daniella
Jul 6, 2022
Anna Daniella
Stayed 2 nights in Jul 2022
Response from Rubén Pastor Guest Relations on Jul 13, 2022
Estimado Anna Daniella,
Gracias por su opinión y por el tiempo que ha dedicado a compartirla con todos los usuarios de Expedia.
Soy Rubén, la persona responsable de Guest Relation, le agradecemos su comentario de nuestro hotel y nos alegramos que tuvieran una experiencia memorable con todos nosotros.
Nos alegra que nuestros clientes se sientan como en casa y es todo un orgullo para nosotros saber que es así.
Esperamos poder contar de nuevo con su presencia y aprovecho la ocasión para enviarle un cordial saludo.
Atentamente,
Rubén Pastor
8/10 Good
Jorge, Boynton Beach
Jun 3, 2022
Liked: Cleanliness, staff & service
Really good area staff really nice
Jorge
Stayed 1 night in May 2022
Response from Rubén Pastor Guest Relations on Jun 21, 2022
Dear Jorge,
First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara
We hope to be able to welcome you soon again in our hotel
We remain at your entire disposal
Your faithfully
King regards
Rubén Pastor
The NH hotels are a very nice mid-end hotel, that fits the budget and it is clean and comfortable.
LUIS OMAR
Stayed 9 nights in May 2022
Response from Rubén Pastor Guest Relations on Jun 21, 2022
Dear Luis Omar,
First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara
We hope to be able to welcome you soon again in our hotel
We remain at your entire disposal
Your faithfully
King regards
Rubén Pastor
Response from Rubén Pastor Guest Relations on Jun 21, 2022
Estimado cliente,
Gracias por su opinión y por el tiempo que ha dedicado a compartirla con todos los usuarios de Expedia.com.
Soy Rubén, la persona responsable de Guest Relation, le agradecemos su comentario de nuestro hotel y nos alegramos que tuvieran una experiencia memorable con todos nosotros.
Nos alegra que nuestros clientes se sientan como en casa y es todo un orgullo para nosotros saber que es así.
Esperamos poder contar de nuevo con su presencia y aprovecho la ocasión para enviarle un cordial saludo.
Atentamente,
Rubén Pastor
Response from Rubén Pastor Guest Relations on Jun 21, 2022
Dear Kumar,
First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara
We hope to be able to welcome you soon again in our hotel
We remain at your entire disposal
Your faithfully
King regards
Rubén Pastor
Response from Rubén Pastor Guest Relations on Jun 21, 2022
Dear William,
First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara
We hope to be able to welcome you soon again in our hotel
We remain at your entire disposal
Your faithfully
King regards
Rubén Pastor
Transport links to airport and madrid tourist areas are good.
Nigel
Stayed 2 nights in Apr 2022
Response from Rubén Pastor Guest Relations on Apr 25, 2022
Dear Nigel,
First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara
We hope to be able to welcome you soon again in our hotel
We remain at your entire disposal
Your faithfully
King regards
Rubén Pastor