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Pestana Plaza Mayor Madrid

Photo gallery for Pestana Plaza Mayor Madrid

Front of property
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Premium Room (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace
Loft | Minibar, in-room safe, desk, laptop workspace

Overview of Pestana Plaza Mayor Madrid

VIP Access

Pestana Plaza Mayor Madrid

4.0 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Calle Imperial, 8, Madrid, 28012

Explore the area

  • Popular LocationPlaza Mayor1 min walk
  • Popular LocationPuerta del Sol4 min walk
  • Popular LocationGran Via Street9 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)33 min drive

Room options

About this area

Madrid

Located in Madrid, Pestana Plaza Mayor Madrid is in the city center. Thyssen-Bornemisza National Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Plaza Mayor and Royal Palace of Madrid. Check out an event or a game at Santiago Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Guests love the hotel's central location.
Visit our Madrid travel guideOpens in a new window
Map

What's nearby

  • Plaza Mayor - 1 min walk
  • San Miguel Market - 4 min walk
  • Puerta del Sol - 4 min walk
  • Plaza de la Villa - 6 min walk
  • Gran Via Street - 9 min walk

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Tirso de Molina Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive

Restaurants

  • La Campana - 1 min walk
  • Five Guys Plaza Mayor - 1 min walk
  • Mesón del Champiñón - 2 min walk
  • Taberna Corrientes - 4 min walk
  • Cafeeke - 2 min walk

About this property

Pestana Plaza Mayor Madrid

4-star hotel near Plaza Mayor
Located close to Royal Palace of Madrid and Thyssen-Bornemisza National Museum, Pestana Plaza Mayor Madrid provides a coffee shop/cafe, a library, and dry cleaning/laundry services. Indulge in a body scrub, a Swedish massage, and aromatherapy at the onsite spa. Be sure to enjoy a meal at Terraza Plaza Mayor, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), an electric car charging station, and a front-desk safe
  • Tour/ticket assistance, a reception hall, and multilingual staff
  • An elevator, a 24-hour front desk, and smoke-free premises
  • Guest reviews say great things about the central location and helpful staff
Room features
All 87 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 49-inch Smart TVs with satellite channels
  • Free infant beds, coffee/tea makers, and heating

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 525 feet (EUR 33 per day); discounts available
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends; EUR 21 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar
  • Café de la Plaza – Pátio
  • Terraza Plaza Mayor

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to June 30:
  • One of the swimming pools
The property will be renovating from February 6 2023 to June 30 2023 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 15 for children
  • Nearby parking fee: EUR 33 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor Madrid
Hotel Pestana Plaza Mayor Madrid
Madrid Pestana Plaza Mayor Hotel
Hotel Pestana Plaza Mayor
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

Does Pestana Plaza Mayor Madrid have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:00 AM–11:00 PM. One of the pools is closed seasonally each year from October 1 to June 30. The property will be renovating the pool from February 6 2023 to June 30 2023 (completion date subject to change).

How much does it cost to stay at Pestana Plaza Mayor Madrid?

As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at Pestana Plaza Mayor Madrid on Apr 2, 2023 start from $237.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pestana Plaza Mayor Madrid pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Pestana Plaza Mayor Madrid?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pestana Plaza Mayor Madrid?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Pestana Plaza Mayor Madrid located?

Located in Madrid Centro, this spa hotel is within a 15-minute walk of Plaza Mayor, Royal Palace of Madrid, and Thyssen-Bornemisza National Museum. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are also within 1 mi (2 km). Tirso de Molina Station is only a 5-minute walk and Sol Station is 5 minutes.

Can I cancel my reservation for free at Pestana Plaza Mayor Madrid and receive a full refund?

Yes, Pestana Plaza Mayor Madrid offers free cancellation on select room rates, because flexibility matters! Please refer to Pestana Plaza Mayor Madrid cancellation policy on our site for more details about any exclusions or requirements.

Pestana Plaza Mayor Madrid Reviews

Pestana Plaza Mayor Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 461 out of 581 reviews" "
" "10 - Excellent 79%
Rating 8 - Good. 81 out of 581 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 23 out of 581 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 9 out of 581 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 7 out of 581 reviews" "
" "2 - Terrible 1%

9.7/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Harpal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are superb
Stayed 4 nights in Mar 2023

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought that the concierge service was exceptional. The entire staff was very helpful and friendly.
Stayed 4 nights in Mar 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just all around excellent. Small but beautiful boutique hotel. Perfect location and staff was amazing. Highly recommend. I can't wait to try another one of there locations.
Stayed 6 nights in Mar 2023

10/10 Excellent

Kristin, Pequannock

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. The staff were extremely helpful and friendly, the location was great and the hotel itself is beautiful.
Stayed 4 nights in Mar 2023

10/10 Excellent

Caryn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the location was perfect
Stayed 2 nights in Mar 2023

10/10 Excellent

Ivette

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, right in Plaza Mayor. Lots of dining and shopping options and walking distance to some of the best landmarks in Madrid.
Stayed 3 nights in Feb 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Alvaro

Stayed 3 nights in Feb 2023

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building. Lovingly restored. Super helpful staff, particularly the concierge who could not do enough to help!
Stayed 3 nights in Feb 2023

8/10 Good

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities
Dirty Carpet in the room.
Stayed 3 nights in Feb 2023

General hotel information

Reasons to Book
Indoor Pool & Comfortable Beds
Star Rating
4
Nearest Airport
Madrid (MAD-Adolfo Suarez Madrid-Barajas)
Address
Calle Imperial, 8, Madrid