Ratings based on 53 Verified Reviews

4.3 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Dec 12, 2016
I really enjoyed my stay at that hotel. Very clean and quiet, close to metro station and lovely stuff. I highly recommend this hotel.
5 out of 5
Recommended
for Couples
by A verified traveler

Comfortable and centrally located

Posted Dec 8, 2016
We stayed three nights at this hotel and loved it. 8 minute walk away to Goya metro station from which you can connect to wherever you want to go in Madrid. Room was spacious, clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Excellent location

Posted Dec 6, 2016
Location: Excellent, very close to the Metro station and airport bus stops.
Beautiful stay in Madrid with this excellent hotel. The staff were amazing and no question was a problem answered every query with a smile. Enrique on the reception could not have been more helpful especially with assisting with a day out to the theme park which required the use of local transport. The room was perfect for our family stay. Thank you.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

clean busy hotel.

Posted Nov 11, 2016
Very helpful staff. Clean good facilities - except for the food in the bar area which was not good- but only tried once so may not be a fair trial. Fairly long walking distance of many of the tourist attractions but plenty of transport options.
4 out of 5
Recommended
for Everyone
by A verified traveler from kent UK

Recently refurbished hotel close to everything

Posted Oct 23, 2016
Pros: Staff on the reception desk where very helpful and friendly. Good facilities in the room and bed was very comfortable
Cons: Only small paper cups in the room to make tea and coffee.
Location: Good selection of restaurants and cafes on Calle De O'donell. Near to the city centre and Retiro Park. Easy to get to the airport
The hotel is easy to get to from the airport as the express bus stops about 5 mins up the road. Near the hotel is Retire Park which is a very nice Park with a boating lake and cafes to sit and watch the World go by. It is close enough to the city centre ( about 20 min walk to Puert De Alcala etc or a shirt trip on the Metro.The hotel itself is coming to the end if an extensive renovation and all the rooms are very nicely furnished, the bed was every comfortable and the facilities where very good.
5 out of 5
Recommended
for Everyone
by A verified traveler

New hotel good quality poor wifi

Posted Oct 10, 2016
Pros: Cleaniness, nice decoration, good price. Hotel is new. Good location
Cons: Suggested to improve Wifi as it is very weak. Others are good.
Location: Location is ok near metro and bus station
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location modern hotel

Posted Oct 4, 2016
The hotel was very well located, plenty of bars and restaurants in the area. Cons: It was very hard to get a hold of the front desk. Called several times to request an iron, information about currency exchange and a change of towels ( the towels we had in the room upon check in where dirty).. Each time I had to wait for more than 15 min in order to get someone on the phone. The overall experience wasn't bad. The hotel is very modern recently renovated and the bed was very comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler from Hoston TX

Madrid Center good hotel

Posted Sep 14, 2016
There are several features about this hotel we really enjoyed: Located just 3 blocks from the Barrio dr Salamanca and Goya's metro station Free wifi Parking available althoug very expensive
5 out of 5
Recommended
for Everyone
by A verified traveler

Never heard any noise

Posted Aug 19, 2016
Pros: Having a fridge bus direct to the airport outside the hotel
Location: better if a little nearer the main centre but next to the nice Retiro Park.
A fairly big hotel, however it was quite quiet and the very good quality in the corridor helped in this respect. The staff was helpful!
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Very nice hotel with very friendly staff

Posted Aug 3, 2016
Pros: The nice rooms and freindly staff
Cons: More signage along the main road leading to the hotel
Location: There were things to do nearby such as a very good coffee shop, a restaurant; behind the hotel was a row of nice bars.
The only issue I had with the hotel is that the title is slightly misleading - as the hotel is not in the city centre. However, it was next to O'Donnell metro station which can get you to the city centre (Sol station).