Bar (on property)

Reviews of NH Madrid Zurbano

4 out of 5
NH Madrid Zurbano
Calle de Zurbano, 79-81, Madrid, Madrid

Reviews

8.6

Excellent

Rating 10 - Excellent. 259 out of 574 reviews" "
Rating 8 - Good. 234 out of 574 reviews" "
Rating 6 - Okay. 51 out of 574 reviews" "
Rating 4 - Poor. 21 out of 574 reviews" "
Rating 2 - Terrible. 9 out of 574 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Enith

Traveled with family
Liked: Property conditions & facilities
Solo me faltó el omelette del desayuno!,
Stayed 3 nights in Mar 2024

10/10 Excellent

MONTSE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good, location, staff, facilities
Stayed 1 night in Mar 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Room a bit smaller than expected
Stayed 4 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Mar 2024

10/10 Excellent

Zein

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is highly recommended. Staff very friendly and speak English. Very clean bed sheets and towels with all amenities in rooms. Beautiful location. Walking distance to a lot of things and taxis are available almost always.
Stayed 10 nights in Feb 2024

10/10 Excellent

Leena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room
Stayed 1 night in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024

10/10 Excellent

Margarita

Traveled with family
Liked: Amenities
Stayed 4 nights in Dec 2023

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Antonio

Stayed 2 nights in Nov 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb area of Madrid
Lovely spacious rooms and would go back. Classic bistro bars and restaurants in Chamberei area close by
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely time!
Stayed 5 nights in Jul 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second stay and we definitely would go back!
Stayed 2 nights in Jun 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Big room for European standards, and great location
Stayed 1 night in May 2023

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Jonathan, Frome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, great location.
Stayed 3 nights in Apr 2023

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Pedro, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

8/10 Good

Aglaia

Traveled with family
Liked: Amenities, property conditions & facilities
Very convenient location. Nice restaurant Green Tea has great carta del dia option. Cleaning of the rooms is unsatisfactory. Floors were not cleaned until we complained. Would be nice to have tea kettle in the room by default.
Stayed 9 nights in Mar 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Keren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful. Room excectly if not more of what I've expected.

10/10 Excellent

SHEILA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Coming back soon

10/10 Excellent

OZLEM

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Tiziano

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and practical
All good but as a couple only one mirror in the bathroom was not enough. There should be another one in the bedroom, Secondly one one extra electrical point on one side of the bed for charging phone and the other one we used for the kettle. Another charging point would be good plus better lighting ! Could not see much in the bedroom with the sidelights . Otherwise very clean and practical.
Stayed 3 nights in Oct 2022

6/10 Okay

LUIS S

Stayed 1 night in Oct 2022
Response from Jefe Recepción on Oct 19, 2022
Estimado Luis, gracias por dedicar un minuto y valorar su estancia con nosotros. Sentimos no haber alcanzado un grado de satisfacción superior. Le pedimos disculpas por ello.Esperamos que en su próxima estancia podamos alcanzarlo.Un saludo

10/10 Excellent

Hunter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Book Again
Nice room and amenities. Great location for the price
Stayed 4 nights in Sep 2022
Response from Front Desk Manager on Oct 19, 2022
Dear Hunter,Thank you so much fot your comment. Glad to welcome back.Regards

8/10 Good

Claire

Stayed 6 nights in Sep 2022
Response from Front Desk Manager on Oct 19, 2022
Dear Claire, Thank you so much for your nice value. Glad to see you againRegards

10/10 Excellent

Carina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location, friendly staff. Great size of the room for an European hotel, great facilities.
Stayed 1 night in Sep 2022
Response from Front Desk Manager on Oct 19, 2022
Dear Carina, Thank you so much for your comment and great value.Hope see you in your nex trip to MadridRegards

10/10 Excellent

Kay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Front Desk Manager on Oct 19, 2022
Dear Kay,Thank youfor your great value.Glad to know everything was greatRegards

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 10 nights in Sep 2022
Response from Front Desk Manager on Oct 19, 2022
Dear Anna,Thank you for your great value.Nice day

10/10 Excellent

Paolina Marie

Stayed 8 nights in Aug 2022

8/10 Good

Guatavo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!!
Stayed 3 nights in Jul 2022

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Sep 2021

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the quality of the NH group is always the same standard. I feel comfortable when I book with them because I know what to expect for a 4 star hotel. The staff is friendly and helpful.
Stayed 4 nights in Jul 2022

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

José Luis

Stayed 1 night in Jun 2022

10/10 Excellent

Juan

Stayed 1 night in Apr 2022

10/10 Excellent

SERGIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean , staff service is fast and efficient, Breakfast was excelllent. Didn't like there are not parking facilities nearby.
Stayed 2 nights in Feb 2022

6/10 Okay

Samantha

Business traveler
Liked: Staff & service
The hotel itself and the restaurant attached look fabulous. Modern, clean, stylish beautiful decor. Reception staff are great. We had really high hopes for our room where we were staying for four days, we stay in a lot of NH hotels when travelling for work and they never usually disappoint. Our room on this occasion didn’t look much like the rooms in the images. One tiny window which meant virtually no natural light which I hate. Amenities weren’t maintained, the LEDS on one side of the room didn’t work,
Stayed 4 nights in Oct 2021

10/10 Excellent

RITA, Panama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent & nice staff. Very good breakfast.
Stayed 3 nights in Oct 2021

10/10 Excellent

Alejandro, McLean

Business traveler
Liked: Cleanliness, staff & service
It is a great area. All good. No nonsense hotel
Stayed 4 nights in Oct 2021

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2021

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
A reasonable option in a good neighborhood
Stayed 1 night in Sep 2021

10/10 Excellent

Joaquin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice!
I already knew about NH hotels and this one did not disappoint. From the reception staff, super friendly and knowledgeable, to the pristine state of the property and the cleanliness of the rooms (let’s not forget the value for money) this is a superb choice if you go to Madrid on business or holidays. Worth mentioning the generous size of the standard rooms and the very comfortable beds I also use the gym facilities and they were impecable.
Stayed 1 night in Jul 2021

8/10 Good

Javier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for business
Convenient for business. One night only.
Stayed 1 night in Jul 2021

10/10 Excellent

FEDERICO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great
Great hotel, good breakfast and great personnel.
Stayed 5 nights in Jun 2021