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Reviews of NH Madrid Ribera del Manzanares

4 out of 5
NH Madrid Ribera del Manzanares
Paseo de la Virgen del Puerto, 57, Madrid, Madrid

Reviews

8.8

Excellent

Rating 10 - Excellent. 360 out of 759 reviews" "
Rating 8 - Good. 316 out of 759 reviews" "
Rating 6 - Okay. 60 out of 759 reviews" "
Rating 4 - Poor. 16 out of 759 reviews" "
Rating 2 - Terrible. 7 out of 759 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Danish

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Comfortable stay. Lovely room
Stayed 1 night in Apr 2024

8/10 Good

Michael, Newton-Le-Willows

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Victor M. Fran on Apr 13, 2024
Dear Michael, thank you very much for your positive evaluation regarding your experience while staying at your home by the Manzanares River shore in Madrid. Thank you very much for choosing us as your destination. We are longing to see you any time soon in one of our Minor Hotels.

10/10 Excellent

SALWAN

Stayed 3 nights in Mar 2024
Response from Victor M. Fran on Apr 1, 2024
Dear Salwan, thank you so much for your nice review regarding your experience while staying with us at your home by the Manzanares River shore. We are longing to welcome you again in one of our Minor hotels very soon.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Victor M. Fran on Feb 19, 2024
Estimado Javier, muchas gracias por tan motivadora evaluaciòn acerca de su estancia entre nosotros en su casa de La Ribera del Manzanares. MUchas gracias por habernos elegido para su estancia en Madrid. Esperamos verle de nuevo muy pronto en uno de nuestros hoteles NH.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The staff were really helpful and had every answer to my questions. The room was nice and clean. The cleaning staff would make sure the room was clean and neat everyday day.
Stayed 4 nights in Jan 2024
Response from Victor M. Fran on Jan 18, 2024
Dear David, thank you so much for such a nice review regarding your stay among us at your hole by the Manzanares River Shore. We are longing to see you again any time soon during your next visit to Madrid. Thank you for chooisng us. Kind regards

10/10 Excellent

Hernan Del

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Victor M. Fran on Jan 12, 2024
Dear Hernan, thank you so much for such a fantastic evaluation over your experience while staying at your Home in Madrid. We are longing to see you any time soon in one of our Minor Hotels. Thank you for choosing us.

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel accommodations and service. Hotel staff was was wonderful. Great location, to go for a walk in the afternoons and it was at 10 minutes away by bus or taxi from Madrid Center. Highly recommend this place.
Stayed 9 nights in Dec 2023
Response from Victor M. Fran on Jan 8, 2024
Estimado Rafael, muchas gracias por su maravilloso comentario acerca de su estancia mientras se alojò usted en su casa de La Ribera del Manzanares. Muchas gracais por habernos elegido. Esperamos poder darle la bienvenida muy pronto en a uno de nuestros Hoteles Minor. Atentamente,

10/10 Excellent

Mathius

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen ubicado y fácil para trasladarse el personal muy amable el personal de limpieza igual súper atentos
Stayed 12 nights in Dec 2023
Response from Victor M. Fran on Dec 31, 2023
Muchas gracias por tan amable y motivador comentario; Mathius, acerca de su estancia entre nosotros. Es un verdadero placer comprobar que la pasiòn de nuestro equipo por el servicio se ve reconocida por nuestros Huéspedes que son, junto con nuestros colaboradores , el activo màs valioso de nuestra compañìa. Le deseamos un muy Feliz Año Nuevo 2024 y esperamos verle de nuevo muy pronto en uno de nuestros hoteles Minor.

10/10 Excellent

Julia

Staff were very kind. Arrived on morning flight and although check in was not until 3pm, they provided a room at 10 am so I was able to get settled and have a good nap before meeting my son later that day. Room was always clean (only one person) and on Xmas Eve upon return to hotel there were chocolates left on bed with card from hotel. What a nice touch. Very pleased with this find. - and I never leave reviews…
Stayed 5 nights in Dec 2023
Response from Victor M. Fran on Dec 31, 2023
Dear Julia, thank you very much for your kind review regarding your stay among us at your Home in La Ribera del Manzanares. We are glad to know that your experience was almost perfect and we are pretty sure we will be able to welcome you very soon in one of our Minor Hotels around the world. We wish you a very Happy New Year 2024!!!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Victor M. Fran on Dec 21, 2023
Dear Pamela, thank you so much for such a wonderful review regarding your stay among us at your Ribera del Manzanares Home. We wish you Merry Christmas and would like to welcome you any time soon in one of our Minor Hotels in the near future.

10/10 Excellent

Ho Hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Quiet neighborhood and walkable to areas around
Stayed 4 nights in Dec 2023
Response from Victor M. Fran on Dec 19, 2023
Dear Ho Hwa, thank you so much for your kind review regarding your stay among us at your NH Ribera del Manzanares. We are glad to know that you have really enjoyed your visit to Madrid. We are longing to see you again any time soon and wishes you very Happy Holidays!!!

10/10 Excellent

Loren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are in excellent conditions and well kept, rooms are comfortable, spacious and clean. The staff are very helpful and friendly. Breakfast is worth every penny. If you enjoy walking, there's a park near by and you're within 20 to 30 walking minutes from el Mercado de San Miguel, Cathedrals, landmarks and others.
Stayed 2 nights in Nov 2023
Response from Victor M. Fran on Dec 1, 2023
Dear Loren, thank you so much for your nice review that allows us to have a feed back about our service. We are so proud to know that our team has been helpful and friendly as they are together with our loyal Guests the major asset of this company. We are longing to see you again any time soon in one of our Minor Hotels around the world. Regards.

10/10 Excellent

Linh

Stayed 1 night in Nov 2023
Response from Victor M. Fran on Nov 13, 2023
Dear Linh, thank you very much for such a encouraging review regarding your experience while staying at your home by the River Manzanares shore. We are glad to know that your stay has been almost perfect and we will be working harder to improve our performance when it comes to deliver our traditional NH service. Longing to see you again any time soon. Kind Regards.

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Victor M. Fran on Nov 2, 2023
Dear Paul, thank you so much for such a kind review regarding your stay among us at your Home by the River Manzanares Shore in Madrid. We will be glad of welcoming you any time soon in one of our Minor Hotels around the world. Kind regards,

10/10 Excellent

Daren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Lovely hotel, very friendly and helpful staff, great breakfast and clean and well appointed room
Superior room
Plaza Major
Madrid Cathedral
Stayed 3 nights in Oct 2023
Response from Victor M. Fran on Nov 2, 2023
Dear Daren, thank you so much for your magnificent review regarding your experience while staying with us during your visit to Madrid. Our Team is together with our loyal Guests a major asset to our Company. Longing to see you again any time soon we wish you the best.

8/10 Good

Steve

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Victor M. Fran on Oct 10, 2023
Dear Steve, thank you so much for your kind review regarding your stay among us at your NH Ribera del Manzanares. We are longing to see you any time soon in one of our Minor Hotels all over the world. Regards,

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay there again if I have a chance gladly.
Stayed 2 nights in Sep 2023
Response from Victor M. Fran on Oct 1, 2023
Dear Aleksandr, thank you so much for such a fantastic review regarding your experience while staying with us at your home by the River in Madrid. We are longing to see you back any time soon. Kind regards.

4/10 Poor

Terry

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Victor M. Fran on Sep 16, 2023
Dear Terry we are so sorry we did not match your expectations regarding our Bar service. The Apple Pie takes always 7 minutes at east to be ready as it has to be finished into the oven and we did not warn you when you placed the order. We deeply apologize for that and for not being able to revert this situation while we could. Kind regards.

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Victor M. Fran on Sep 5, 2023
Dear Nancy, thank you very much for your fantastic review over your stay among us at your home in Madrid. We are longing to see you again any time soon in one of our Minor Hotels all over the world. Regards.

10/10 Excellent

Michael

Stayed 5 nights in Jun 2023
Response from Victor M. Fran on Aug 16, 2023
Dear Michael, thank you very much for having chosen us for as your destination in Madrid. We are glad to know that your stay have been almost excellent. Regards,

10/10 Excellent

yanxiang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel it is new, clean and comfortable
Stayed 1 night in Jun 2023
Response from NH Ribera del Manzanares on Jun 28, 2023
Dear Yan Xiang, First of all, I would like to thank you for the confidence you have placed in us and for choosing NH Ribera del Manzanares in your visit for Madrid. We hope to receive you again and we take this opportunity to send you a cordial greeting. Best and kind regards,

10/10 Excellent

FRANCISCO

Stayed 1 night in Jun 2023
Response from NH Ribera del Manzanares on Jul 13, 2023
Estimado Francisco,Le agradecemos enormemente su gran puntuación y nos alegra saber que su estancia con nosotros ha cumplido sus expectativas. Con el deseo de volver a recibirle, reciba un afectuoso saludo.

8/10 Good

Marcelo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from NH Ribera del Manzanares on Jul 13, 2023
Estimado Marcelo,Agradecerle que haya dedicado su tiempo a puntuar su estancia en el hotel. Esperamos volver a verle pronto.Reciba un afectuoso saludo.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Madrid
It was only for one night but we enjoyed the stay. Room was clean and well equipped. The hostesses were very friendly and helpful. The cost was very competitive.
Stayed 1 night in Apr 2023
Response from NH Ribera del Manzanares on May 16, 2023
Dear Luis, First of all, I would like to thank you for the confidence you have placed in us and for choosing NH Ribera del Manzanares in your visit for Madrid. We hope to receive you again and we take this opportunity to send you a cordial greeting. Best and kind regards,

8/10 Good

Ty

Stayed 5 nights in Mar 2023
Response from NH Ribera del Manzanares on May 16, 2023
Dear Guest, First of all, we want to thank you for your review about us. We will continue improving to give you the best experience.Kind regards!

10/10 Excellent

INES MELINA

Stayed 1 night in Mar 2023
Response from NH Ribera del Manzanares on Apr 7, 2023
Estimada Ines,Muchas gracias por su comentario sobre su estancia en nuestro hotel. Transmitiremos sus felicitaciones a todo nuestro equipo. Esperamos contar con su presencia en sus próximas vistas a Madrid.Reciba un cordial saludo

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
My hotels are the best.
Stayed 1 night in Mar 2023
Response from NH Ribera del Manzanares on Apr 7, 2023
Dear Karl, First of all, I would like to thank you for the confidence you have placed in us and for choosing NH Ribera del Manzanares in your visit for Madrid. We hope to receive you again and we take this opportunity to send you a cordial greeting. Best and kind regards,

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, sufficient
I had a pleasant stay at this hotel. I chose it because I was visiting my sister and it was fairly close to her apartment. I didn’t really spend much time in the room, so it was sufficient for my needs. I really just needed a clean, comfortable place to sleep. It’s not really close to a Metro station. My sister’s apartment is near the Puerto Angél stop, either I walked on the Madrid Rio path to her apartment and we got on the Metro there, or she met me at the hotel and we walked to the Opéra stop, which includes a steep uphill walk behind the cathedral. I ate the breakfast at the hotel. It’s convenient and the food was good. Most likely there is cheaper breakfast food available at restaurants in the neighborhood, but my Spanish is very weak, so I didn’t mind paying for the convenience of the hotel breakfast. Overall it was a pleasant stay that met my needs.
Stayed 5 nights in Feb 2023
Response from Reception Department on Mar 11, 2023
Dear Laura,We appreciate the time deposited to share your experience, they help us to continue improving. We hope you can count on us for future stays in Madrid.Kind regards!

6/10 Okay

Chris

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel in a mostly residential area. Restaurant and bar manager not a customer focus person very abrupt and rude, he spoilt our stay. Bar closed on a Friday night at 22.30. Reception very helpful rooms only missing tea and coffee making facilities which I would expect to have given the price we paid. Breakfast was over priced but a good continental type range. Would I stop there again, due to price, location and mostly Restaurant manager.
Stayed 2 nights in Nov 2022

8/10 Good

Hue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & quiet neighborhood. A bit far walking from metro station. Bus 36 passing front of hotel. Great place to stay.
Stayed 3 nights in Nov 2022

8/10 Good

Shanyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Abdou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Sep 2022

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Holly

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Aida

Stayed 8 nights in Jul 2022

4/10 Poor

David

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not a business hotel.
Not a business hotel. Poor room decor, no kettle/iron, breakfast starts at 7 or 8. Too late. Breakfast was poor. No gluten free, kiddies yogurts, dreadful scrambled eggs. Noise part midnight. They try to fit too many people in breakfast room and small reception. Swimming pool stupidly small, like a jacuzzi without bubble. Really expensive.
Stayed 4 nights in Jul 2022

10/10 Excellent

Andrej

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

10/10 Excellent

Malabika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge buffet breakfast. Very peaceful location. Near a bus stop. About 30 min bus ride to centro
Stayed 3 nights in May 2022

8/10 Good

Fabio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place but the breakfast does not worst the money. it is better to walk to downtown and have it in a overthere.
Stayed 2 nights in May 2022

10/10 Excellent

Ooldouz Loulou

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was actually really cute, walking distance to a few delicious restaurants and a 10min walk to music venues and some sight seeing
Stayed 1 night in Nov 2021

4/10 Poor

Riyaz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Advertised Pool but was closed in October
Chosen this for the pool only to then find its closed for winter. Needed water. Reception charged £4 per small bottle.
Stayed 3 nights in Oct 2021

6/10 Okay

Natalia

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

6/10 Okay

Simon

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The staff were totally disinterested in customer service. This is absolutely not a 4 star hotel and not even close.
Stayed 4 nights in Aug 2021

10/10 Excellent

paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

6/10 Okay

Wayne

Traveled with family
Liked: Cleanliness, room comfort
Nice but tiny change could improve it
The hotel is well located and clean. My second stay there. My only issue is there is no complimentary water in the room and no tea or coffee facilities in the room.
Stayed 4 nights in Feb 2020

10/10 Excellent

Dhiren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Decent Property, Terrible Staff
Decent property but Horrible horrible service. Avoid, if you can. Their front office staff needs a lot of training in how to deal with their clients. Especially an Asian guy in the front office who got no people skills to be in the front office, at all. Really disappointed with NH group. Didn’t expect such a horrible treatment from this group. Given the size of company they are, they could invest in hiring better hospitality folks. My recommendation, avoid if you don’t wanna be treated badly by their staff.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Personal fairly good. Facilities good. Cleanness good. Floor in bedroom need to be fixed.
Stayed 4 nights in Oct 2019