Meeting facility

Reviews of NH Madrid Príncipe de Vergara

4 out of 5
NH Madrid Príncipe de Vergara
Calle del Principe de Vergara, 92, Madrid, Madrid

Reviews

8.8

Excellent

Rating 10 - Excellent. 388 out of 789 reviews" "
Rating 8 - Good. 321 out of 789 reviews" "
Rating 6 - Okay. 57 out of 789 reviews" "
Rating 4 - Poor. 10 out of 789 reviews" "
Rating 2 - Terrible. 13 out of 789 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jassil

Business traveler
Liked: Cleanliness, property conditions & facilities
Is well located.
Stayed 1 night in Mar 2024
Response from Rubén Pastor (Guest Relations) on Mar 20, 2024
Dear Jassil,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for a corporate stay.
Stayed 1 night in Mar 2024
Response from Rubén Pastor (Guest Relations) on Mar 12, 2024
Dear Tony,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and very clean rooms. All key attractions within 4 KM.
Stayed 2 nights in Dec 2023
Response from Rubén Pastor (Guest Relations) on Dec 7, 2023
Dear Ahmed,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Nov 2023
Response from Rubén Pastor (Guest Relations) on Dec 7, 2023
Dear John First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

8/10 Good

Irene Yok Yee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located. The house keeper is very nice However, the front desk male staff were very rude and unfriendly. Made us felt unwelcome.
Stayed 5 nights in Nov 2023
Response from Rubén Pastor (Guest Relations) on Nov 26, 2023
Dear Irene Yok Yee,Thank you very much for your time and your evaluation.We regret that your stay has not been completely satisfactory and it makes us think that there are points that require our attention.We hope to welcome you again and have the opportunity to show you the true experience in our Nh Madrid Principe de Vergara.Sincerely,Rubén PastorGuest Relations

8/10 Good

Tina

Stayed 5 nights in Nov 2023
Response from Rubén Pastor (Guest Relations) on Dec 14, 2023
Dear Tina,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

8/10 Good

Massiel, Santo domingo

Traveled with partner
Liked: Cleanliness, staff & service
I didn’t like the beds, they were too firm
Stayed 1 night in Nov 2023
Response from Rubén Pastor (Guest Relations) on Nov 14, 2023
Dear Massiel,Thank you very much for your time and your evaluation.We regret that your stay has not been completely satisfactory and it makes us think that there are points that require our attention.We hope to welcome you again and have the opportunity to show you the true experience in our Nh Madrid Principe de Vergara.Sincerely,Rubén PastorGuest Relations

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Rubén Pastor (Guest Relations) on Nov 14, 2023
Estimado José,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan placentera, y desde luego, le garantizo que comentarios como el suyo son los que hacen que nuestra motivación en mejorar y ofrecer el mejor servicio posible crezca cada día.Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.Atentamente,Rubén PastorGuest Relations

6/10 Okay

Rachel, Doral

Traveled with partner
Is ok for short Bussines trip
Stayed 2 nights in Nov 2023
Response from Rubén Pastor (Guest Relations) on Nov 7, 2023
Dear Rachel,Thank you very much for your time and your evaluation.We regret that your stay has not been completely satisfactory and it makes us think that there are points that require our attention.We hope to welcome you again and have the opportunity to show you the true experience in our Nh Madrid Principe de Vergara.Sincerely,Rubén PastorGuest Relations

10/10 Excellent

gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely away from the action, but the price was affordable. There is a metro station in walking distance. A city bus stops right in front of the hotel and takes you to Puerta del Sol. Parque de El Retiro is about a 30 minutes walk,
Stayed 2 nights in Oct 2023
Response from Rubén Pastor (Guest Relations) on Oct 17, 2023
Dear Gregory,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

10/10 Excellent

Dan

Stayed 2 nights in Oct 2023
Response from Rubén Pastor (Guest Relations) on Nov 3, 2023
Estimado Dan,Gracias por su opinión y por el tiempo que ha dedicado a compartirla con todos los usuarios de Expedia.comSoy Rubén, la persona responsable de Guest Relation, le agradecemos su comentario de nuestro hotel y nos alegramos que tuvieran una experiencia memorable con todos nosotros. Dispone de mi contacto para gestionar su próxima reserva y ser su contacto directo durante su estancia.Nos alegra que nuestros clientes se sientan como en casa y es todo un orgullo para nosotros saber que es así. Atentamente, Rubén Pastor

6/10 Okay

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to transportation and a nice neighborhood.
Stayed 1 night in Sep 2023
Response from Rubén Pastor (Guest Relations) on Oct 3, 2023
Dear Roberto,Thank you very much for your time and your evaluation.We regret that your stay has not been completely satisfactory and it makes us think that there are points that require our attention.We hope to welcome you again and have the opportunity to show you the true experience in our Nh Madrid Principe de Vergara.Sincerely,Rubén PastorGuest Relations

10/10 Excellent

Bashar, Amman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel.
Stayed 3 nights in Sep 2023
Response from Rubén Pastor (Guest Relations) on Oct 3, 2023
Dear Bashar,It was a pleasure to welcome you and we thank you for your kind comments.We are pleased that we met your expectations. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding.It's also great to know that our location was ideal for you.It would be our pleasure to have you return on another occasion.Very best wishes,Rubén Pastor, Guest Relations

10/10 Excellent

Lara

Stayed 1 night in Sep 2023
Response from Rubén Pastor (Guest Relations) on Oct 24, 2023
Estimada Lara,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan placentera, y desde luego, le garantizo que comentarios como el suyo son los que hacen que nuestra motivación en mejorar y ofrecer el mejor servicio posible crezca cada día.Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.Atentamente,Rubén PastorGuest Relations

8/10 Good

Leila Margarida, Richmond

Traveled with group
Good hotel
Stayed 1 night in Sep 2023
Response from Rubén Pastor (Guest Relations) on Sep 26, 2023
Dear Leila Margarida,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

6/10 Okay

Olivier, Zug

Traveled with partner
Liked: Staff & service
Parking is very steep and was not really practical for my vehicule. Room received was just in front of the elevator which making a lot of noise.
Stayed 2 nights in Sep 2023
Response from Rubén Pastor (Guest Relations) on Sep 21, 2023
Dear Olivier,Thank you very much for your time and your evaluation.We regret that your stay has not been completely satisfactory and it makes us think that there are points that require our attention.We hope to welcome you again and have the opportunity to show you the true experience in our Nh Madrid Principe de Vergara.Sincerely,Rubén PastorGuest Relations

8/10 Good

Jose

Stayed 6 nights in Aug 2023
Response from Rubén Pastor (Guest Relations) on Sep 21, 2023
Estimado José,Agradecemos sinceramente su alta valoración y el tiempo dedicado a compartir su experiencia en el Nh Príncipe de Vergara.Para nosotros es muy importante el feedback de los clientes ya que nos ayuda a seguir ofreciendo el mejor servicio posible. Es todo un orgullo que haya salido tan contento de nuestro hotel y esperamos que la siguiente vez que venga, superemos del todo sus expectativas y así alcanzar la mejor nota posible.Rubén PastorGuest Relations

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for providing me with a professional staff, a perfectly organized room, and the additional offer of storing my bags at no additional cost. I greatly appreciate your efforts in ensuring that my first day in Spain was enjoyable.
Stayed 1 night in Aug 2023
Response from Rubén Pastor (Guest Relations) on Sep 11, 2023
Dear David, First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

10/10 Excellent

Daniela, Rock hill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area and clean hotel
Stayed 3 nights in Aug 2023
Response from Rubén Pastor (Guest Relations) on Sep 11, 2023
Dear Daniela,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what I needed, a place to sleep for the night in between flights. The staff was very friendly and helpful.
Stayed 1 night in Aug 2023
Response from Rubén Pastor (Guest Relations) on Sep 11, 2023
Dear Brittany,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

10/10 Excellent

gladys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything except that it didn’t had baggage personal
Stayed 2 nights in Jul 2023
Response from Rubén Pastor (Guest Relations) on Jul 26, 2023
Dear Gladys,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

10/10 Excellent

Laurie

Stayed 3 nights in Jul 2023
Response from Rubén Pastor (Guest Relations) on Sep 11, 2023
Dear Laurie,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

8/10 Good

Sigridur

Stayed 4 nights in Jul 2023
Response from Rubén Pastor (Guest Relations) on Jul 28, 2023
Dear Sigridur,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

10/10 Excellent

Oswaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Rubén Pastor (Guest Relations) on Jun 26, 2023
Estimado Oswaldo,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan placentera, y desde luego, le garantizo que comentarios como el suyo son los que hacen que nuestra motivación en mejorar y ofrecer el mejor servicio posible crezca cada día.Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.Atentamente,Rubén PastorGuest Relations

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Jun 2023
Response from Rubén Pastor (Guest Relations) on Jun 22, 2023
Dear Mariana,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

4/10 Poor

Haroldo, New York

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Level of cleanliness unsatisfactory.
Stayed 3 nights in Jun 2023
Response from Rubén Pastor (Guest Relations) on Jun 13, 2023
Dear Haroldo,Thank you very much for your valuable time and kind comments.We are concerned about the latest misunderstanding during your recent stay.We would like to express our apologies for all the inconvenience that may be caused, we can assure you that this is an unusual situation at our NH Principe de Vergara hotel. In accordance with Nh's quality standards, we are always committed to providing the best to all our distinguished guests. Immediate follow-up and action on our part is certainly necessary for a proper resolution! Regarding your stay, we would like to guarantee a special and personalized follow-up of your matter, so please, if you do not mind, provide us with a personal contact such as a telephone number, so that the hotel management can contact you. contact you, for more questions and resolutions!Once again, please accept our apologies for this unfortunate misunderstanding. We hope to continue counting on your loyalty to Nh Madrid Príncipe de Vergara.King regards,Rubén PastorGuest relations

10/10 Excellent

Maria

Stayed 3 nights in May 2023
Response from Rubén Pastor (Guest Relations) on Jun 22, 2023
Estimada Maria,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan placentera, y desde luego, le garantizo que comentarios como el suyo son los que hacen que nuestra motivación en mejorar y ofrecer el mejor servicio posible crezca cada día.Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.Atentamente,Rubén PastorGuest Relations

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Rubén Pastor (Guest Relations) on May 23, 2023
Estimada María,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan placentera, y desde luego, le garantizo que comentarios como el suyo son los que hacen que nuestra motivación en mejorar y ofrecer el mejor servicio posible crezca cada día.Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.Atentamente,Rubén PastorGuest Relations

6/10 Okay

Louis

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Having to walk up with your luggage excessive number of steps to get to the lobby. No ramp available. No baggage handlers or porters available only people behind the desk.
Stayed 1 night in Apr 2023
Response from Rubén Pastor (Guest Relations) on May 7, 2023
Dear Louis,Thank you very much for your time and your evaluation.We regret that your stay has not been completely satisfactory and it makes us think that there are points that require our attention.We hope to welcome you again and have the opportunity to show you the true experience in our Nh Madrid Principe de Vergara.Sincerely,Rubén PastorGuest Relations

8/10 Good

Jodie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean
Stayed 1 night in Apr 2023
Response from Rubén Pastor (Guest Relations) on May 7, 2023
Dear Jodie,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

10/10 Excellent

Catalina

Stayed 1 night in Feb 2023
Response from Rubén Pastor (Guest Relations) on Mar 21, 2023
Estimada Catalina,Gracias por dejarnos esta reseña y compartir sus comentarios sobre su estancia en el hotel Nh Príncipe de Vergara.Ha sido un placer recibirte y nos gustaría verte cuando vuelvas a visitar Madrid.Nos alegra ver que ha disfrutado de nuestro hotel. La próxima vez, no dude en probar todas nuestras instalaciones, que estamos seguros de que quedará encantado.Atentamente,Rubén Pastor (Guest Relations)

8/10 Good

Bruno

Liked: Staff & service, amenities, property conditions & facilities
The smell in my room was weird
Stayed 2 nights in Feb 2023
Response from Rubén Pastor ( Guest Relations ) on Feb 16, 2023
Dear Bruno,Thank you very much for your time and your evaluation.We regret that your stay has not been completely satisfactory and it makes us think that there are points that require our attention.We hope to welcome you again and have the opportunity to show you the true experience in our Nh Madrid Principe de Vergara.Sincerely,Rubén PastorGuest Relations

8/10 Good

Tania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Rubén Pastor ( Guest Relations ) on Feb 7, 2023
Estimada Tania,Agradecemos sinceramente su alta valoración y el tiempo dedicado a compartir su experiencia en el Nh Príncipe de Vergara.Para nosotros es muy importante el feedback de los clientes ya que nos ayuda a seguir ofreciendo el mejor servicio posible. Es todo un orgullo que haya salido tan contento de nuestro hotel y esperamos que la siguiente vez que venga, superemos del todo sus expectativas y así alcanzar la mejor nota posible.Rubén PastorGuest Relations

10/10 Excellent

Nelson, Santo Domingo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes intalaciones, muy buena ubicacion, definitivamente volveria mil veces!
Response from Rubén Pastor ( Guest Relations ) on Feb 7, 2023
Estimado Nelson,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan placentera, y desde luego, le garantizo que comentarios como el suyo son los que hacen que nuestra motivación en mejorar y ofrecer el mejor servicio posible crezca cada día.Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.Atentamente,Rubén PastorGuest Relations

8/10 Good

Lucien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Rubén Pastor ( Guest Relations ) on Jan 17, 2023
Dear John First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

4/10 Poor

JOSE

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was actually very nice but they clearly are not honoring the vip perks for expedia. At the moment I could checked available suites and better rooms and they said their were non available for upgrades.
Response from Rubén Pastor ( Guest Relations ) on Jan 17, 2023
Dear Guest,We are sorry that your recent stay at NH Principe de Vergara did not meet your expectations. For us, the treatment of our guests is very important and we feel that, in your case, you did not perceive it this way.We would appreciate it if you could contact us personally to learn more about the reason for your dissatisfaction and to have the opportunity to improve your experience with us on your next visit to Madrid.Sincerely,Ruben Pastor ( Guest Relations )

6/10 Okay

Eduardo

Stayed 4 nights in Oct 2022
Response from Rubén Pastor Guest Relations on Oct 25, 2022
Estimado Eduardo,Gracias por su opinión y por el tiempo que ha dedicado a compartirla con todos los usuarios de Expedia.com Soy Rubén, la persona responsable de Guest Relation, le agradecemos su comentario de nuestro hotel y nos alegramos que tuvieran una experiencia memorable con todos nosotros. Dispone de mi contacto para gestionar su próxima reserva y ser su contacto directo durante su estancia.Nos alegra que nuestros clientes se sientan como en casa y es todo un orgullo para nosotros saber que es así. Atentamente, Rubén Pastor

8/10 Good

Rodrigo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was ok
Stayed 1 night in Oct 2022
Response from Rubén Pastor Guest Relations on Oct 25, 2022
Estimado Rodrigo,Gracias por su opinión y por el tiempo que ha dedicado a compartirla con todos los usuarios de Expedia.com Soy Rubén, la persona responsable de Guest Relation, le agradecemos su comentario de nuestro hotel y nos alegramos que tuvieran una experiencia memorable con todos nosotros. Dispone de mi contacto para gestionar su próxima reserva y ser su contacto directo durante su estancia.Nos alegra que nuestros clientes se sientan como en casa y es todo un orgullo para nosotros saber que es así. Atentamente, Rubén Pastor

10/10 Excellent

Guillermo

Stayed 6 nights in Oct 2022
Response from Rubén Pastor Guest Relations on Oct 25, 2022
Estimado Guillermo,Gracias por su opinión y por el tiempo que ha dedicado a compartirla con todos los usuarios de Expedia.comSoy Rubén, la persona responsable de Guest Relation, le agradecemos su comentario de nuestro hotel y nos alegramos que tuvieran una experiencia memorable con todos nosotros. Dispone de mi contacto para gestionar su próxima reserva y ser su contacto directo durante su estancia.Nos alegra que nuestros clientes se sientan como en casa y es todo un orgullo para nosotros saber que es así. Atentamente, Rubén Pastor

10/10 Excellent

Fiona

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely convenient to get to from 2 metro stations which connect up to all parts of Madrif
Stayed 3 nights in Sep 2022
Response from Rubén Pastor Guest Relations on Oct 4, 2022
Dear Fiona,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor (Guest Relations)

8/10 Good

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very great! Location is near transit I was able to get to and from the airport in about 30min! The location is on a busy street but not too busy.
Stayed 2 nights in Sep 2022
Response from Rubén Pastor Guest Relations on Sep 10, 2022
Dear Darrel,First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de VergaraWe hope to be able to welcome you soon again in our hotelWe remain at your entire disposalYour faithfullyKing regardsRubén Pastor

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK
Stayed 6 nights in Jul 2022
Response from Rubén Pastor Guest Relations on Sep 10, 2022
Dear Javier, First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor

2/10 Terrible

Gary

Business traveler
I recongized that the hotel has a no cancelation policy, however when I realized I was double booked, i tried to change the dates, but this too is fixed in stone. I know I lost the cost of a nights accommodation and didn't even chech in. Nor will I ever.
Stayed 1 night in Jul 2022

10/10 Excellent

Anna Daniella

Stayed 2 nights in Jul 2022
Response from Rubén Pastor Guest Relations on Jul 13, 2022
Estimado Anna Daniella, Gracias por su opinión y por el tiempo que ha dedicado a compartirla con todos los usuarios de Expedia. Soy Rubén, la persona responsable de Guest Relation, le agradecemos su comentario de nuestro hotel y nos alegramos que tuvieran una experiencia memorable con todos nosotros. Nos alegra que nuestros clientes se sientan como en casa y es todo un orgullo para nosotros saber que es así. Esperamos poder contar de nuevo con su presencia y aprovecho la ocasión para enviarle un cordial saludo. Atentamente, Rubén Pastor

8/10 Good

Jorge, Boynton Beach

Liked: Cleanliness, staff & service
Really good area staff really nice
Stayed 1 night in May 2022
Response from Rubén Pastor Guest Relations on Jun 21, 2022
Dear Jorge, First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor

10/10 Excellent

LUIS OMAR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The NH hotels are a very nice mid-end hotel, that fits the budget and it is clean and comfortable.
Stayed 9 nights in May 2022
Response from Rubén Pastor Guest Relations on Jun 21, 2022
Dear Luis Omar, First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Rubén Pastor Guest Relations on Jun 21, 2022
Estimado cliente, Gracias por su opinión y por el tiempo que ha dedicado a compartirla con todos los usuarios de Expedia.com. Soy Rubén, la persona responsable de Guest Relation, le agradecemos su comentario de nuestro hotel y nos alegramos que tuvieran una experiencia memorable con todos nosotros. Nos alegra que nuestros clientes se sientan como en casa y es todo un orgullo para nosotros saber que es así. Esperamos poder contar de nuevo con su presencia y aprovecho la ocasión para enviarle un cordial saludo. Atentamente, Rubén Pastor

10/10 Excellent

Kumar

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice and clean and friendly staff
Stayed 2 nights in May 2022
Response from Rubén Pastor Guest Relations on Jun 21, 2022
Dear Kumar, First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2022
Response from Rubén Pastor Guest Relations on Jun 21, 2022
Dear William, First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor

10/10 Excellent

Nigel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transport links to airport and madrid tourist areas are good.
Stayed 2 nights in Apr 2022
Response from Rubén Pastor Guest Relations on Apr 25, 2022
Dear Nigel, First of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hoteles, and for having send us your comments regarding your stay at our hotel, NH Principe de Vergara We hope to be able to welcome you soon again in our hotel We remain at your entire disposal Your faithfully King regards Rubén Pastor